AB Movers

Reviews

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1. B

   Beth B.

   Source: MoveAdvisor · Dallas, TX

   26 May 20241-bedroomPaid $550

   Efficient and great bang for your buck!

   Diego's team exceeded all of my moving expectations. They were incredibly efficient, and moved all of my stuff out of an apartment, disassembled my bed, and moved everything and assembled my bed at a townhouse with two flights of narrow stairs. They handled everything with so much care, made sure to point out any existing damage on my furniture, and were done in less than three hours. They arrived to my apartment on time and gave me a heads up call as well! I truly cannot say enough good things, and I know there are a lot of not so good reviews on here so I was skeptical... as long as you do your part in packing efficiently and having everything ready to go, prepare to have your mind blown!! I will be recommending AB Moving to all friends and family moving forward!!

2. D

   Derek S.

   Source: MoveAdvisor · Coppell, TX

   18 May 20243-bedroomPaid $850

   Kevin and the guys were great!!!

   These guys were amazing!!! So friendly hard workers and clean/neat! I highly recommend! Worked hard were on time and stayed late very Efficient wow!!! I highly recommend them Kevin was great These guys were amazing!!! So friendly hard workers and clean/neat! I highly recommend! Worked hard were on time and stayed late very Efficient wow!!! I highly recommend them Kevin was great

3. R

   Ron K.

   Source: MoveAdvisor · Austin, TX

   16 Jan 20222-bedroomPaid $500

   AB Moving Company

   Russ’ crew were fantastic. They showed up right on time, were very friendly and personable, and worked incredibly hard (it was a lot of work, too, because I was on the third floor). I would recommend them to everyone and anyone. And, if you are wondering, nothing was damaged.

4. T

   Tirfari S.

   Source: MoveAdvisor · Fort Worth, TX

   23 May 20213-bedroomPaid $3,999

   Never again

   Well i try not to do bad reviews on companies because everyone is trying to make a living. After the experience I had yesterday/thus morning with AB Moving. I will not be silent. Brace yourself because this review it a long one: When i booked my service I was told I would have six men and two “trucks”. Instead I got six men and two trailers. My heart dropped when they arrived. When i booked the service i was very transparent with the fact that i have over 100 boxes and bags and a lot of furniture and miscellaneous items. I thought that two trucks would be the same as my neighbors that moved the day before with two men and a truck. They had two 18 wheelers type moving trucks & 4men. Their home was way bigger with way more things than i had and all their stuff fit with room to spear. The individuals under the crewmen were very professional and personable. But the hispanic man that led the second crew was not. He felt comfortable enough to tell my daughter, “ if i new you guys more closely , I would tell your mother not to buy do many things” First off how dare he. His job is to move my things no matter what! Secondly, you don't address my daughter if you have an issue with my decisions and third don't tell me how to spend my money. Then because he refused to bring my fridge in and said the crew that had already left will do it. This resulted in me having to throw away all my refrigerated items because it took the first crew a while to get back here, remove my front door to get the fridge in. While moving me the guy over the first crew complained that he doesn’t usually move bags. (“I told the person I scheduled with that I will need to use bags for the food after I was told to take it out. Meat can’t defrost in boxes”) He proceeded to complain that he is use to boxes and the bags will throw his back out. Mind you i only used the contractor bags for the food i was told that I had to clear out my freezers for the movers and our covers. Only to be told that i never had to remove my meats nor have the freezer defrosted, which ruined most of my meat overnight. I was told by the movers that i only had to remove breakables. So dispatch gave me information that cost me half the meats in my upright freezer and half in my chest freezer. Then one truck had to make a trip 1 hour and 30 minutes one way back to my old place to get the items that wouldn’t fit in the two trailers on the first trip. I specifically told the guy over the first crew that i wanted my safe on the first load. He assured me that it would be. Only for him to claim he forgot and left it for the second load. I plan on going through it today to make sure nothing is missing considering he left here around 3 something heading to get what he claimed was only a few large items and didn't make it back until almost 11pm. For a table set and only a few mire items according to him. He called me at 4:08 pm after he left and asked for the third time if I wanted him to close out my ticket because of the time is still running and he was finishing up a 30 minute break. He seemed not to want to bring my other items. I explained that i had no other way to get my things which is why i booked them. Well it end it was over $1300 for one truck and over $2600 for the second one which was 15.15 hours on the second truck which put them at 12:15 the next morning finishing up. Mind you they started at 8:30am. I will never use or recommend this moving service to anyone else. I am very disappointed with the equipment and the crew leaders. The crews under them were awesome but the leaders fell short and it it cost me over $3900 just to move a 2800sq house. It would have been cheaper had I used two men and a truck like my neighbors because they were done moving them completely within 4-6 hours.

5. M

   Mike D.

   Source: MoveAdvisor · Preston, MN to Meadview, AZ

   29 Apr 20252-bedroomPaid $7,000

   Horrible moving company

   A bunch of our furniture was gouged, a corner broke off the coffee table, glass smashed on an antique corner hutch and a missing box of some very precious pictures:( No one calls back when they say they will…NEVER AGAIN!!

6. L

   Lorri W.

   Source: MoveAdvisor

   29 May 2024Partial movePaid $1,600

   Please read BBB and all web reviews before hiring AB Moving.

   I recently engaged AB Moving (AB) for a residential move, an experience that has left me deeply troubled. While I cannot definitively accuse anyone, I feel compelled to share my experience and concerns regarding the disappearance of valuable jewelry during the moving process. We enlisted AB's services during a chaotic period when we had to reschedule our moving date at the last minute. Consequently, our contract with AB was limited to moving only large items and a few pre-packed boxes. At the time of the move, there were still personal items visible in the house as I was in the process of packing and intended to complete the move over the following two days. The circumstances were hectic, with the need to vacate one house while finalizing arrangements for the other amidst numerous other pressing matters. Following the completion of the move, I discovered that seven pieces of jewelry were missing from our previous residence. These items included three silver and gold bracelets, a blue topaz ring with diamonds, a smaller sapphire ring, and, most significantly, my great-grandmother's diamond necklace with diamond chain. While I acknowledge that I should have been more vigilant and not left these items visible, I am certain that all seven pieces were not misplaced or lost during the move. Given that I had these items in my possession the day prior and placed them in their usual spot the night before, I am deeply troubled by their disappearance. While I understand that accidents can occur during a move, the mysterious disappearance of valuable items raises serious questions about the integrity of the moving crew. The timing and circumstances surrounding their disappearance are deeply concerning and have left me feeling violated and distrustful, particularly considering the crew had unsupervised access to the house. Upon contacting AB to express my concerns, it took several attempts to reach Trey Frazier, whom I was informed was the supervisor of the crew. Despite my efforts, AB was unable to provide me with the names of the other two movers, although I managed to ascertain the name of the crew leader, Jesus Reyes. After days of no response or follow-up from Mr. Fraizer or anyone else from AB, I decided to contact the Grayson County Sheriff’s office to file a report. During their investigation, I discovered that although the movers were driving an AB Moving van, they were hired as subcontractors, and the Sheriff's office was unable to obtain their identities through AB Moving. This revelation is deeply suspicious and raises serious doubts about AB Moving's hiring practices and how they represent themselves as having employees entering your home and moving your personal belongings. Moving is inherently stressful, and the additional concern of missing valuables has significantly heightened my frustration. I firmly believe that the actions of a few individuals have the can tarnish the reputation of an entire company. Furthermore, I suspect that situations similar to mine may not be uncommon, with subcontractors exploiting the chaotic nature of the moving process to pilfer items. Homeowners may not realize the theft within a practical timeframe, attributing it to misplaced or inadvertently discarded items. This possibility only exacerbates the distress of those undergoing a move and underscores the critical need for heightened vigilance and safeguards when entrusting belongings to moving companies. I urge anyone considering AB Moving or any moving company to exercise extreme caution and take additional precautions to safeguard their belongings during the moving process. It is essential to request identification from each mover entering your home, as AB Moving appears to have no knowledge of the individuals they hire and assumes no responsibility for their actions. In conclusion, my experience with AB Moving has left me deeply unsettled and regretful. By sharing my ordeal, I hope to empower others to make informed decisions when selecting a moving company. Do not leave anyone moving your belongings unattended in any part of your home. This investigation with the Grayson County Sherriff is ongoing as I have not received and response from anyone associated with AB Moving.

7. A

   Alisa P.

   Source: MoveAdvisor

   18 Apr 2024StudioPaid $500

   Scammers

   Scammers. I had to pay double what they quoted me. It does not take four hours to move a studio. I am displeased with the customer service and the overall experience using this company. Customer Service threatened me if I didn't pay before they finished the job

8. E

   Emily F.

   Source: MoveAdvisor · McKinney, TX

   12 Apr 20244-bedroomPaid $900

   Do not be fooled

   Want your stuff damaged? Want to be lied to? Want to pay more than expected? Want poor customer service? Look no further than AB moving! Seriously, buyer beware of this company. I too was fooled by all of the “good reviews” on other platforms and severely regret it.

9. I

   Israel C.

   Source: MoveAdvisor · Arlington, TX to Dallas, TX

   10 Nov 20231-bedroomPaid $600

   Had a gold watch stolen

   Please do not use this company going to file a police report today and they took way too long. This was the worst mistake I made should have vetted this company better. The move should have taken 3 hours it took 6 hours.

10. X

    Xi L.

    Source: MoveAdvisor

    29 Aug 20233-bedroomPaid $2,500

    Theft by moving company

    Theft by moving company contracted AB moving for packing and moving for 2/8-2/9/2023 for a move that's under 1 mile apart in central Dallas. Upon completion it was discovered by select highly valuable items of purses and electronics were stolen to the total amount of 8000 dollars. Police report filed, after investigation by the law enforcement suspect was pinpointed as an employee of the company. Company has not been responsive regarding the egregious crime and acted as dismissive towards our damages and distress.