Privacy

Who holds the data

Panaweb LLC, doing business as Haulest, Panaweb LLC, 8 The Green, Suite 6536, Dover, DE 19901. Email info@haulest.com. Call +1 (866) 961-9682. We process personal information in the United States. If you write from Canada or the UK, your request still lands on US systems.

What we collect

From a quote request: From, To, move date, home size, name, phone, email, the consent tick, the page you came from, and the time.

From a call to +1 (866) 961-9682: the number you used, and whatever you tell the person who answers. The phone company, and any call-tracking vendor we later name on Cookies, will see that number.

From the browser: IP address and user-agent in server logs; theme preference, checklist ticks, what you typed into our tools, and a short reading history (kinds of page and mover profiles opened, visit count) in local storage on your device. That stays on the device until you send a quote request, which carries a summary of it so we can prefill the form and send emails that fit your move. Clear it from My move. We do not run cross-site advertising cookies on the public site today.

We do not ask for payment card numbers on this site. We do not collect precise GPS. Tools do not upload a home video yet. If that ships, this page will name it before the form does.

Why we collect it

To call or email you about the move you asked about. To introduce that request to licensed movers who can quote it. To keep a consent record. To debug the form. To keep the site up. We do not use a quote request to build an unrelated mailing list.

Who else sees a quote

Licensed movers we introduce to your request see the job details and the contact you gave. That is the point of the form. Hosting, email, and (when named on Cookies) analytics vendors see what they need to run the site. We do not publish your phone number on a directory page. We do not sell a public list of people who asked for a quote.

Under some US state laws, sharing a lead can still count as a “sale” or “share.” Counsel will classify that. Until they do: if you want us to stop sharing your request, email info@haulest.com. We will not pretend the introduction never happened if a mover already has the row.

We may disclose information if the law requires it, or to protect the site and the people on it.

Reviews on this site

Review text is dated. A tiny source name sits on the row. Stars and counts come from those rows. We do not invent a total. We do not treat a review as your personal information unless you can show it is about you and the law lets you ask. Official listings may be added later. They are not live today.

Home Scan app

The Home Scan app for Android and iPhone keeps your rooms, items, and photos on your phone; an account is optional (see below). Three things leave the phone, and only when you ask: cloud scan sends up to six resized photos of one room to our AI provider (Anthropic or OpenAI, as set on our side) to list the furniture; Haulest does not keep those photos, and the provider handles them under its API terms. A shared report stores the inventory you send, and any photos you attach, for 90 days from your last update, then the link stops working; you can delete it from the app at any time or email info@haulest.com. Quote requests are stored by Haulest for the move you requested. Photos are re-saved without location data before anything is sent. We do not train models on your photos or lists.

If you tap "Use my current location" on the quote screen, the app asks your phone for your approximate location once and turns it into a city and ZIP on the phone; the location itself is not sent or kept. Crash reports (the error, app and system version, phone model) are sent to Haulest so we can fix problems; they never include photos, lists or contact details, and you can turn them off in the app's settings. If you say yes to sharing anonymous usage, the app also sends which steps you finish (for example "finished a bedroom" or "opened the quote form") with a random id that is not linked to your account; never photos, item names, places or contact details. Turning it off in settings forgets the id. Move reminders are optional; if you are signed in, your phone's notification token is stored with your account so we can send messages about your own quote requests.

On iPhone, before the first quote submission, we request Apple's tracking permission to share quote contact and move details with MoveAdvisor, a separate company's lead service. With permission, MoveAdvisor receives your name, email, phone, origin and destination city/postcode, move date, estimated household size, network IP address and app user-agent. It sells or distributes those leads to moving companies and brokers to fulfill requested moving quotes; those recipients may onward-distribute them for the same purpose. We do not use an advertising identifier or share your account identifier, usage analytics, photos or full inventory with that service. See MoveAdvisor's privacy policy.

If iPhone tracking permission is denied, restricted, missing or later revoked, new requests and queued retries are not sent to MoveAdvisor or partner lead webhooks. The Haulest desk still receives your request and can contact you directly about your move. Inventory, sharing and account features remain available regardless of that choice. Change permission in iPhone Settings > Privacy & Security > Tracking. Revoking permission prevents future handoffs; it cannot recall a request already delivered. Contact info@haulest.com to request deletion or help exercising your choices with recipients.

AI assistants (the Haulest connector)

Haulest runs a tool server at https://haulest.com/mcp that assistants such as ChatGPT and Claude can call on your behalf. The read tools (cost ranges, mover search, licence lookups, guides, checklists) send us only what you typed in the assistant for that question: a place, a company name or USDOT number, a home size. We log each call with the tool name, the time, whether it worked, the assistant product, and a short salted hash of the calling network address, kept 90 days to count use and stop abuse; no arguments and no personal details are kept in that log. The one tool that writes, a quote request, sends the same fields as the form on this site (From, To, date, home size, name, phone, email, consent) and is treated exactly like a form submission above: it is introduced to licensed movers and the desk may call you. The assistant must have your explicit agreement before it sends that request. The assistant provider sees your conversation under its own privacy policy; Haulest never receives your chat history. Details: haulest.com/developers/mcp.

Haulest accounts

An account is optional. It holds your email, the name and phone you give with a quote request, the homes you save from the app or this site, and photos only if you turn on photo backup in the app. Sign-in is by a code we email; there is no password. If your email has a Gravatar photo, your account page shows it; we never fetch photos from social networks or data brokers. We keep account data until you delete it, from the account page or the app, which removes the homes and photo backups at once.

How long we keep a request

Long enough to complete the quote and to show we had consent. Server logs rotate with the host. Local storage stays on your device until you clear it. Email info@haulest.com to ask what we hold, to correct a number, or to ask us to stop contacting you.

Your choices

If you live in California, Delaware, or another US state with a consumer privacy law, you may have the right to know what we hold, to get a copy, to correct it, to ask us to delete it, and to opt out of targeted advertising or a “sale” or “share” of personal information. We will not deny you the site for asking. An authorized agent may write on your behalf if you can show the agent is yours. We may need to verify the request.

California’s Shine the Light law lets you ask whether we shared personal information with third parties for those parties’ own direct marketing in the past year. Email info@haulest.com with the subject “Shine the Light.”

UK visitors may also have rights under UK GDPR (access, correction, deletion, restriction, portability, complaint to the ICO). Canadian visitors may have rights under PIPEDA and provincial rules. CASL-style and PECR-style contact rules are on Consent.

Send requests to info@haulest.com. We do not have a separate privacy portal yet.

Children

This site is not for children. We do not knowingly collect personal information from anyone under 13. A quote request should come from someone 18 or older. If we learn a child sent one, we will delete it.

Cookies

See Cookies. Necessary cookies and local storage run the form, the theme, and checklist ticks. Analytics, if added, will be named there before they run.

To count visits without a cookie, our server turns your network address and browser name into a salted hash and adds it to a daily counter that only keeps an estimate of how many different visitors there were, which page, and the site you came from; the hash itself is not stored. When the Home Scan app starts, it asks our server for its settings; we count that the same way, and keep a salted hash of the app's random install id so we can tell a new install from one coming back. Neither is linked to your name, email, or account.

Changes

We will post a new date on this page when the facts change. Material changes to how we share a quote will be described here before we change the form.

Related: Terms, Consent, Cookies.

Last updated 16 October 2026.