Held goods and hostage-load reports in Denver mover reviews
5 of 173 dated rows we hold for Denver mention this, 3% of the set, as of 17 Sep 2026. Up to ten rows per mover. A mention is a phrase match, not a verdict; some rows say the opposite.
Rows where a reviewer says the mover held their goods, would not unload, or demanded more than the paper before delivery. On a US interstate move that is the pattern 49 CFR 375.407 exists for.
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| Phrase family | Rows | Share |
|---|---|---|
| Held our things, would not unload, hostage | 5 | 3% |
| Estimate changed, price went up, extra charges | 10 | 6% |
| Damage, broke, scratched, dented | 66 | 38% |
| Late, delay, delivery window | 30 | 17% |
| No-show, never showed, cancelled on us | 9 | 5% |
| Careful, wrapped, padded | 27 | 16% |
| On time, early, punctual | 35 | 20% |
What the rule says
- Interstate, non-binding estimate: the mover may demand up to 110% of the estimate before unloading. The balance is billed later with at least 30 days to pay.
- Interstate, binding estimate: the binding amount at delivery, plus only the services you added after it was written.
- In-state moves follow the state rule, if the state has one. Some do not.
Interstate rules are FMCSA rules. A move inside one state follows that state, if it has a desk. This is not legal advice.
What you do this week
- 1Photograph the estimate, the bill of lading, and the USDOT on the truck before anyone argues.
- 2Pay what the rule allows for your estimate type and demand delivery. Do not pay a driveway number with no paper.
- 3Call the FMCSA hotline at 1-888-368-7238 and file with the National Consumer Complaint Database the same day.
Rows mentioning this, by mover
Each link opens the full dated thread, sorted so you can read the low rows first. The count is rows that match the phrase family, out of the rows we hold for that mover.
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