All Moving and Storage

Reviews

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1. E

   Erika

   Source: MoveAdvisor · Rahway, NJ to Ocean Beach, NY

   19 Jan 2018StudioPaid $1,400

   Will use them again.

   Used these guys for a move last week they were on time and prompt. They were referred to us by a family member who used them last month as well. I will use them again next year!

2. C

   Christina P.

   Source: MoveAdvisor · Brooklyn, NY to Indianapolis, IN

   14 Jan 20181-bedroomPaid $1,400

   Excellent Job.

   They provide excellent services, very professional guys. They were very helpful with some extra items and serviced needed at pickup.

3. S

   Steven

   Source: MoveAdvisor · Staten Island, NY to Boca Raton, FL

   1 Sep 20182-bedroomPaid $2,500

   I'll use them again.

   I'll use this company again in the future when I need to move. They did a good job and I think for the price we paid it was worth every penny compared to doing it ourselves. I'm happy with the services.

4. M

   Mike

   Source: MoveAdvisor · Brooklyn, NY to Fort Bragg, NC

   28 Aug 20182-bedroomPaid $3,600

   Happy customer.

   Used them for a move to NC they did they a great job and were great at the pickup and delivery. I will use them again.

5. J

   Justice C.

   Source: MoveAdvisor · Pittsfield, MA

   24 Dec 20221-bedroomPaid $1,617

   THIS COMPANY IS A BUNCH OF SCAM ARTISTS WHO STOLE AND SOLD EVERYTHING

   ALL MOVING & STORAGE IS A BUNCH OF SCAM ARTISTS WHO WE HIRED TO MOVE US FROM MASSACHUSETTS TO FLORIDA AND THEY RAILROADED US WITH EXTRA FEES AND TOOK ADVANTAGE OF A DISABLED SINGLE MOTHER AND HER BEAUTIFUL CHILDREN. ON NOVEMBER 28,2016. THEY SUBLETED OUR MOVE TO EXPERIENCED MOVERS IN BROOKLYN NY. WE HAVE PICTURES OF EVERYTHING WE OWN THAT THEY STOLE AND SOLD. WE ALSO HAVE PICTURES OF THEM MOVING OUR BELONGINGS ANS THEIR TRUCK, FACES, LICENSE PLATES AS WELL. THEY ARE PROFESSIONAL LIARS, SCAM ARTISTS AND WE ARE STILL STRUGGLING TO REPLACE STUFF. THEY ARE ALSO IGNORING THE ATTORNEY GENERALS, ATTORNEYS ETC.THIS HAS BEEN A LONG HORRIFIC NIGHTMARE AND WE JUST DON'T WANT ANYONE GO THROUGH EXACTLY WHAT WE HAVE EXPERIENCED. THIS WAS THE FIRST AND LAST TIME WE WILL EVER HIRE A MOVING COMPANY. THEY DON'T DESERVE A STAR OR GOOD REVIEWS. THEY GOT AWAY WITH ROBBING US AND OTHERS HAVE CONTACTED US, BECAUSE THEY EXPERIENCED THE SAME THING FROM THESE SCUMBAGS. WE HAVE A TON OF EVIDENCE PROVING THAT THEY ROBBED US AND DOCUMENTS, RECEIPTS ETC PROVING THEY WERE PAID IN FULL. WE WILL EXPOSE THEIR FACES AND LICENSE PLATES AND PICTURES OF OUR BELONGINGS ONLINE TO HOPEFULLY SOMEONE WHO BOUGHT OUR BELONGINGS THEY STOLE WILL RETURN THEM. WE ALREADY CONTACTED THE POLICE ON 12-23-22, ABOUT THE VIDEO WE WILL BE DOING TO EXPOSE THESE SCUMBAGS WHO RUINED OUR MOVE AND OUR LIVES. THEY ALSO STOLE OUR LOVED ONES ASHES/ REMAINS ETC. PLEASE DON'T HIRE THESE SCUMBAGS AND IF ANYONE ELSE HAS GONE THROUGH THIS WITH THEM. PLEASE EMAIL JUSTICECHRISTINE2914@GMAIL.COM TO HELP GET THESE SCAMMERS PUT IN JAIL FOR LIFE AND NEVER OPEN ANOTHER BUSINESS OF ANY KIND! THIS HORRIFIC EVIL NIGHTMARE WILL NEVER GO AWAY. IT'S SO HARD REPLACING EVERYTHING ESPECIALLY WHEN OUR IDENTITY, DNA, LOVED ONES ASHES ETC. HAS BEEN STOLEN. WE STILL ARE SLEEPING ON THE FLOOR AND HAVEN'T BEEN ABLE TO GET CLOTHES AND MORE. LIVING ON DISABILITY INCOME IS VERY HARD TO REPLACE EVERYTHING! ESPECIALLY OUR PRECIOUS PERSONAL BELONGINGS AND MORE.

6. R

   Rebecca S.

   Source: MoveAdvisor

   19 Jun 20193-bedroomPaid $2,100

   Terrible - beware.

   We used all moving for a recent moce and it was terrible. A compmete bait and switch from sales to service. They no showed our pick up appt and when they showed up to days later were unprofessional and rude. It has been almost 3 weeks and I have no idea when my stuff will be delivered. No updates and managenent wont return calls. When we do call, they are completely unprofessional.

7. B

   Berti D.

   Source: MoveAdvisor · Mineola, NY to Miami, FL

   21 Nov 20182-bedroomPaid $2,000

   They have an F in the BBB not an A+.

   The worst possible nightmare occured with this company.. date scheduled, everything packed up They did not show up. FYI also 5 months pregnant at the time. Multiple calls to dispatchers and all they did was give me and my husband the runaround. Joe was a total disaster of a manager. Had to threaten legal action for weeks just to get my deposit back. Blamed it on summer hours, blah, blah. Not an excuse! Do NOT overbook! I have no idea how they have so many five stars since the Better Buisness Bureau revoked their accreditation and on their website they say BBB A+. **look at BBB website yourself they lost accreditation because of the many complaints they had! False advertisement and a bunch of crooks Stay away!

8. A

   Alana W.

   Source: MoveAdvisor · Bronx, NY to Raleigh, NC

   2 Aug 20181-bedroomPaid $2,694

   Would not book them again.

   I consider myself a very fair and reasonable person. I understand it's busy season (July 2018). I understand traffic is not within their control, but a bad situation became worse because of this company. The day of the move, the sales rep, Joseph Cohen, was hard to reach and rude. I was frustrated with their late arrival and admittedly spoke to him rather curtly, but he yelled back which was shocking. I said "WOW" aloud because I truly could not believe a customer facing staff member was speaking to me that way. I sincerely regret the decision to hire this team, and if I had to do it over again I would not. I was charged what I was quoted (with the exception of a long haul fee), but everything else was a negative experience. The movers didn't start work until 9:50PM after initially being quoted 9:00AM..which turned into 2:00PM-6:00PM which turned into an 8:40PM arrival. I called and checked in two weeks before the moving date trying to be proactive about any potential issues we might have. I was told by Joe that the movers would be able to double park "no worries" only to get a call on the day of the move because the movers couldn't find parking. Not only that I would be charged a long haul feel because of it. Additionally, they outsource their movers (which they were not necessarily transparent about) and there is very poor communication from the sales team to dispatch to the company they hire to move. As I mentioned I am a fair person and will give credit where credit is due. The movers worked very hard and quickly and were respectful. The foreman and team did the best they could, but he did not speak English very well and we had a hard time understanding each other. I wrote notes on the boxes "FRAGILE", "HANDLE WITH CARE" but the notes weren't read or understood. Also the team came dressed in shorts and sandals and the overall reality did not match the expectation of the professional moving team I had hired. I am awaiting my things now-- I was expecting them yesterday-- and not sure when I will actually get them. I pray that their in good condition, and I get them relatively soon.

9. M

   Moe N.

   Source: MoveAdvisor · Poughkeepsie, NY to Garner, NC

   30 Jun 20182-bedroomPaid $2,972

   Spare Yourself The Headache.

   DO NOT DO IT TO YOURSELF I knew I had to move interstate since January of 2018 so I started researching moving companies that were reliable and had good reviews. I received many calls from other companies, got great quotes but for some reason I went with ALL moving and storage. I got a call from Joseph Cohen who is the manager, I have him an inventory of 36 items and he gave me a quote for approximately $1550 for 500sq feet. Through the following months, I was able to ask as many questions as needed and he was very prompt with his responses. I inquired multiple times if this company was a contractor or if the company was indeed All and I was assured that it was, only to find out that that was not true. I secured my pickup date and paid my deposit but things went awry when I had to change my intended state. I emailed Joe in the beginning of June to alert him of my change of address, I was assured that my address would be updated and this change would be communicated but it was not. Few days before my pickup date I (the customer) had to call to confirm my pickup and verify the amount of money I needed to have on hand when the movers arrived. I also had to confirm the time that the movers would arrive and I was told between 9am-12pm. On the day of the move, everything was packed and ready to go and I waited and waited then I got a call at 1130 am that they will be there at 3pm, this aggravated me but the thing that pissed me off the most was the attitude I got from the driver when he made me aware that he was coming from New Jersey as if that was a concern of mine. I am the customer and if you tell me you will be here between 9 and 12, I don’t care where you are coming from, you need to get here at the time you told me. Few minutes late is fine but a whole 3 hours is unacceptable. Four movers came and as soon as the “leader” came, he told me it would be 75 dollars extra since it was a long carry from the truck to my door(this was fine). After they gathered my things into the truck, the mover came back and told me that the price was $2972 for 49 items. Now, I understand that a quote is just an estimate, but how did the price double just by adding 13 more small pieces, how did we get to 800 sq ft. I sent a copy of the inventory and the manager agreed that what I told him was what was pretty much on the list except for a few small added items. They expected me to roll over and just accept that, well I didn’t. After calling Joe and discussing this with him, they “scrambled” the prices and came back with $2200- which was ridiculous but I said ok and paid the half. In the midst of the scrambling, the head mover was on the phone speaking in his language and laughing while I was standing right in front of him. I don’t have an issue with people speaking their native tongue but in this situation, it rude and disrespectful. I gave the mover the $915 that was due plus $85 tip. This dude had the nerve to tell me that was too little of a tip and the movers should get at least $40 per person WTH?? After you doubled the price, you are now telling me how much to tip?? Ok! I told them that I would like my furniture by 6/25 (pick up was 6/20 giving them 5 days to deliver furniture from NY to N.C.) I was promised drop off on the 25th, if that was not possible then someone should have communicated that to me (no one did) and I would have made other arrangements. On the 25th I waited, emailed and called and I was told by Sophia that dispatch was not aware of the promised date but a shipment would be leaving on Tuesday 6/26 and I should receive my belongings on the 27th (the Wednesday) Wednesday came and went, no phone call, so I waited; Thursday came and went- I called twice and left messages and no response, Friday came and went, I made calls to Joe Cohen, Sophia in dispatch, the 866 number and no response. I am so disgusted that a company could treat its customers this way. This is the worse customer service I have experienced in my life and I URGE YOU… SPARE YOURSELF THE DRAMA. CHOOSE A DIFFERENT COMPANY!! no one communicates, the hand does not tell the foot what is happening and the customer gets screwed. WORSE EXPERIENCE EVER. Lodging is very expensive and I didn’t think I should be waiting over a week for my furniture especially when I was promised 5-7 days (NY to N.C.).

10. J

    James

    Source: MoveAdvisor · South Windsor, CT to Lafayette, CA

    30 Jun 2018Partial movePaid $2,450

    Customer Beware.

    Joe of All Moving and Storage was good in selling and setting up the order to move my stuff from Connecticut to California. But he left some important information out about his company’s operations that I should have known. For examples, Experienced Transport Inc would be the company contracted to move my stuff. My stuff would be picked up in a small truck and transferred into a big long truck for interstate travel. The big truck might not be able to get close to my house. It was a shock when the truck driver called and told me that his big truck could not come to my house (although one next door neighbor told me that he had seen big trucks stopped at our street) and asked me to get a small truck to unload my stuff or pay $600 for him to do it. I ended up paying him $350 and waited for 2 more days for him to make the delivery. There were other problems with the company. Although an inventory was taken at the pickup site, inventories were not taken during the transfers among trucks. Good thing I kept my inventory. I found out a headboard was missing. Since I did not buy insurance, I had no recourse to recover my loss. My other complaint is that the crew did not wrap the mattress and box spring in full, left 2/3 of them exposed to rubbing. The mattress was received with scratches and black marks. Another thing was that the crew did not handle the boxes with care. One of the plastic boxes was broken. In stocking the boxes, they did not follow the signs (arrow or fragile) marked on the boxes. I paid the company $2450 though the estimated charge was $1950.