Reviews of Intraglobe

International move from Montreal to Limoges, France.

Review · 8 Apr 2017 · MoveAdvisor

Without getting into a long and boring story telling about my moving experience with this international moving company, Intraglobe, let’s just say that if I was to start all over again, I would most likely sell all my goods and start fresh wherever I would settle. The main problem with international moving is there are a lot of different participants, each all independent of one another. My problem started essentially when my container arrived at the seaport in Bordeaux, France. The french transport company just simply decided it was inconvenient to deliver my load at my residence in Limoges, France, hence charging me an extra $1600 fee for warehousing ( I went to city hall to find out if any transport company had applied for a delivery permit as it is required in any big city in France, and it hadn’t been done so my guess is that either some pencil pusher forgot to apply for a permit or simply used this pretext to make some extra money ) I had warned Intraglobe even before signing my contract that there would be an issue concerning delivery in the busy streets of Limoges and they assured me that they had contacted their agent in Bordeaux and that everything was under control. (I still have all the e-mail exchange) Obviously, there only concern was that I sign that darn contract at any cost. (over $8,000) . Intraglobe was not to happy either when they received that extra billing but after a month of negotiation with ‘Leon Vincent overseas’ , they decided it was easier to pass the bill on to me then to take it to court (or maybe, it was planned from the beginning and they shared the profit 50/50 !!) Naturally, I could’ve refused the extra cost but since they controlled everything I have ever owned in my life, I was in no position to negotiate and they knew that. Who…

Unprofessional Moving company Professionals ripping off.

Review · 31 Mar 2017 · MoveAdvisor

My husband and I have moved more than twelve times all around the world from Australia to America and by far the worst movers company ever has been INTERNIC / INTRAGLOBE Int. movers company (they are the same company). We moved from Montreal to Jamaica in 2015 paying 12.215 CAD included the full coverage insurance, door to door, full packing service, unpacking and removal of debris at my residence in Jamaica, port charges and customs formalities. INTERNIC / INTRAGLOBE promised us that the movers would arrive at our place on 17th July between 9 to 11 am. We insisted because the same day we were leaving Montreal for good. By 11 am no-one had shown up and we called INTRAGLOBE they said that the movers would arrive in 5 minutes with a team of 8 to ensure the move would be done on time. After several phone calls back and forth a team of 3 arrived at around 1:10 pm and they started to pack at 2pm. Considering this long delay and the fact that we were leaving the country that evening, we took the initiative to start packing. At around 3 pm 2 additional staff arrived. We would like to point out a number of issues regarding the behaviour of the moving staff. From the beginning we realized that they were not professional packers. To our surprise, the staff used our microwave oven to prepare their meals and helped themselves to our cutlery, without asking. A few minutes later, as we continued to help with the packing, we realized that only one of the staff was in the apartment besides us. When we asked where the other staff was, he said they were having their lunch break, and mentioned they had the right to have a proper lunch and a one-hour break. Also, the movers were not careful in the way they packed some of the items. For example, they were hitting with the trolley the…

A nightmare.

Review · 21 Mar 2017 · MoveAdvisor

A nightmare so unprofessional! They broke most of all our furnitures, refuse to pay back instead of buying an extra insurance. They estimated all our damage fees at 300$ while they broke for 6 000$! Please don't pick them as moving company. You can read our full story (in french here: https://www.leffetcrea.com/news/quand-votre-demenagement-tourne-a-lenfer-avec-intraglobe-international/.