16 Jun 2023 · MoveAdvisor
1.0 out of 51.0
Here is their scam or "business model." They are a broker, not a mover. They quote you a low price, and then they call you and say "please give us a very detailed inventory of everything." You do so. They give you a slightly higher quote and promise there will be no surprises. But then they have to sell the deal to one of their subcontracted movers so they need it sound like a good deal. In my case, they told my mover we were 50% packed (total lie), and apparently didnt tell him about a marble piece I specifically did tell them about. Mover shows up and says "there's no way I can do that for this price." Then demands A FIFTY PERCENT INCREASE. YES 50%. I called United Pro. They literally pulled out one sentence in one page of a very dense contract that essentially says "our price quote is fake; the mover gives you the final price, nothing is binding sucker." So, if you are on a schedule, your two choices are blow your schedule, or pay a 50% increase. It was the single most disappointing experience I have ever had with a professional vendor.
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