Albert Miles Group Ltd

Reviews

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1. M

   Marion F.

   Source: RemovalReviews

   27 Dec 20233-bedroomPaid £950

   Great service.

   Use this company, to move last month. Arrived on time, dismantled the beds, emptied our house, contents on the vans, and placed it all in new house. Built the beds back up. They took shoes off to go upstairs, as we had new carpets. Worked really hard, I have alot of stuff. They worked non stop. Very pleased with the service. Polite ,and respectful of both properties.

2. K

   Kabir N.

   Source: RemovalReviews

   4 Sep 20232-bedroomPaid £600

   Removals

   I used Albert miles for removals from Coventry to Stoke-on-Trent. They service they provided from beginning to the end was excellent. Removal guys were very efficient, on time and accommodative for any last minute changes. Overall, very good experience and highly recommend this service on the stressful moving day.

3. M

   Mark O.

   Source: RemovalReviews · Birmingham, UK

   31 Aug 20233-bedroomPaid £300

   Reasonably priced removal

   Reasonably priced removal with great service! Sue has been brilliant throughout the entire process and the movers were very friendly and helpful. They offered a very competitive quotation and I am extremely happy with the service. I cannot recommend them highly enough.

4. S

   Sue T.

   Source: RemovalReviews · Walsall, UK to Wolverhampton, UK

   5 May 20211-bedroomPaid £260

   great

   Friendly, responsive, professional and fast at a great value. I could not have asked for a better service. Highly recommended. Thank you!

5. L

   Lynn B.

   Source: RemovalReviews · Newport, UK to Royal Leamington Spa, UK

   11 Dec 2020Partial movePaid £500

   Partial house removal

   Every communication with Albertas was professional and prompt. The guy arrived on time to estimate the price. Boxes were delivered on time. Removal guys arrived on time. The two guys who did the move were super! Polite and very hard working (they would not even stop for a coffee). I cannot praise highly enough. Thank you Albertas and team!

6. P

   Peter T.

   Source: RemovalReviews · Bromham, UK

   27 Oct 2020Office movePaid £100

   Five stars!

   The service was exceptional and quick, they were very careful with fragile belongings. Highly recommend them!

7. M

   Mish K.

   Source: RemovalReviews · Kidderminster, UK

   30 Sep 20203-bedroomPaid £400

   Horrendous

   I decided to go with Albert Miles removals based on the good experience I had three-and-a-half years ago with them. How different it was this time. The two men arrived on time but sat in their van for 20 minutes on their phone so the whole process started about half an hour late. One of the men came over to me and complained that he had no where to park -it's true that parking is awkward on my street but there was some parking albeit 3 houses away. I then left to go to my new house so that I'd be there for when they arrived with all of my stuff. I left my adult son in charge. My son reported that the first half an hour of them being in the house they were simply walking around photographing everything. I didn't think much of this as I assumed this was for insurance purposes. However it turned out that there were several items not brought over from the old house to the new that was on the inventory. There were also lots of damages. The wall on the staircase at the old house had been gouged leaving a big hole and plaster all over the carpet, there was dirt and scrapes down both sides of one of my mattresses, there was a garden ornament broken which I saw them kick over pick it up and put it in the bin and not say a word, there was a rip in the back of my leather 4 seater sofa, there were knocks to the paintwork in the new house, there were scrapes and scuffs on various pieces of wooden furniture. They refused to bring over the dishwasher as they said there was a risk of tearing the lino. This was never an issue before. When they were at the new house, they said that several items were not able to be taken upstairs. They were referring to two chests of drawers. Whilst they were gone collecting the second load, I took these items upstairs myself, on my own, with no trouble whatsoever, all I did was remove the drawers. Throughout the morning, the men were on the phone any time I looked at them and were swearing in Polish and were rude and dismissive to me when I asked any questions. They kept telling me that they had another job to go to. Then, to add insult to injury, I received an email from Albert Mileska, the director, that I owe a further £60 due to walking distance because the movers had to park 3 doors away. This is on top of the £400 I had already paid. This was the most horrendous, most stressful moving day I've ever had and I would not wish this experience on my worst enemy.

8. N

   Nick

   Source: RemovalReviews · Exeter, UK

   20 Dec 2019Paid £94,000

   Not good.

   It was a 10 minute drive between two houses. Not complicated. Two van loads. Our goods were withheld and we were told they were on their way to Birmingham (we live in Devon) unless we paid in full - even though the job wasn’t complete - the two young men were incredibly slow and broke multiple items. It’s a huge shock as we used this company in May 2019 and the service was impeccable. Obviously something has gone wrong within the.