Reviews of Crescent Movers

Job done right!

Review · 27 Aug 2019 · MoveAdvisor

This company is the best company I've ever used for a move. They were amazing from the booking all the through the end of my move. The staff really personalized my move. The movers were professional, fast, and careful with my stuff. I would highly recommend them and will definitely be using them again.

Unprofessional Crew.

Review · 29 Oct 2019 · MoveAdvisor

While I gave them 5-stars for my move on 10/28/19, it's sad to think that my first encounter on 10/25/19 can only be rated a 1-star. You may ask why go from a 1-star to a 5-star? The answer is simple - it's all about the crew they send. Tony and his team were awful. They did not introduce themselves when they came to the house; the smell of cigarettes and alcohol was nauseating. Tony's attitude was demeaning and disrespectful. Just so things can be in perspective, and I don't sound like some whining person; when it was time to pay, Tony said: "see we work together, and now you can give me a good tip." Nope, I walked away and let my spouse handle it. So do I think Crescent Movers is a reliable company; the answer is simple. Yes, with the right crew. I would recommend that you ask for Johny, Lu, and Jay what a difference a team makes. To Crescent Movers, I say the face of your company is the crew, so make sure they are professional, friendly, and respectful.

Good movers, but someone is a thief.

Review · 8 Aug 2017 · MoveAdvisor

These guys worked very hard, during a miserable rainy day. We tipped each guy $25, bought Gatorade for them, and gave away a few things, including a $175 space heater to the crew. So it's super upsetting that a bag of jewelry I never packed (which is my bad..I had hid it in our bed frame when we went out of town, just to be safe, because it contained family heirlooms and my most precious pieces), somehow ended up at our new place..but I never found it. How do I know it ended up at our new place? Because one of the honest movers found a single earring from the bag AT OUR NEW PLACE and gave it to my husband (who was an idiot and just threw it in his pocket and didn't tell me until the next day when I was freaking out over having forgotten about the bag in the bedframe and unpacking everything but never finding the bag..he was like "oh that one nice guy handed me one of your wedding earrings"). SO..a tiny bag of jewelry containing two pairs of earrings, three rings and a necklace is never packed but hidden in a bed frame that the movers take apart at the old place. The bag does make it somewhere in the new house and is opened enough that a single earring falls out. But I never find the bag. Great movers. But one of them is a thief.

Lack of Professionalism.

Review · 9 Apr 2020 · MoveAdvisor

I apologize for the long review in advance, but it’s well warranted. To those who are planning a move with Crescent Movers, I would like to give fair warning to anyone considering hiring their services. Our family has used their company a number of times in the past and so we were fairly confident in the services that they provided. Prior to our latest move, we had also referred their company to other family and friends, in which we have now come to regret. We had commissioned their services earlier this year on February 26th, 2020 with a move that was within the same township. During the move, a number of items were damaged. Among these items was a brand new 55 in’ Samsung TV valued at $400 that was purchased only 5 months prior to our move. Other items that were damaged were smaller items including picture frames, glass mugs and Yankee Glass Candles that are retailed at a value of $30 themselves. These smaller items were divided between two boxes, clearly labeled FRAGILE, in which were either mishandled within the truck and dropped in the street. The head mover, Luis, stated to us that he did drop one of the boxes in the street that was labeled fragile. Never did he mention that items fell out of the box onto the street. When the snow had cleared the following day, evidence of broken glass were strewn about the pavement in front of our house. Of the approximately $450 worth of damaged possessions, we have not received a single penny in recompense, even after the fact that one of their team members openly admitted that the fragile contents of the labeled boxes were damaged up on his fault of dropping them in the street. To this day, we are also missing wooden shelves that go to a hutch that we had also purchased 5 months prior to our move. Since the move, we have made…