All World Moving and Storage

Reviews

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1. A

   Ashley B.

   Source: MoveAdvisor · Saint John, NB to Mount Pearl, NL

   12 Apr 20211-bedroomPaid C$5,300

   If I could give zero stars I would

   Do not use this company. I echo the review before me. They were late picking up, lied about delivery dates, didn’t return any phone calls or emails. Paul Coyle was the agent I dealt with and as mentioned for another customer, the weigh in came in at double the quoted price. After days of not replying to my messages, Paul told me my shipment would arrive on Easter Monday. I emailed him on the Wednesday after because it still didn’t show up, he didn’t bother contacting me. I knew it wasn’t coming because I contacted another branch after not being able to get ahold of him. Even then, he didn’t respond when I asked for an update. He emailed me a few days later (on the final day of our contracted delivery period) and told me my shipment would be late. No shit Sherlock. Turns out my shipment had not even left the origin city yet. Again, he would not tell me where it was, I learned the location from customer service. Customer service was also no help honestly. They offered to put me up in the Super 8. When I stated I have pets, and am not staying at ANY hotel let alone the Super 8 during a pandemic. They offered to reimburse me the cost of an air mattress and a shower curtain, as well as the basic cooking utensils (a stir stick, one place setting, and a folding table). I had to isolate alone in my new house for 2 weeks, with nothing other than one pot, plastic cutlery, and a dog bed and I still could not get any response from them for days and when I did, it was a complete waste of my time. They completely disregarded our agreement on the delivery window and now are bullying me into paying for everything upfront and saying it will be delivered when it is convenient for them regardless of my responsibilities (like my job). I have contacted the BBB and National Association of Movers, and am also getting my lawyer involved. This company should be absolutely ashamed. They are price gouging liars looking for easy targets to take advantage of. My experience of purchasing my first home and moving across several provinces, has been severely tainted by their lack of respect and general ineptitude. Paul Coyle even had the guts to use, “we are in the middle of a pandemic” as an excuse. I am very aware of this Paul. I do not need a lesson on global affairs. Spend your time learning how to do your job rather than telling me what is going on in the world. Where we stand right now, I have yet to receive my shipment and it is 3 days late. I have no idea where it is, or when it will be delivered, and they are telling me I will pay full price for everything. Again, do not use this company. Paul Coyle will lie to you and send you up the creek without a paddle, and then charge you full price for the paddle you didn’t get.

2. B

   Brodi H.

   Source: MoveAdvisor · Saint John, NB

   3 Mar 20212-bedroomPaid C$2,600

   Move to Ontario

   Terrible service. We were quoted at $2600. When they arrived late. With no updates along the way as promised, our belongings, and our young children’s belongings were held hostage until we paid an extra $1700. Not our problem paul Coyle has no idea how to quote. My wife and I had to unload the truck as they had no help. Why did I pay for movers. And why did I pay extra to move my own stuff. When I asked nicely to be refunded $1000. Of the extra money I paid I was told by paul. Sorry can’t help ya. This is a very unprofessional company as far as I’m concerned. If you have lots of money to give away. This is your company to go with. This company should be ashamed. Always the big guys taking advantage of the little. I will calling a lawyer. And reporting my story to the BBB Yours truly Brodi and Kelly.