Coffey Bros. Moving

Reviews

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1. S

   Susan B.

   Source: MoveAdvisor · Illinois City, IL to Washington, DC

   16 Sep 20262-bedroomPaid $5,550

   Really Impressed!

   I was especially impressed by how carefully the movers handled my kitchen boxes. Before the move, I was somewhat concerned about how my belongings would be treated, especially because kitchen items can include delicate and breakable things. However, the movers handled everything with a good level of care and attention. They seemed mindful of the condition of my belongings and avoided careless handling. It was very reassuring to see that they took the job seriously and treated my items respectfully throughout the move.

2. P

   Paul C.

   Source: MoveAdvisor · Indianapolis, IN to Socastee, SC

   7 Sep 20262-bedroomPaid $4,700

   Well Orgnaized!

   From the start I knew I would have trouble with having to move so many of my personal possessions, but fortunately everything was done right thanks to the efforts of the crew. All my things were sorted beforehand the boxes that were going to contain the ornaments and other fragile objects were kept separate from everything else and packed up. The management was attentive in answering any inquiries regarding the schedule.

3. L

   Lillian F.

   Source: MoveAdvisor · Indianapolis, IN to Washington, DC

   3 Sep 20262-bedroomPaid $5,550

   Smooth Process!

   Since there were several items that were kept in storage for quite some time already, special care has been taken by movers when moving everything out of the storage. All furniture was wrapped up beforehand, and boxes were stacked accordingly. The unloading part has also been performed with great care, which helped all items arrive safely.

4. D

   Daniel K.

   Source: MoveAdvisor · Chicago, IL

   9 Apr 20252-bedroomPaid $5,500

   Here’s How to Know if You Should Choose Coffey Bros

   Choose Coffey Bros if you want to pay 30% more than their estimate and have the distinct honor of wondering where your belongings—and your sanity—have gone. I consider my experience with Coffey Bros less a mover/customer relationship and more a twisted social experiment in patience, endurance, stress management, deceitful pricing practices, and Kafkaesque bureaucracy. If you want to give your moving company a complete and accurate inventory, pack everything yourself, and have the company still somehow manage to inflate the bill by more than 30% of what they quoted, then I come with good news— there’s a mover for you. Choose Coffey Bros if you’re into horror-movie level Claims Departments. In my experience, their Claims department is more of a myth than an actual department. They never answered phones, never responded to emails with any semblance of timeliness, and definitely never would agree to escalate a claim, no matter the severity. They seem to specialize in ignoring well-documented damage, even when you buy their insurance and diligently document the scope of their mistakes. So if denial seems like a customer service strategy that you’d prefer to find yourself on the receiving end of, then guess what— we just found your mover. Choose Coffey Bros if you enjoy ransom demands on your belongings. They held my items hostage and refused to unload from their truck until I paid for the entire move up front. This total amount included artificially-inflated and unsubstantiated charges for unloading time that they significantly overestimated—and then never reimbursed. Choose Coffey Bros if you’re interested in working with a moving company that sets the bar at merely showing up. Coffey Bros guarantees they show up— in my case, it was six hours after the arrival window, leaving me and my 8-month pregnant wife in a house with no furniture, waiting for hours without any proactive updates. The office had no idea where their own trucks were driving. Choose Coffey Bros if you like your complaints carbon-copied to 20+ other furious customers so you can bond over shared trauma. Overwhelmed by her workload, the claims manager CC’d me on a message to over 20 other customers filing claims. Reading those emails was like discovering a support group you never wanted to join. But I did learn that my horror story is just one chapter in a very long and devastating epic of incompetence, deception, and damage (both emotional and literal). So if you’re the type that may be interested in lighting your money on fire and pushing your possessions down a hill, you might be interested in choosing Coffey Bros. At least then you’ll know where the damage came from. PS – I did file a complaint with the Better Business Bureau, where Coffey Bros enjoys a one-star rating. For the damage to my floors, my walls, and my personal property, and for all that my family endured in our at-every-moment agonizing dealings with this company, they offered $300 for relief and my eternal vow of silence. This review may serve as evidence that I am (just a little) more expensive.