Reviews of Mile High Van Lines

It was a big help for me.

Review · 29 Oct 2020 · MoveAdvisor

The Mile High Van Lines is nice company in my life) They worked fast, team was very professional! and they also always called me to update me on their arrival and pick up. They made sure of protecting everything and covering all the furniture. I would recommend.

Great service.

Review · 29 Oct 2019 · MoveAdvisor

I hired Mile High Van Lines because they were very highly recommended by so many people I talked to. The estimate given by the company seemed quite fair. The movers actually arrived earlier on the moving day. That was the first sign of how professional and efficient this company was. The movers took very less time to pack and load everything from my apartment. Very proud of great service I received.

Great services.

Review · 29 Oct 2019 · MoveAdvisor

Had a great experience with this company great customer service highly recommended , prompt and dependable.

My moving.

Review · 7 Feb 2020 · MoveAdvisor

The great company Mile High ! I moved from CO to IL, everything was great for me, forward and simple. They picked up for the price they said they would and they delivered at the time! . Thank you a lot.

Worst Company Ever!!

Review · 5 Oct 2020 · MoveAdvisor

It's hard to find things about our dealings with this company that have not already been said in the reviews below. I wish I would have been wiser and check them out better before doing business with these people. My wife said it best, "if you want your stuff broken or ruined, hire this company". When you have an issue, they go silent. Only after getting a lawyer involved did I hear a response. Many items broken, missed deadlines, broken garage door, missing a 55" TV, ?? how can they do that? This is the worst moving company ever! If you do business with them after reading these reviews you deserve to loss your money. In fact burn the money you would have paid them because it would be less aggravation and you would get a similar result.

Absolutely AWFUL!

Review · 18 Sep 2020 · MoveAdvisor

The company lied to me about full coverage of my items, lost a valuable box of mine, damaged 15 large and expensive items and will NOT return my emailsor phone calls. Oh and they told me on moving day when they came to get my things that instead of $2900 like they quoted me as that it would be $8000! This was for an 1100 square foot home! They’ll lie to you and rip you off! STAY AWAY!

Moving Washington to Wisconsin.

Review · 23 Jun 2020 · MoveAdvisor

Do not use this company. I waited 30 days for the arrival of my belongings, and NEVER received a call during the entire time. I continually had to ask where the truck was. They tried to overcharge me for tape. The person who I signed the Agreement with never returned my calls or followed through on the lack of delivery. I did my homework and thought I made the best choice out of 3 estimates.. I never thought to ask "what happens when you don't deliver during your printed delivery date." Do NOT use this company.

Criminals And Crooks- Stay Way.

Review · 23 Nov 2019 · MoveAdvisor

From the beginning the job was misrepresented. Joe was our sales person. First, he told me that the team that packed and loaded us on the truck on 11/9, would be the team all the way through. That was not true. We had two drop off places, so the truck was packed so that our furniture to our house would come off first and my husbands tools ( cabinet shop) would come off second. So when they packed to truck the tools went in first. I was a very professional pack and we felt good about it. The only thing that went wrong at that time, was that 3 pieces of glass for cabinets and a table top was not packed in a crate and we paid for 3 crates on our bill. The 2nd drop off was at no charge. Our bill was based on cubic feet and not weight. We on several conversations with Joe discussed the fact that we had some serious heavy pieces. When the 26Ft truck was packed, there was approx. 9ft of space in the back near door, so we were clearly within the 1100 cub ft we estimated. This is where the problems began. The driver said he was not driving the truck ( a rental truck, even the Joe to me the company has 37 trucks). He told us it would be put in storage and delivered at some later time. We hit the road from Chicago 11/14 and arrived 11/15PM. We were told we would get a call from the driver. At that point Justin from Mile High started asking me to wire the balance due 3-4 days in advance. I said no. I told them I could give them a credit card or a cashiers check. They wanted a cashiers check. Then they asked me to make copies of it front and back, which I did.The truck arrived today with two guys that only spoke Russian and we couldn't communicate with them. The started to take our CUSTOM BUILT FURNITURE off the truck and EVERY piece is damaged. I got up on the truck and it looked…

Absolutely Horrific Company.

Review · 22 Nov 2019 · MoveAdvisor

HIGHLY RECOMMEND READING IF YOU ARE IFFY ABOUT THIS COMPANY: ALSO RECOMMEND FILING A COMPLAINT ON BBB TO HELP SAVE OTHER PEOPLE FROM USING THIS COMPANY THEY SHOULD BE ASHAMED OF THEMSELVES. And so the nightmare begins.. I looked at so many different companies and the salesman, Justin P, really sold me. He promised me this company was everything I could have wanted, etc. Communication was great, pricing estimate was great, and now here we are on move day and absolute horror. I was told they would be here on Thursday with no worries or issues. I understand they have a two day window but the sales man told me that I wouldn’t have to worry about Friday they would for sure be there on Thursday. (Wish you would have just told wed/thurs and this review might have taken a more positive turn) Someone was suppose to call to review the estimate and they never did that should have been a red flag there..The week leading up to the move I have been the main person in contact and doing everything because my husband is 1600 miles away doing school with his GI Bill in a two hour different time zone) Tell me why they call him and not me on Wednesday night to tell him they won’t be here on Thursday?? So now I’m not getting any calls and no one is returning my calls or answering me.. to make it better I’m 8 months pregnant and I HAVE to leave on Friday from Colorado to Louisiana for medical reasons. I finally get in touch with someone and the man is so DAMN rude to me and tells me it’s my hormones and not to stress.. obviously this man is the biggest idiot on the planet because that’s the number one thing you don’t tell a pregnant woman. I wouldn’t be stressed or angry if you answered my calls and had been communicating with me!! Okay, so I’m told they will be here no later than 12 but…

Avoid Mile High Van Lines.

Review · 1 Nov 2019 · MoveAdvisor

ITX LLC dba Mile High Van Lines, USDOT #1782839, stated in its "Binding Moving Estimate" that "if the load weight/cubic ft. [of a move] is less than the estimate, the customer will receive a credit for the difference. The load weight of our move was less than the estimate (witnessed and documented), but Mile High Van Lines has refused to refund the difference of $1,089. / On the day of the move, the actual movers insisted that the "Binding Moving Estimate"was too low even though a careful review of the things to be moved was given to the "Senior Moving Consultant." The movers insisted on rewriting the estimate, increasing the load weight by 329 cu. ft. Our house had already been sold and we had no choice but to agree. I contacted the "Customer Service Manager," and was assured that we only needed to record the weight upon delivery, inform them, and a refund would issued. We did this, but Mile High Van Lines refused to issue a credit. In addition, we were never given a copy of the new "Binding Moving Estimate," the "Bill of Lading," or the "Home Goods Descriptive Inventory.".