Reviews of Canadian Reliable Vanlines

Move went flawlessly.

Review · 13 Aug 2020 · MoveAdvisor

I laid down the $200 deposit for my move from Aurora to Wasaga Beach BEFORE I read any reviews on this company. After reading horror stories, I was somewhat worried as to what I had gotten into. Hmmm? Well, I got my day before the move confirmation phone call, as promised. The 2 guys and the truck showed up 5 to 10am, right on time. They worked diligently and with care. All my things to be moved were handled with care. They showed up in good time in Wasaga Beach and off loaded with the same care as the load. Paperwork was done by the side of the truck. Total move, including the $200 truck deposit was $870, considerably cheaper than most movers that charged as much as 30 cents per pound. I figured I saved approximately $400 over the competitors. I would recommend this company to anyone that is moving, short or long haul. Thanks for making my stressful moving day a great experience. Cheers!

Moved BC to Ontario.

Review · 11 Oct 2020 · MoveAdvisor

They originally quoted me 850$ *taxes included* to move from BC to Ontario in 10 - 14 days! My stuff arrived 5 weeks late and they charged me 1000$ more then what I was quoted and refused to unload until paid in full.. they are crooks and scammers DO YOURSELF A FAVOR AND STAY AWAY FROM THIS COMPANY!!

Liars scam.

Review · 23 Sep 2020 · MoveAdvisor

This company just needs your money and do not care about anything else. They were the worst. Please consider other companies. Do not trust them. Had the worst experience.

Don't bother.

Review · 19 Sep 2020 · MoveAdvisor

DO NOT BOOK WITH THEM very unprofessional no knowledge of how to control a rig we booked with them set it in motion they have all appropriate Info we booked them on a Saturday between 10 am and 1 pm they showed up no clue what to do left claiming they will be right back and phoned 2 hrs later and cancelled leaving us stranded and having to be out of our place leaving us with a higher cost do to us having to store and struggle to move thanks for the absolute terrible service you guys and your 2 drivers should be ashamed.

Absolutely Terrible.

Review · 19 Sep 2020 · MoveAdvisor

We were moving from Winnipeg to Burnaby, BC. Our furniture was delayed 2 times without us being notified and we were left without our belongings for over 2 weeks. This is a terrible company. They do not care about their customers. The manager fought with me on the phone when I asked for a discount. NEVER use this company.

Nonreliable.

Review · 19 Sep 2020 · MoveAdvisor

My honest suggestion to everyone is that do not use this company. Not in any specific area this company is worse in everything.

Stay away from this company!! This is the worst moving company ever.

Review · 28 Aug 2020 · MoveAdvisor

Never leave to them 200 dollars deposit ! take it and keep it, they will be awfully rude and not caring and they won't perform the service and end up charging you twice the price! These people are scam. They call you very fast, take the money and disappear.

Totally unreliable.

Review · 26 Aug 2020 · MoveAdvisor

I feel like Devastating. such a terrible experience. I should had read the reviews before paying the deposit. They delivered my stuff 15 days late! charged me extra a couple of times for nonsense reasons! No wonder they received such terrible reviews. They lured me by a fair quote then after pick up, they added to the price a couple of times and I had to pay to get my stuff delivered. Quote was initially $1150 for 2000lb, they chareged me $40 more because my load was 200lb less heavier!! I ended up paying more than the highest quote I received. At some point I thought they’re not going to deliver at all. I had to pay a lot of money to stay extra 15 days at a temporary place because of the delay. They are totally irresponsible after pick up. A highly unreliable company. Will never ever recommend them. I wish I could help more people not to fall into their trap. I ordered a moving to Greater Toronto Area and they charged me another $100 to deliver to Burlington which according to Wikipedia and other sources is in that area but I couldn’t convince them. Steven, their manager, said: No matter what you say, I won’t accept it. they also wanted to charge me extra for the steps they take from the building entrance to the unit. Unbelievable!!

Hilariously terrible.

Review · 25 Aug 2020 · MoveAdvisor

The worst experience with any company ever. They changed the day and time of my move three times. On the third time, they called me less than 24 hours before the scheduled time to give me the option between moving it to two hours after they called or to a month later. When I told them that I couldn't make either work because I was working that evening (and had already rescheduled that shift twice because of them) and needed to be out of the apartment by the day after because new renters would be moving in then, they cancelled on me, yelled at me, and refused to give me my deposit back. I argued with them on the phone until I finally got them to agree to give it back. I was scrambling to find another mover in less than 24 hours. Two weeks later, I still hadn't received the deposit back, so I called them only to be told the refund had never been processed. Please for the love of all that is good in the world, DO NOT book them. It's not worth the lower price. You'd be better off hiring someone off of Kijiji.

The worst!

Review · 23 Jul 2020 · MoveAdvisor

If I could give a zero I would - the absolute worst customer service I have ever experienced. Completely inconsiderate - added a $250 long carry fee that was never explained to me until they demanded payment the day before my scheduled delivery and once I paid they said I had to reschedule the delivery which I had moved work around for because they had already made the schedule for the next day. They told me my delivery would be there between 8-10am and then changed to 2-4pm last minute and when I called to request an earlier time yelled at me on the phone and told me to "just take the day off work". Unacceptable and entirely unprofessional. DO NOT GIVE THEM YOUR MONEY.