Reviews of Regions Van Lines

High Quality Service.

Review · 23 Dec 2014 · MoveAdvisor

Regions van lines is a professional moving company. The delivered my belongings one day before to their mentioned last date (it was about a month ago). They know how to coordinate and get the best. We wanted to shift some furniture and antique pieces to my uncle’s home in AZ. Due to some problem I couldn't go there. Regions van lines solved the difficulty then. My uncle lives on third floor and the movers delivered the valuables there going up through narrow stairs. They kept continuous contact with me. They really did a high quality service at prompt pace. My uncle received all valuables without any problem. He admired the mover and asked me to say his thanks to the owner of Regions van lines.

5 Stars!!

Review · 29 Sep 2014 · MoveAdvisor

I couldn't decide at first whether I should hire this mover or note. I was absolutely blind to guess of the crews who will work at our home or who will take care of my possessions. But removing all this rubbish indecision, I showed courage to hire regions. When I knocked them, their estimator made a thorough calculation for me. I am speechless to describe them. The manager Mr. Garcia controlled each necessary step related to moving. He didn't allow his crews to make disorder of my household stuffs. He was completely organized on his responsibility. It was certainly a big deal to me. All I could say they finished an assignment with no mistakes. They actually deserve 5 stars.

Good going regions.

Review · 21 Sep 2014 · MoveAdvisor

The best thing about region is that they are totally reliable. I had to move suddenly because of my job. I was kinda freaking out because I had to move in just 2 weeks. I called regions and their manager Mr. Garcia ensured me that it can be done. They gave me a reasonable price and the next day Eddie and Mauro arrived first thing in the morning. They packed and wrapped everything pretty well and helped set it up at my new place too. They are extremely hard working and also very polite. I’m glad I chose regions van lines for the task. Thanks!

Thank you Regions Van Lines.

Review · 12 Aug 2014 · MoveAdvisor

I want to thank Regions Van Lines especially Victoria for providing me with a great moving experience would use them again. They gave me a great discount after I did forget to mention some items on the list. They did a great job! .

Regions Bait and Switch 2.5x original quote nonprofessionals.

Review · 24 Dec 2018 · MoveAdvisor

Regions Moving and Storage 11715 Davenport Rd Agua Dulce CA 91390 Phone: 888 645 2705 DOT #: 2968619 MC #: 008812 This was the worst movie I have ever experienced in my professional life. I moved less than 1 mile from my original location with about 7000 pounds of furniture. I requested a full-service move and was guaranteed three movers with an adequate size truck. I was quoted a price of $115 per hour and an estimate of 7 to 8 hours. Two men showed up, one with physical limitations, without boxes or the ability to complete a full service move in one or two trips. they had a small vehicle and about eight hours into the move they called on two friends ( one a ups worker and the other unemployed) who were not professionals (in direct conflict with the contractual agreement). The movers caused multiple areas of damage in both locations, damaging walls, staircases, entry doorways, cracked photos, poor boxing, tape stuck to TV screens YOU NAME IT! I had to go buy my own boxes and look for boxes from local friends - I had to load my personal vehicle and drive between locations. I had a 5 yr who was worn out without a bed put up to sleep on. They left items in the YARD just forgot to take them. When the other movers showed up they had to be reminded to stop talking, stop playing our piano, and continue forward with the move. Ultimately, it took almost 20 hours and five trips back-and-forth and they tried to charge me $150 per hour which would have brought the total to nearly 2 1/2 times their original quote. When I spoke with them during and after the move they promised to send a team in to help with recovering the items left behind by the original movers, make the bed that the original movers refuse to rebuild, and find the items that were supposed to be in labeled boxes…

Don't do it!!

Review · 30 Dec 2014 · MoveAdvisor

They are absolutely awful! So unprofessional. They are friendly until they get your money and then just son't care! They told me it takes 2 weeks for my stuff to get from florida to NY, it took 2 months!! It would be ok if they actually talked and told me what was going on but no one would talk! They kept hanging up on me and my dad when we called to follow up. If you want to have a peaceful move don't go with these guys! Rude and unprofessional.

Improve your service.

Review · 5 Dec 2014 · MoveAdvisor

Do not promise a service you cannot provide. only concerned more about money and not customer satisfaction..would barely answer phone calls. would never return voicemails. extremely unprofessional staff: victoria, allan, mark, wendy..too many hidden charges. frequenr liars. what a nightmare hiring regions van lines.make sure you don't pay credit card, they charge you 4%more. makesure you have everything in writing, they don't keep their word. contact federal dept of transportation and movers rescue if you feel like you are being lied to.

Not a moving company but a broker who has subcontractors.

Review · 26 Nov 2014 · MoveAdvisor

This is the most unprofessional, unreliable company I have ever dealt with. I was lied to by 3 different people. They are not movers but brokers. There was the pickup company and the drop off the company as well as storage people in the middle. The communication from the administrative offices is unclear and incorrect. The actual men who did the move were helpful and communicative but Region itself is a company to stay away from. I had 5 broken antique tables and a frame of a painting destroyed on arrival. I have been trying to file a claim but the phone number I was given is a computer voice which tells you to file online and then you will be contacted. The online site is just advertisements for legal help. I could tell from the first day of pick up I had maybe made a mistake in hiring this company and it continued to get worse. My original estimate was for $2000 and final payment was over $5000. Of course, this had to be paid before they delivered all my things, unbelievable. Do not use Region Van Lines!

The best liars, thieves and extortionists in the business!

Review · 26 Oct 2014 · MoveAdvisor

I hired this company to move my belongings from Florida to Nevada in November 2012. Due to my legal background I asked many questions and the slick salesman lied through his teeth with each and every answer. When the moving crew came, they were very nice and professional. During the course of the day they told me many of the horror stories you see in the reviews of Regions. At the end of the day, with the truck completely loaded with all of my wordly possessions, the price of the Binding Estimate doubled. I had no choice but to sign the revised Estimate because I had to be at the airport to catch my flight back to Las Vegas. The next morning I called Tom who accused me of adding items after he gave me an estimate. He was rude and hung up on me. Next I tried Customer Service. This department is just set up to harass customers, annoy them and frustrate them. The bottom line was ..pay the new Binding Estimate or you will never see your belongings again.. I contacted every Florida bureau governing movers, to no avail. I finally found Move Rescue, a company who specializes in getting rogue movers, such as Regions, to return goods held hostage to their rightful owners. It finally took the Federal Department of Transportation to get my belongings back without having to pay addlitional funds. However, this took 8 months and many items had to be replaced. If each and every person who was scammed byRegions would report them to the Federal Department of Transportation they could be put out of business. I am sure that every positiive review was written by Regions themselves. Moving, in and of itself, is quite stressful. Don't add to the stress by hiring these crooks. .

Scamm Scamm Scamm.

Review · 3 Sep 2014 · MoveAdvisor

When i first submitted my information to get quotes lisette was the FIRST person who contacted me was VERY polite and pleasing to speak to, like every sales person before they take your money. I was very happy she reached out to me as promptly as she did. Unfortunatley I wasn't able to speak to her right away because I was at work. but she would call me at least 2 times a day every day to follow up. Great customer service. Finally I found the time to actually speak to her to get numbers and see what great deal we can work out. We came to an aggrement I gave her a Deposit of $400.00 toward my bill. She was suppose to send me the written contract for me sign to continue this Deal once I gave her that Deposit that was the LAST time I heard from her. I called her about 10 times because I started to get annoyed that she said 5 minutes I was going to get it and I never got it. I started to get a funny feeling so I went right to the reviews of coarse it was NOTHING BUT BAD ONES!! immidiateley I got INFURIATED and started calling her again. NO ANSWER!! so I called the 1800 number I got a girl names ALEXIS! she said lisette had to leave in "EMERGENCY" that was BULL so w.e she sent me the contract and I still haven't signed anything then I call again this morning to cancel the move because they said u have up to 3 days before to cancel and again no answer on her line. so again I call the 1800 number got a man. Who he first said they were just talking about me because they were waiting on my AUTHORIZATION form to sign. I ask to speak to lisette since she was just talking about me and he said she wasn't comin in for the rest of the week. and hung up.. MORAL OF THE STORY THEY ARE SCAMSSSSSS!! SAVE THE HEADACHE..