Reviews of Real Movers Moving And Storage

My successful moving experienced.

Review · 1 Apr 2018 · MoveAdvisor

At first, I was a little worried using Real Movers because it was my first time with them but they proved I was worrying for nothing. They came right on time. The workers that were helping me move out of my two bedroom apartment was very careful with my property, they were friendly and they acted like professionals through out our pleasant accounters. My properties arrived at my new apartment in perfect condition. I'm glad I founded Real Movers if I were to move again I would definitely hire them for their service.

Clark Gedinski.

Review · 1 Apr 2018 · MoveAdvisor

Close to the beginning of the school-year, I used this company to move my son into his shared 2 bedroom home from Georgia with his roommates. Even though we had a relatively large load, they seemed to handle it with ease. Not only that, everything was well taken care of. They were very professional, friendly, and timely in their work - ensuring that my kid was able to start the school year right. I would happily choose to work with Real Movers Moving again in my future moving needs.

My experience.

Review · 20 Jan 2018 · MoveAdvisor

When I was about to move, I was a bit sceptical because it is a long distance from Florida to Texas my family and I knew it was a very long drive and wanted to play it safe. A friend of mine actually recommend the Real Moving movers to me. I kid you not, when I say their service was impeccable. They were very polite, punctual and hard working. On the move date their team arrived an hour earlier, to pack the boxes and everything into the truck, so that we could leave and arrive on time. The whole trip took the whole day, that's including the pit-stops. The drivers were road worthy, careful and law abiding. All our properties arrived in the same condition as they left. Not a pin out of place. These people are great. I would definitely use them again.

The Best Moving Company Ever!

Review · 2 Jan 2018 · MoveAdvisor

I recently moved back home from school and this moving company truly made my experience a breeze! The movers were on time and careful with all my fragile boxes! They were careful with all the souvenirs I collected from studying abroad since my possessions mean the world to me. Because of their quality assistance, I will only hire Real Movers Moving and Storage the next time I make a transition.

Real movers/road Runner moving and storage.

Review · 11 Apr 2018 · MoveAdvisor

This company currently has my mother’s belongings. They are almost two weeks late in delivery and still tell me that they don’t have a truck to transport her furniture. Now I call several times a day and leave messages to get an update and no one will answer the phone or return a call. Mike Miller says he owns the company and that there is no one else above him to speak with about the issues we are having. Can anyone help us with getting my mother’s belonings back? If there is someone from this company that can positively assist me I will gladly Delete this review.

I wish I could do negative stars.

Review · 2 Apr 2018 · MoveAdvisor

This company is the biggest fraud. After lying about being able to handle a military move and the forms of payment they accept I booked our PCS from FL to IL. They movers showed up 3 hours late with 3 guys and 1 didn't have a form of ID, 1 had some kind of outstanding warrant or felony (was denied base access) they lied about how much the move would be and held out stuff hostage.they finally delivered after making us deposit cash into their bank account (suddenly they didn't take credit cards) the truck wasn't big enough and we had to throw away some of our stuff, we paid them cash to get our stuff and they kept lying about when our stuff would be on the road. Finally our stuff is on the road and its delivered by someone who didn't have a drivers license in hand. Get him on base after an hour. He opens the truck door and all we see is our stuff destroyed. Everything was moldy or destroyed. We were assured it would be taken care of through claims and that was a lie. They offered $68 for our entire house worth of items destroyed. The few boxes that weren't damaged were opened and missing items or just empty. They went through our stuff and stole what they wanted. They opened sealed military envelopes, stole items they wanted and left behind beer cans in our boxes. They lied when having me sign the paperwork and what I was signing at our original destination and then added things in front of my husband to papers I signed earlier when they got there. We had to unload the truck ourselves because they didn't send anyone and we ended up paying 3x the amount we were supposed to. I didn't think they could get any lower but I just opened our deployment homecoming box for decorations and most of that is missing as well. How do you steal items like that?!

Rip Off.

Review · 26 Feb 2018 · MoveAdvisor

On October 12, 2017, I booked a reservation with Real Movers. I spoke with Nikki and John. I mainly spoke with Nikki as John more so closed the transaction and passed my saIe to Nikki. I advised her that I had 12 boxes and bags with clothes. She advised me that the bags cannot be shipped separately and they would have to go in boxes. Nikki stated she’ll add 9 more boxes for the clothes. When the final contract was drawn, it included the price along with 21 boxes being inclusive to the final quote as Nikki verbally confirmed this with me after I asked her three times to be exact that I wouldn’t be charged extra for supplies and she stated “Correct.” When the drivers completed the transaction, they presented an invoice with an additional amount of $202.50 (for the boxes that Nikki added in the quote) after I paid the first half of the move. However, they told me I had to pay for the boxes and extra cubic feet. I told them Nikki advised me she’ll add in the extra boxes to account for the clothes. I called and spoke with Isabel who stated she couldn’t help me! I was called by the delivery driver and advised my items arrived (late). Before completing the call, the delivery driver had the audacity to rudely stare they would not release my items until I paid the extra balance of $202.50 for the extra cubic feet that they added in due to Nikki’s error. The caller/driver was extremely rude! I advised Stephanie that I was overcharged and that Nikki made an error and I was dismissed. I even went to their office and was advised the owner was not there. They refused to give me a refund for the overcharge which was Nikki’s error. They also charged me more than 10% for the deposit! A $1200 move became $1700+!! I advised Stephanie I was going to contact the Better Business Bureau and…

Real Disaster!

Review · 14 Nov 2017 · MoveAdvisor

REAL MOVERS ARE REAL SCAMMERS.This was 1 of the most horrific experiences in my life, and it still is not over!! Everything that I will say from this point on can be backed by video and pictures. Fact 1: Once I paid them, I had not been able to reach them for 2 days. There is a series of numbers that they contact you from ie.305-479-2287 and 844-653-1407 that once you have paid you will not even be able to leave a voicemail. Once you do get through, I have video footage of being on hold for over 30 minutes, and this happen MULTIPLE times. Fact 2: When moving, I acknowledge that all estimates are just that an estimate and cubic feet typically is reasonably off. Fact 3: They will aggressively express that they are a real moving company and they conduct all their moves, which is what I was told in 16 different text messages from Jon. That is a LIE. His number is 754-666-2195 (666..yikes!)My things were unknowingly outsourced and they tacked on a boat load of fees such as, packing fees, moving fees, distance fees, stairs fees, to name a few. Mind you, in the original agreement you sign it says those things are covered, like stairs, but they try to add that to your bill and hold your things hostage until you agree to pay. Fact 4: In your agreement, there is a fine print that states you need to be able to cover a 48 or 53 foot trailer in your apartment. I was immediately told once my things arrived that I have to pay an additional $350 because their 72ft 18 WHEELER can not fit in my complex. When I asked about it, they said the trailer is 53 foot but the entire truck is larger, mind you, I never saw the imaginary truck to be able to determine it's size however I have a video of the driver stating that REAL MOVERS intentionally mislead people to thinking the truck is not the…

My moving experience.

Review · 14 Nov 2017 · MoveAdvisor

The movers came to move us. I am relocating due to my job. I would move my house but due to my disabilities from the military. So my wife chose. Them. We were going to cancel the movers and go with someone else and the manager called "RIGHT AWAY" and informed of their A rating in the BBB. So they came and got a check for 900 in the beginning after a 250 deposit. We got rid of alot of stuff and were honest with the inventory we had. The estimator gave us an estimate of 1500 or 2000. He would not give me a ball park to load the supposed rest of stuff to get my stuff there since we were supposedly over the limit. He said we have to load it and see. So a mattres ending up costing me 180 dollars? And my tvs were packed for free. Whoopty doo. You charged me 399 for boxes to wrap my stand? I could have done that myself. You hold us hostage by having my stuff on the truck and demand more money. I have called left messages and my wife also. Amazing you have my money and items but wont call back. Way to treat a Wounded Warrior Veteran.

My Household Goods are Being Held HOSTAGE!

Review · 22 Oct 2017 · MoveAdvisor

After reading these reviews, all I can say is the same exact things and extortion tactics are being used on me at this very moment. I was in a terrible accident and had my stuff put in storage until I got well enough to have them delivered from Florida to Indiana. Every single tactic that these previews written has happened to me and I have never dealt with such horrible people in my life! They have threatened my safety, they have threatened me not ever seeing my things again unless I pay their extortion rates, we have gone from a $1750 move to over $6000 which they have wittled down to a whopping $3500 + storage fees more on top of what I have already paid! I have reported this extortion and price gouging to the FMCSA & to the Attorney General of Florida. They currently have an investigator on my case and I encourage you all that this company has done you wrong, to call the Florida Attorney General's office and let them know that you were robbed and extorted by this company! Let's pray that the AG's office and DOT can shut these people down forever! I have had so many threats lashed out on me from the so called owner Joe Palnermo. My last conversation I had with him on Monday, October 16th was, unless I pay him $3400 more on top of what I have already paid $250 deposit, $748 to pick up and $748 due on delivery..my things were suppose to be delivered on 10/6/17 and I am still without my items as of today, October 22, 2017. He told me on our last conversation that he is aware of the DOT complaint I placed on them and I will NEVER SEE MY STUFF AGAIN that he will show me how to play hardball! This company is 5 states away and I have been worried about my safety and am looking over my shoulder because they have scared me with threats that have consequences. So PLEASE, I AM…