Reviews of Relocation Services Global

Very Good Moving Service.

Review · 8 Mar 2015 · MoveAdvisor

Hi I moved my family to Florida from Ontario in February. I searched on the internet and got a hold of this company. The salesman was very helpful and I went ahead a booked out move. We didn't have much money so we had to look for the best rate so I was a little worriedThe movers called ahead and let me know they would be on time. They arrived at 10:00am as promised and picked up our stuff. We had it all packed and ready Rob and Cal were very polite and courteous. There were no serious problems.I got a call from Tina two days later and she said our shipping weight was about 1000 lbs less that estimated so she reduced the invoice we were so happy! I paid the final bill by Credit Card. My primary contact Jim kept in touch and handled the many many questions I had. Ten days later my goods arrived in Oceola and the team unloaded our stuff into the house. It was hot and the sweated through it and did a great job. Once our goods were unloaded I noticed my coffee tables were damaged. I called Jim to let him know. Later that week a repairman came by and was able to fix the table.Jim found us a good rate and made our move to Florida much easier that we expected. I recommend this company to anyone who is looking for a mover at a reasonable price. .

Good Service.

Review · 23 Jun 2014 · MoveAdvisor

My name is Cesar Orozco, I've lived in Montreal and I moved to live to Calgary, ab I just want to say I was very scary because the move, I read many negative comments in these pages but I found this company and they did it very good for me. I don't have any commercial interest in saying this, I only want to thank this company and if it is the utility for somebody I'll be more than happy to give an opinion here. Thanks mark. Cesar.

Do Not Use This Company.

Review · 31 Aug 2015 · MoveAdvisor

They talk the talk but don't walk the walk. Please read small print on your contract. They will tell you a 5 to 14 day guarantee of furniture arrival. This is NOT the case. Once you give them the down payment it is very hard to find out any answers after that. They will give you the run around and nobody know anything. You just can't get an answer to anything and I mean anything. I have been working with Russell (sales person) Jim (logistic person). They have made this move a nightmare. Still no furniture arrival but will update this review when and if furniture arrives and will update condition of furniture. P.S. they have lost my cross boarder papers. Do not use this company. Please read yelp reviews also.

Deception and fraud.

Review · 26 Feb 2015 · MoveAdvisor

We contracted with Relocation Services Global (RSG) for our move from the San Diego, CA are to the Toronto, Canada area. Jim Dixon was our contact at RSG. RSG has a website that professes that they are the largest international moving service, and among other things says – “We offer single-source contact throughout your move, personally attending to all your needs. Your personal move coordinator will be with you at every step along the way, 24/7.” Shortly after paying our ‘deposit’ to RSG, we got a call from Ken Conley, General Manager of AMS Transportation, Inc (AMS)., a company we had never heard of. They said they would be handling our move. Jim Dixon never mentioned AMS before we paid him, though it became clear that he was touting their bid from the very start. We looked up AMS and became very concerned when we read some of the reviews. Jim said they did ‘thousands of moves a year’, that RSG stood behind them, and that he would personally ‘keep a careful eye on them.’ BELIEVE THOSE REVIEWS. Immediately after the goods were loaded and the Bill of Lading, clearly marked COD by the driver, was signed, we were asked by the driver’s wife for an imprint of our credit card ‘for office purposes. We don’t know why they need it, it’s just that they ask.’ We complied – BIG MISTAKE. We were them asked to sign the blank credit card form, which we refused to do. They said that they were a small outfit and needed 20% up front. We said that our deal was with RSG and they should contact Jim Dixon if they had any questions. THE BAIT AND SWITCH – About 4 hours after the loading, we got a call from Tina of AMS. She told us that the weight came in 60 % higher than the estimate and she needed authorization to charge our credit card for the full move, up front. We refused and said that…