4 May 2021 · MoveAdvisor
1.0 out of 51.0
Relocated from Philadelphia to Westmeath, Ireland. The first couple of weeks Howard would return phone calls and emails. Once they picked up our shipment, nothing. I had to HOUND them for information. Globalog, the company they use is deplorable. You get NO information from them. I requested not to ship our goods through the UK because of Brexit with the result we had to pay nearly $700 in fees to have our shipment released to Ireland. We only had 17 small-large boxes, no furniture. They threatened to start charging storage if we didn’t pay.
I was also told it was rare to have a container inspection at the port. Nine containers were checked in the UK before being transported to other countries, all had to pay hundreds in fees. Howard admitted to this on the phone, said he didn’t know what happened, and would try to get some of our money back. To date, Howard or Jonathon have not answered any of my emails.
The number of forms I had to fill out to prove I had a right to live in Ireland was ridiculous. It took nearly six months for the nightmare to end. This company blows smoke up your ass on how wonderful their customer service is. THEY JUST WANT YOUR MONEY after that you’re on your own. I don’t know where these positive reviews come from. Cheap is not always better. Do your research and pay that bit extra for peace of mind.
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