Affordable Movers LLC

Reviews

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1. S

   Suzy

   Source: MoveAdvisor

   8 Dec 2014Paid $1,760

   Great customer service.

   Employees Mike, Matt, Fonzie, and Nick of Affordable Movers, LLC were very friendly and professional when they moved me the day before Thanksgiving.  It was snowing and raining almost the entire day, but they took great care with my new home and did not damage any carpets with mud.  They also found a way to take a treadmill and a piano down a very steep, muddy, slippery hill to get them into the basement, which was quite an accomplishment with such heavy items in bad weather.  When you have a big move, you basically end up spending the day with the movers and they were all very friendly and professional, which made the experience that much easier.  I would recommend this company to anyone.

2. R

   Rick

   Source: MoveAdvisor

   29 Jul 2014Paid $1,100

   The men.

   The 3 young men that moved the furniture for us did a great job. They were ready for the job, had all needed blankets, dollies, and hand trucks. They were very polite, took care with everything, and nothing was damaged in the move. It could not have been any better.  Thanks again for a great job.

3. J

   Jade G.

   Source: MoveAdvisor

   30 Jun 2014Paid $700

   Nice Surprise.

   My family moved from 3 story apartment building to 3 level townhome in the Hanover, MD area.  I had called two other Maryland based companies from Angie's List and Affordable Movers from an internet search for movers in Maryland.  The other two companies did not respond back to my quote request, but Affordable called the same day and gave me an estimate right over the phone.  They were very detailed in obtaining how many boxes, type of furniture, and asked what we needed moved from room to room.  I promptly received an email the same day with a price estimate of what was discussed over the phone. A day before the move I received a call to confirm and on the day of the move I received a call to notify me they were on their way.  Garrett was one of the three movers that day and was very courteous and careful with all of our belongings.  The movers worked hard to get our belongings to our home in a timely fashion.  He managed the move with the other two guys and made sure the entire process went smoothly.  When they arrived to our new home, they made sure  our belongings were put into the correct rooms and even reassembled pieces from the 1st part of the move.  They were everything you would expect how a moving company should operate-PROFESSIONAL. The entire move took about 3 1/2 hours, we couldn't believe it (3 floors both places).  Of course we were only 5 minutes down the road, but from move out to move in and not counting commute those guys were on it!  We were very surprised by the price and glad we called them. Thanks again Affordable Movers, LLC!!  .

4. T

   Tia S.

   Source: MoveAdvisor · Windsor Mill, MD to Randallstown, MD

   18 Jun 20192-bedroomPaid $650

   Still can't find missing boxes..

   I do take full responsibility but felt I needed to write a review because I'm still at a loss. I used the company last year and everything went smooth. Pricing was fair, they had a team of 5 and my belongings went to storage without a problem. Given the pleasant experience, I called on the company again. This time, the experience didn't go so well. I moved some items in besides what the company moved in the first time and asked that they move everything. What I didn't expect was the price to double especially when there wasn't nearly as many items added the first time they moved me. To make matters worse, I wasn't told about the increase until they got to my new place. Needless to say, I was peeved and was told that they would leave with the remainder of my boxes if I didn't come up with the balance. I left to get the money and as I pull up, I saw the owner and his 1 crew member leaving with my belongings. I immediately called and questioned where he was going and he said to get something to eat while waiting on me to return but later said he needed to use the restroom and I hadn't had anything unpacked yet. I was fuming at this point! I asked that he unload my items before leaving and they came back and unloaded. I wasn't given the opportunity by the company to ensure that all of my belongings were off the truck the second time. The first time, I saw everything went into storage because I gave the guys a tip while standing at the truck. As I begin to unpack, I notice I am missing boxes, mostly kitchen items. I was the only person with a key to my storage unit and since I was staying with a relative, didn't need anything except clothes from the front of the unit. I never moved anything they packed inside. I made John aware that I was missing boxes and he stated all of the boxes were taken off. After unpacking everything, it's evident that either my boxes never made it in storage they left when the truck pulled off the 2nd time. I told John exactly what I was missing via text and he told me that I was making up stuff and I was just mad about the additional money I had to pay. I really wasn't making anything up because I know what I had in my home prior to. So now, I'm out of my glass storage bowls and have to replace all the mason jars I purchased right before the move. It took me over a month to decide to write a review because I wanted to make sure that I had unpacked every box and I'm always skeptical about leaving reviews. I take partial responsibility for not requesting to see the truck before they pulled off but being stressed about the move caused me to trust that the job would get done ethically. As it stands, my items are just gone and yes I believe the company drove off with them, why I have no idea. I would never want anyone to have this experience as I was deeply offended that John would assume I was making things up because of the fee. I'm not a liar and have no reason to, besides, when a person invest money into their business purchasing merchandise, what reason would they have to lie? This may have just been an isolated event but I won't be calling back a 3rd time for services and have stopped recommending to my clients and friends/family. I have no recourse except to spend more money to replace what is missing.

   Response from Affordable Movers LLC

   This women is full of crap, I the owner personally do this job and she was not trying to pay because we went to start unloading and asked for payment because payment is do before we offload. She then said she had to go to the bank since her price doubled had us waiting for over an hour then came back and acted like she was on the phone and could not get out to pay use so again we waited for a half hour I then knocked on her window of her vehicle asking for the money she did not have enough and begged us to unload anyway I told her no she then had to leave again for a half hour came back with the money she owed as soon as we got done unloading she said she was missing stuff that we left at her storage I then showed her a picture of the storage I took before we left emptied which I still this picture four days go by she calls said it must have got left on the truck awful funny she did a inspection of the truck which I have her signature on my contract she did. She is a tight for money low life and we can't stand dealing people like this nor will we ever deal with her low life rear end again.

5. T

   Trish S.

   Source: MoveAdvisor · Parkville, MD to Nottingham, MD

   19 Nov 20202-bedroomPaid $455

   Nasty, and Unprofessional

   First they locked the key in there truck and took a long time to get it out, which held up the process. Then, after busting the window open to get it unlock one of the guys used my bathroom to take a number two with asking me, I heard everything which was disgusting and he left the Toilet with all the nasty stains. He also didn’t have a mask on the entire time during the global pandemic. They ruined one of my dinning room chairs, I’ve called, emailed and left voicemails and no one has answered or returned my calls. My experience was the worst, first and last time using Movers. Especially these people. I wasn’t going to mention anything until I couldn’t even get a answer to them damaging my chair... when there’s something listed in there contact for items being damaged during the move. Quoted me one price and ended up paying more when they arrived after doing their walk through. Do Not Use This Company.

6. J

   Josh E.

   Source: MoveAdvisor

   10 Jul 20202-bedroomPaid $350

   If I could give them a 0, I would.

   Not only did they not show up during the allotted time of arrival, but They Never Even Showed Up! Even after multiple emails and calls to different numbers though-out the day, I never received a single call or email back. Essentially wasting my entire day. Do not hire these people.

7. K

   Kealea F.

   Source: MoveAdvisor · Baltimore, MD

   2 Jul 2020Partial movePaid $260

   Simply didn’t show up.

   Confirmed with me by phone and email 48 hrs prior to move but then simply did not show up. I called a few times but they started sending me to voicemail. Shameful and obnoxious. Great for the people who had good experiences but not trustworthy at all.

8. P

   Patrice M.

   Source: MoveAdvisor · Bowie, MD

   19 Sep 20191-bedroomPaid $285

   Unprofessional.

   I hired this company on 9/26 at 10am. The movers called me at 9:15 letting me know they will be 15 min late because of traffic. They did not show up until 11:30am. One hour and a half LATE!! They also broke my jewelry box. I called the owner to let him know I was displeased with the service and his response was "GOOD! I have my money!!" I was in complete shock!! He said he doesn't care about my complaint and that he's been in business for over 16 years and he's never had a bad complaint before and he said he will not reconcile my issue with me because his team could not control the traffic. I asked about my broken jewelry box and then he hung up on me. Bottom line.. DO NOT USE THIS COMPANY!! John Griffin, the owner is a liar and extremely unprofessional! They will tell you anything to get your money!!

9. A

   Aryanna

   Source: MoveAdvisor · Edgewood, MD to Fishers, IN

   16 Aug 20194+ bedroomPaid $135

   Truck loaders from the garbage pail.

   My husband hired this company based on a recommendation for moving help that showed up on the uhaul website when we were reserving our truck and packing supplies. Wednesday August 14, 2019 the day they were expected to help, they texted my husband at 9 am to tell him about some issue they were having and that they did not know if they were going to make it or not because they were short two people. That's not really our problem but I digress. They were supposed to be at our house between 11 and 12 but did not show up until almost 4 PM and the two men who showed up were rude and did a horrible job. My husband and brother in law moved most of the heavy furniture themselves hours before the "movers" even got there. They complained about the amount of boxes we had and threw stuff up on the truck to the point where we have to go back to our old home and grab the rest of our things. They broke our chest of drawers and our footboard because of their lack of care. Too bad my husband already paid them or they would've gotten nothing because they didn't deserve the little money they got for the crappy service and horrible truck loading. I've read several other reviews on this site and the BBB site and the owner is very rude in his responses to people based on those. I have yet to interact with him but if he's anything like the people that showed up to our house I don't want anything to do with him either. We are not happy at all. They threw our kids television in between heavy boxes and we have to check it to make sure it's not broken as well. Since they obviously didn't care and didn't want to be there anyway. If you need movers who are punctual, courteous, and who actually want to do the job you're paying them to do then don't call these people.

   Response from Affordable Movers LLC

   Wrong company here is my DOT number and we can only service Maryland with our DOT number. 2199705.

10. M

    Mark

    Source: MoveAdvisor

    15 Apr 2016Paid $300

    Terrible stay away.

    Had a terrible experience with them last year. Basically my GF received a confirmation call about the move the night before. Day of they were supposed to come between 7-8am. No one showed. We called every hour until noon, until finally someone answered. Apparently a truck broke down and they were trying to get to us, but that they would be delayed and had no estimate. They said in order to get an estimate, that would only slow them down, so they would call us when they were coming. A few hours later we called again, and the owner flat out lied to us that he had called that morning and the movers had come to the house but we weren't present, and that he had called multiple times. There are no record of these phone calls and we were present at the home during this time and no one rang the bell. After a few more hours (it's now 5pm, and we were informed they would come between 7-8am), I called multiple times until I finally got ahold of the owner again. Their offices had closed so the number was going directly to his cell. He then berated me, insulted me and my girlfriend, blamed the entire situation on us for not answering our phones or being home, and said if I called again or questioned/interrupted him during the call (he basically wanted to yell at me for 10 minutes) he would tell his crew not to come (interesting, since he said he couldn't get us an estimate on when the crew would come b/c calling them to ask would slow them down too much). Needless to say they finally showed up around 7:30pm. We asked the head of the movers there about what happened (the actual movers were quite nice and friendly). He confirmed that a truck had broken down, and that they had never called or come that morning. We understand that things can happen in life. A truck broke down, and all we wanted was honest communication (or any communication). But the utter lack, and then lies by management (specifically the owner) means we'll never be using them again. I would avoid at all costs. Terribly unprofessional.