Alliance Movers Inc

Reviews

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1. E

   Eldona

   Source: MoveAdvisor

   27 Aug 2014Paid $2,900

   Deceitful Company!

   First, I had no idea I was dealing with brokers because Kyler Rieoff didn't disclose that.  Ater discovering it, he admitted that but claimed that they only deal with good, professional companies which turned out to be a lie because they hired Liberty Relocation to move my family from CA to TX!  Liberty Relocation arrived late costing us more money because we had to make extra hotel arrangements.  Though Kyler told me it would take 4 to 10 days for our furniture to arrive so to pack for a few days, it took them 31 days to deliver our belongings and we had a newborn baby in the house!  And of course during the time in between, I couldn't get Kyler back on the phone but I sure could get him prior to the $690 he got out of us (excluding the $2300 we paid to Liberty Relocation and the truck driver)! Our bedroom furniture for both bedrooms were nicked and scratced on ALL corners including the baby's bed!  My husband's hand weights were stolen.  We had two bookcases: one large and one small.  The small bookcase was delivered but not the large one; however, the bookshelves to the large bookcase was delivered but not the small! Our entertainment center which was in excellent condition was mutilated.  We had to throw out all medications/vitamins and etc. due to the extreme heat where our things were stored.  And we were delivered someone else's ladder and when I told the truck driver Alex it wasn't ours, he congratulated us on getting it!  By the way, Alex showed up alone so my 23 year old son and husband helped.  Alex paid my husbad $60 but my son got nothing.  My plan is to get both companies shut down, and whoever licenses these companies (be it the state or DOT) should be sued and santioned due to ALL of the complaints these companies get!  Shame on them for not having the consumer's best interest at heart!

2. D

   Debbie V.

   Source: MoveAdvisor

   22 Jul 2014Paid $7,400

   Heart Wrenching Move.

   Alliance Movers contract moving companies. The moving compay Liberty Relocation was who they chose for us. This was the worst move ever in my life! They arrived June 26 at 11:15pm and I said I was not happy and the driver threatened to walk off and not take any of my things and said I could call Monday and get someone else! I was moving from a leased property and my lease was up. Then he told me it would cost me $1,300 extra for my furniture to be packed good because things got  "drug around like crazy". That was comforting. He told me my furnishings would be placed and set up and the srappings would be taken away. When the driver got there it was 3 hours when his help arrived. I had my boxes labeled for contents and what room they went in. Everything was crammed in the garage the furniture boxes were thrown on top and furniture pieces were left for me to carry in. I am a 56 year old lady and was there by myself. they left all trash, furniture was broken, they carried inoil on my new carpet, broken furniture was hidden, beds were set up incorrectly, and I am still finding things that are missing, like 1 large outdoor wooden bench and 2 large dog houses. How could you miss those? I packed dishes and breakalble very well, as I have done this several times before. I had more broken items than ever. When boxes came off truck they were mashed and caved in. This was without a doubt the most unprofessional and pathetic move ever! My neighbors and friends were in shock. The company I hired to haul off all boxes told me that they had never seen anything like this from movers before. I think they took advantage of me because I was a woman alone. DISCRIMINATION!! Debbie Viers   p.s. The items movers take from distination to destination are more than just "stuff". These things are part of families lives. My deceased grandmothers antiques were damaged. How do I put a price on that. How do I replace family photos? I am sick and heart broken. Also My estimate weight was almost 4,000 pounds lighter, do I get a refund for that? Now I have to go to a lot of trouble and go through different departments to  "try to get something done". Sad day this is how people treat one another. I feel totally disrespected!

3. K

   Kerry-ann M.

   Source: MoveAdvisor

   7 Jul 2014Paid $3,078

   Stolen items not replaced.

   I did a move from SC to IN. The 2 men that showed up from Pro Movers Inc a company that was hired by Alliance Moving company were always on their phone. Looking back it seemed that they were planning to steal the items that were taken. My furniture was picked up on a Wednesday night. The drivers were supposed to take my stuff directly to storage. Instead they"stopped"overnight and my 3 TVs and computer, printer,keyboard, mouse were stolen. Getting a hold of the company has been a chore with them saying that they still give you a call back. DO NOT SPEND YOUR MONEY HERE!!

4. A

   Alta H.

   Source: MoveAdvisor

   14 Oct 2013Paid $3,500

   Moving Nightmare.

   RUN, DON'T WALK AWAY!!  This company gave me a binding contract for $2,000; when items were picked up it was suddenly $3,500.  They were several days late, labeled my items, said it would be $3,500 - I argued with driver but he would not budge. Insisted on $700 in CASH. They immediately broke a leg off my desk before they even left the house.  On arrival, an antique oak recliner, wool area rug, solid wood coffee table and four of my boxes were missing. I was not there so my daughter signed for the items; the driver was very threatening, demanded more money for stairs (which were included in contract) and wanted cash instead of the money order.  He did not get the cash and became very angry - he left the correct number of boxes but 4 were not mine.  I have 4 boxes of someone else's items and am missing 4 of mine. hOW THEY LOST 4 OF MY BOXES WHEN I HAD LABELED EVERY SINGLE ONE WITH MY NAME AND ADDRESS IS UNBELIEVABLE.  Have contacted both Alliance and CrossCountry Movers with no result.  They have basically ignored my claim forms that I sent in.  Customer Service? at Alliance finally sent me an email with the name of the insurance company so that I could file the claim directly with them, instead of the company taking care of it.  They destroyed my computer desk hutch, broke the glass shelf of china cabinet, broke the glass in the china cabinet door, destroyed a METAL floor lamp (it is in three pieces) as well as many, many of the boxes were damaged and had gotten wet.  This is the worst experience of my life in dealing with any company.  Total disregard for your personal belongings as well as totally ignoring many, many phone calls, emails, etc.  NEVER, NEVER USE THIS COMPANY.  You would be finacially better off to sell everything and then buy when you get where you are going. I would have saved a lot of money had I done this.

5. A

   April H.

   Source: MoveAdvisor

   10 Oct 2012Paid $5,000

   Alliance Move.

   They gave me a binding a binding quote for $3200, that the promised they would not exceed.  They were to arrive at 8:00 to pack out the house, they did not arrive until 2:00 pm.  Three grungy guys in a rental truck.  They did not finish packing until after midnight.  Then they demanded and addition $3000 or they would leave.  At one in the morning I was tried and leaving in a few hours, so I paid via my AMEX card. They had promised delivery a week latter, no surprise they has excuse after excuse for being a week late, demanding an additional $1000.  Then when they delivered, if the item was breakable, it was broken.  Items were missing and damaged, not to mention the damage they did to the house as they were moving things in. And to top it off the sleazy delivery crew asked for a $40 each tip, NOT in MY LIFETIME! When I filed a compalint, I was offered $200.  I reported them to the better business bureu.  They told the BBB they has settled with me for $200, an outright lie, I never recieved a cent.  I called them and was told I had recieved my settlement, when I asked them for a copy of the canceled check, they informed me they don't have canceled checks and hung up on me. I would run not walk away from this company!