Reviews of Best Price Moving & Storage

Couldn’t have asked for a better service!

Review · 19 Sep 2016 · MoveAdvisor

We hired Best Price at the recommendation of a friend who had used them before, and I'm glad we did! They were more careful with our belongings than we are!! They arrived right on time but we weren't quite finished packing when they arrived. They got to work right away, making us space to finish packing those few boxes. We told them not to worry about the floors in the old house because the new owners would be replacing them anyway, but they covered everything up and took really good care of the house even when they didn't have to.

Overall okay- but beware.

Review · 1 Jun 2018 · MoveAdvisor

Overall, had an okay experience with Best Price, but some things stand out that made it less than a stellar move. First, I was moving from Chicago and the movers threw a fit when they showed up that they couldn't block one lane of the road in Chicago so they almost left until I begged and pleaded with them to stay since I was leaving the next day for my cross-country move to Denver. Even though they are a Chicago-based company, they acted like they had never moved someone out of the city and they were really ready to leave and not move me which was absurd. Luckily, I convinced them with my begging and pleading to park on Sheffield and stated that people would drive around their truck and there ended up being no issues during the entire time they packed and loaded me into their truck. How are you a Chicago based company and don't know that you can't fit your truck in the alley and you may have to block a lane? it happens on almost every Chicago street.. Once the packing got started,they were relatively quick which was nice. They weren't the most gentle people I've seen move items and it showed when a few pieces showed up and were damaged. None of the items were of huge value luckily, but disappointing to say the least. I didn't choose this company, this company was chosen by the moving logistics company I used (Charter Van Lines) and I would never choose this company on my own. The estimate I received from the logistics moving company was about $2,500 less than what it ended up being so I assume that because it was two companies I was dealing with, that: 1. Both companies want to get paid so they charge more so both can make a profit 2. There is miscommunication between the money of how things are priced (i.e. cubic feet, weight, # of items, etc.) If you have a choice…

These guys are crooked and should not be used.

Review · 27 Sep 2020 · MoveAdvisor

I had the worst most unethical experience of my life with Best Price Moving. To make things concise for the reader who wants the bottom line, They showed up two days late at 6:00 pm which required us to do some of the packing we hired them as our schedule couldn't slip any further. They changed the contract, while verbally telling me it was the same, legally overcharging me by over $2400. The movers yelled at my girlfriend because there were too many screws in my bed to disassemble, smoked in front of me while signing the contract. These guys do not deserve to be in business. I worked with a moving broker called Northern Moving Systems, and "Best Price Moving" was contracted to both pack and move my stuff. I did not have time to verify reviews of "Best Price Moving" and I didn't know who was coming until the day of the move. Northern Moving Systems quoted a 1080 cubic foot estimate which his the contract I signed. They also provided a 1500 cubic foot estimate contract I didn't sign. The whole time Northern Moving Systems assured me that with their contract I would only pay for what was moved. BUT "Best Price" Moving showed up TWO DAYS LATE with a different contract for a 38% overestimated contract for 1500 cubic feet, I told them I only asked for 1080, and they verbally told me that the price would go down with what was shipped. They arrived at 6:00 PM with two hours of time to pack, I foolishly decided to believe them and not waste my time hiring a contracts attorney to look over this new contract. In the end they moved 1080 cubic feet but still charged me the EXTRA $2400+ for 1500 cubic feet. I've been told that by their lawyer that the contract they had me sign nullified my previous contract, and that it was the same as buying something from Walmart (contracts law…

Move from Chicago to Tampa.

Review · 9 Aug 2019 · MoveAdvisor

PLEASE AVOID THIS COMPANY. WAS LITERALLY CHEATED BY THIS COMPANY. After discussing with 3 days I booked this company for my move from Chicago to Tampa through .One of the guy called chase talked to me for almost 2 to 3 hours and lied all the information and make sure I book this company and do the 25% of payment. After this he never picked my call. The company outsourced to a local b grade company Best Price movers and packers. That company blackmailed me on the day of moving and told me I that I have to pay extra 1000 USD because my inventory is different. I have reduced my item and they consider office chair and rotating chair as different item. At the delivery the person literally told me that my truck cannot come inside and you need to pay another 800 for U haul. That’s was not correct. I can confirm that bigger truck can come inside. I have seen it but at the delivery they just ransomed me and told I need to pay extra. I have to pay full amount in advance then only they and unload my goods. They just ransomed me and took full money before unloading. I have to pay 1800 extra now. They just dropped all my luggage and left as I did not sign that they have delivered. They did not unpacked my items also which they were supposed to do. They took one luggage and told me that once you sign that your order is delivered then they will ship the item. The person misbehaved with my family. I just felt helpless here. I was mentally disturbed and harassed by this company delivery guy. PLEASE PLEASE AVOID THIS.

Buyer Beware.

Review · 16 Apr 2019 · MoveAdvisor

This company checks off everything you should avoid when moving— they have played every scam trick in the book with us during our move and have been a nightmare. We chose them because they supposedly had a good standing with the BBB and have been accredited since 2015. However, their practices have added stress to an already stressful cross-country move. Here’s the basic run-down of our experience with them: 1. Movers were rude and upon picking up stuff; condescending to us saying they’ve been moving for 18years when we asked basic questions about protocol rather than answering our questions 2. Company called and said they would arrive between 3-5pm, movers then showed up at 12:30pm and then tried to hurry us along as we were finishing up final packing 3. Driver insisted that we sign documents that were incorrect (delivery address was written wrong, items listed were triple the amount we had, box count was hyper inflated, etc) 4. Tried to charge us for supplies when we self packed, insisted on taping everything which was unnecessary so he could charge for tape; also did that with shrink wrapping unnecessary items and then tried to charge for it 5. Did not count boxes, other 2 moving guys were taking boxes away before they were even documented, we were still filling out paperwork 6. Tone and pressure of driver made us feel under duress and as though we had no choice to sign papers; I kept telling him I didn’t want to sign papers with incorrect information as it is a legal contract but he told me none of the information on there “really mattered” 7. Told us that at drop off we would have to pay cash to the driver and that credit cards were not an option in CA (we confirmed this is not true) 8. Driver informed us that the next driver could charge for taking our goods up…

The worst move.

Review · 13 Feb 2019 · MoveAdvisor

I trusted Charter Van Line to help us move from different state. They hired a 3rd company and they lost of boxes and charged us extra during the delivery. I called for a month daily- Charter Van Line did not help me get my missing boxes back or reimbursed me for the extra charge caused by the 3rd party. This was the worst decision we made when we decide to let Charter van line help us. The worst company and I would never hire them again for my future move. Constant calls to them and at the end they told me file a complaint. Seriously!? To this day, I have not received a call or an email with an apology or offer of an reimbursement. The worst COMPANY EVER! Do not use them.

Rude, damaged furniture and extorted us for money with FALSE claims!

Review · 31 Jan 2019 · MoveAdvisor

Best Price Moving & Storage was booked via Gold Standard Relocation (GSR) on December 24th. I was told by GSR that Best Price would 1) make a 2nd delivery at a storage unit a few miles from my new house and 2) would not charge me any additional fees for unloading at my house, given that I live on a quiet residential street where large moving trucks are allowed. On January 15th, I was told by Best Price they would not make a 2nd stop! Best Price picked up my goods Wednesday, January 16th as planned. On Friday, January 18th, Best Price contacted me and said they MIGHT have to charge me another $400 upon delivery if their truck could not access the house. I said there will be no issues with the truck parking in front of our house and large moving trucks can access our street from several directions. I called Gold Standard and was assured if the truck can park in front of the house, then there should not be any additional charges. At this point I did NOT agree to the extra charges with Best Price, and continued to state there would be no issues accessing the house as it's on a wide, residential street. On Saturday, January 19th, the movers and stated they HAD to move my belongings into a smaller truck, without even seeing the street. Then later, they said there was a 'no trucks' sign and their original truck would not fit. This is false, I have photos of our house, and the sign directly in front of it, there are no signs about "No Trucks" anywhere on our street. Furthermore, many large moving trucks have used this exact street before, so this was not an issue any other mover ever had. They simply wanted more money and even tried to send us a photo showing a 'no trucks' sign; but this sign is nowhere to be found on our street. In fact it's several streets away and a large…

Worst ever!!

Review · 30 Mar 2018 · MoveAdvisor

I went room by room with sales rep and ended up shipping less than the original list, at the day of pickup it was 150% more than original estimate. The day after pick up they called up and asked for 1000$ more since they have to transfer truck !!estimate was 3 grant charged me 7200 asking for 1 grant more ! So if you have unlimited money go for them. Second, after shipping you talk to rude people in dispatch, always go to VM , never call back. It has been 7 days I have no clue where my stuff is. We are living with airbeds and disposable. Now they called and said may be a month!!I was told 4 days by sales guy! Stay away!

Worst movers.

Review · 11 Feb 2018 · MoveAdvisor

This is by far the worst service company I have heard of. They are extremely rude and have no sense of decency. Please, do not hire them, unless you are ready for headaches. They delivered my stuff after 21 days, the very last day on the scheduled window, from Chicago to Oregon. The delivery driver was a big joke. He came 4 hours later than He had scheduled, took an hour plus to transfer the furniture (single b/r furniture) to a uhaul and eventually claimed he could not fit everything..left some of the items on the parking lot and drove off. It took me and my friends just 10 minutes to rearrange his shody packing and everything fit. The driver was mad because I refused to pay $300 extra for them to deliver my suff to my apartment, as if I didn't pay for the service including delivery to the destination. Shame on you "best price movers". You are literally the worst in the business world. David Carter AKA sweet talker, know this, what goes around comes back around..you are a lier and once you get the business, you wash off your hands and move on to the next victim..this guy will never talk to you once your items are picked up.. Pathetic company..DO NOT HIRE THIS COMPANY..you have been warned.

Best Price Movers.

Review · 21 Mar 2017 · MoveAdvisor

I recently moved from Chicago to New Orleans. The setup on the front end with North Star Van Lines was wonderful, as were the gentlemen from Best Price Movers on the Chicago end. In fact, I've never been so impressed by a moving company. Until we got to Louisiana. First of all, the driver was messaging me asking if there was room for a full semi trailer. This is not my job, nor did it matter whether there was room or not, as you will soon see. Secondly, he turned up at the wrong address and said he had arrived. Thirdly, they arrived three days after the 2-10 day delivery window. If these had been the only problems I would have given it a pass. However, they then told me that they were not able to access my street with a semi truck, and charged me $200 to rent a Uhaul and drive to my place. I understand that it was in my contract that if a semi was not able to reach my home, I might be charged $200 to move the load into a smaller truck to get it there. That seemed very reasonable when I read it. They took advantage of that clause: 1) The street I live on is about 21' wide. This is not a curb to curb measurement, it is the width between parked cars on the North and South side of the street. There is room for a semi and a lane for traffic to get past it. 2)You turn onto this road from a boulevard with two lanes in either direction. If you can't get a semi onto this street, then there is no reason to expect one to fit on any residential street. 3) The $200 I spent went to getting a 10' Uhaul Truck. I can currently rent a 10' Uhaul Truck for a day in New Orleans for $19.95. If that's not enough, the dispatcher was rude and callous to me, and I'm afraid to say that made me rude and callous back. I explained to him that I had just had my wallet stolen, that my accounts had…