Bay Shore Storage Warehouse

Reviews

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1. R

   Rachel W.

   Source: MoveAdvisor

   5 Nov 2014Paid $1,700

   Beware- Scammers! - do Not Use!

   BEWARE - HORRIBLE, AWFUL DISHONEST SCAMMERS --  If only it was possible to give zero stars. The people at Bay Shore are COMPLETE SCAMMERS - DO NOT USE THEM! First, they screwed up the move date. Next, they screwed up the move, failing to use proper protective material when packing fragile things (including, for example, carrying TV sets down the street unwrapped), throwing things into boxes without labeling them, packing things which did not belong to me and which were specifically marked to stay, and damaging the former residence (by failing to fold a folding treadmill and smashing it through a glass door). Despite numerous rounds of phonecalls and e-mails back and forth immediately after the move, they refused to take any responsibility. They refused to conduct a damage assessment and, instead, told me that if things are damaged, I will have six months from the time I move them from storage to make a claim for damages. Their salesman, Nick (who, it appears has since been fired) made an agreement with me whereby I would pay a certain amount upfront for Bay Shore to pack my things and move them to its storage facility, then pay the balance when I move my things from storage. When I contacted them recently to access some of my things before my upcoming wedding, they refused to allow me to access my things unless I pay them the full balance that is not due yet. Moreover, they made personal and professional threats against me and threatened to put my things up for auction. I am now pursuing compaints against them with the BBB, the NYS Dept of Transportation, the NYS Attorney General, LIMSA and AMSA. DO NOT USE BAY SHORE - YOU'LL REGRET IT. I only wish someone had warned me.