CalState Moving

Reviews

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1. C

   Charles H.

   Source: MoveAdvisor · Raccoon, KY to Erie, PA

   26 Aug 20222-bedroomPaid $3,845

   Very Impressed

   Roman and his crew were terrific! Would recommend them! Took great care of packing our piano and were personable, friendly, and happy to answer our questions.

2. D

   Dan M.

   Source: MoveAdvisor · Wichita, KS to Whitney, TX

   22 Aug 20222-bedroomPaid $3,070

   Recommended

   All - had a wonderful attitude! I can't express my thanks for turning a difficult situation into a pleasant experience. Thanks, CalState Moving, for a job extremely well done!

3. T

   Tony C.

   Source: MoveAdvisor · Idaho Springs, CO to Philadelphia, PA

   18 Aug 20222-bedroomPaid $4,935

   Smooth mover

   They were responsive, responsible, and reliable from my initial call to drawing up the contract to the move itself. The main points and questions that I had were answered quickly and clearly.

4. R

   Richard B.

   Source: MoveAdvisor · Eads, CO to Woodbridge, VA

   15 Aug 20222-bedroomPaid $4,435

   I highly recommended

   CalState Moving is great! They are very skilled and professional in moving our stuff, all furnishings have been wrapped in a blanket before moving. They are also very friendly and easy to communicate with, they have met all our needs!

5. S

   Stephen R.

   Source: MoveAdvisor · Immokalee, FL to Brooklyn, NY

   3 Aug 20222-bedroomPaid $4,460

   All did well

   All was so neatly done, from organizing to moving! The moving boys are super good. They did a great job and had the most competitive rates! I'll be using them again.

6. G

   George B.

   Source: MoveAdvisor · Blandinsville, IL to Falls Church, VA

   29 Jul 20222-bedroomPaid $3,530

   Nice job

   Professional, reliable service from start to finish. As a single person moving home I was re-assured that the porters wouldn’t leave until all my furniture was placed the way I wanted it to be and that was exactly what they did. I recommend using them!

7. J

   James F.

   Source: MoveAdvisor · Hackett, AR to Chicago, IL

   26 Jul 20222-bedroomPaid $3,250

   Amazing mover

   Thomas and his helper were amazing! They arrived early and were very quick while being mindful and careful with my belongings. I would highly recommend them to anyone needing a moving crew.

8. J

   James B.

   Source: MoveAdvisor · San Luis, CO to Sandpoint, ID

   25 Jul 20222-bedroomPaid $4,690

   Fabulous mover

   I was happy from the first phone call to the end of the job. I got an estimate that I was delighted with. My move ended up being less than the estimate - a little bonus. The movers showed up on time and went to work; loading and unloading went smoothly. Thanks for the help! Recommend using them!

9. M

   Marie K.

   Source: MoveAdvisor · Seaside, CA to Myrtle Beach, SC

   7 Aug 20222-bedroomPaid $10,000

   Long Distance Moving - Cal State Movers

   If I could give this company negative stars, I would do so. I moved from California to South Carolina. Bear in mind that I have made similar long distance moves several times with the exact same items, packed in the exact same way – wooden crates, bubble wrap, tough cardboard buffers. In all instances, items arrived intact, undamaged. In addition, I’ve worked in positions that required museum artifact transport and international shipments. Simply put, I know how to pack. The movers on the CA were great! They were professional, courteous, and even complimented me on my packing. The movers on the SC end were the complete opposite. Movers arrived around 11 a.m. and said they were unable to maneuver truck in my neighborhood, I’d have to pay (in cash) for a shuttle service. I don’t drive a truck, and I wanted to get moved in. I had to accept their terms. I have since seen large trucks in this neighborhood, so I don’t know what the problem was. They said they would arrange the shuttle & be back in 2 hours. They returned around 5 p.m. that evening. I suggested we wait until the next day (I would have had to rent a hotel room), but they insisted they could accomplish the job in 2 – 3 hours. Having made this type of move before, I thought this was reasonable enough. They never introduced themselves (I later heard the younger guy refer to the older one as “Eddie” or “Freddie”). However, they did rather belligerently demand (several times) that I give them a tip when they finished. The older mover (probably early 30’s) light up a cigarette in my house. I have asthma & asked him to smoke outside. Instead, he smoked inside the truck. Concerned that my furniture would be infused with smoke, I asked him to smoke OUTSIDE. He did so (with an attitude), taking numerous smoking breaks & left piles of cigarette butts on my lawn. All of my boxes were well packed (see above) and clearly labeled (Fragile, China, This End Up, etc.) and noted where each should be placed (living room, bedroom 1, etc). These labels seemed to mean nothing to the movers. Inside the truck I could see boxes turned on end, heavy items on top of light fragile items, crushed boxes, etc. The movers dropped (literally, dropped) boxes anywhere regardless of labeled destination. They put heavy items on top of fragile items. They banged into freshly painted walls leaving marks and holes. I offered them cut carpet squares to make it easier to move large pieces of furniture. They refused this, and instead slid heavy furniture, scratching newly installed floors. They banged an antique hutch on a counter top causing a large corner of the hutch to break off. They laughed, thinking this was funny. I did not & told them so. Then they laughed at me. They left a large (10’ x 12’) rug on the lawn & started to drive off around midnight. I ran after them & reminded them to bring the rug indoors. They said this was not part of their job, but since I did give them a tip they would do it. They brought the rug partially inside, but blocking the door. I had to move this huge rug myself to get the front door closed. They did assemble my bed, and by this time (midnight) I was exhausted. I laid down, and the bed fell apart. I slept on the mattress on the floor. As I unpacked, I discovered many items damaged or destroyed - wedding presents (crystal bowls & goblets), family heirlooms (pottery circa 1920’s), media cabinets, desk tops, one-of-a-kind Austrian beer stein / music box, and assorted art works. I also discovered several boxes were missing. I estimated $ 3,000 - $ 4,000 in loss & damage. I filed a claim in February following requirements with photos of damaged items & replacement costs. Truth be told, some items – gifts, heirlooms – are irreplaceable, but I referenced costs of similar items. Weeks & months passed. I contacted the claims department several times inquiring about status. No response. Finally, in July, I received an email noting the claim was being closed due to the fact that I rejected their settlement offer. I never received a settlement offer & asked them to re-open claim & re-send offer. They offered me $ 54. I disputed this, noting that damage / loss was easily $ 3,000 - $ 4,000. Claims said I’d have to contact the moving company. The person I talked to was sympathetic, said he would “bump this up to management and they’ll be in contact.” Over the next few weeks, I called several times to check on status. Always the same response – “they’re checking into it.” At this point, I believe it is very doubtful that Cal State Movers will own up to the shoddy, unprofessional manner. I will NEVER use Cal State Movers again, and I would advise anyone considering using them to reconsider. I will probably not receive an apology or any compensation for my material loss or emotional stress. But I hope that my story will help someone else avoid this anguish and stressful experience. I guess I should take the $ 54 – it’ll buy some groceries.

10. K

    Kara H.

    Source: MoveAdvisor · Camp Pendleton, CA to Belle Chasse, LA

    28 Jun 20224+ bedroomPaid $10,000

    Shady

    This was, by far, the worst moving experience we've ever had. Being with the military, we move often, and we've had some experiences, I will definitely be reporting this company for their shady business practices and ensure they can't work with the military again. The movers themselves were great, very nice, packed things and loaded them effectively. My complaint is with what happened after. They left a full room of items behind and refused to come back out to pick up the rest. Then when I called repeatedly to figure out what was going on, I was given the run around and hung up on until I called and left a voicemail threatening police reports and lawyers. After that I finally get a call from the manager. I thought we were getting somewhere, but I can't even get an answer as to what address, out of like 3 or 4 associated with this company, I am to bring my items to to keep my household goods together. Instead of waiting for movers to come get the rest, we will be moving it ourselves to storage because they are "booked solid" and can't be bothered to finish the job. BUT I HAVE NO FREAKING CLUE WHERE I'M TAKING IT BECAUSE NO ONE WILL GIVE ME AN ADDRESS! To be clear, we've completely lost all faith and trust in them for moving our items across country, are resigned to using them as storage only because we have to be at our next duty station by next week at the latest, and are starting a new ticket with the military in order to have them(the military) move our items for us. I refuse to pay these people and trust them with this step. But we need an address for the military to send movers to....... This is a nightmare. Stay away from these people at all costs