G A Lomer & Son

Reviews

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1. F

   Finola C.

   Source: RemovalReviews · Horsham, UK

   12 Jan 20244-bedroomPaid £1,056

   Smooth operation

   From the first phone call with Robyn to the completion of my move a professional service and no hassles. I was apprehensive and anxious having not moved for 17 years. The team on the day were reassuring and considerate. They put me at ease and got the job done. Thank you Chris Matt George TJ and one other whose name I didn’t get. Great guys. Thanks.

2. D

   Doug

   Source: RemovalReviews · Worthing, UK to Ipswich, UK

   15 Dec 2016Paid £1,343

   House move Sussex to Suffolk.

   From the initial visit, negotiating a price and the move itself everything went really smoothly. The staff were extremely friendly and concerned that we were happy with the process. They arrived on time and took great care of our furniture - both loading and unloading. Protective materials were laid on all carpets. On arrival they contacted us and were ready to unload as soon as we had possession. We did not feel rushed or pressured but they worked speedily and efficiently.

3. T

   Toni

   Source: RemovalReviews · Guildford, UK to Portsmouth, UK

   20 Jul 2019Paid £1,950

   Expensive and poor customer service.

   We had another mover booked for our home move, who pulled out a week before the move. They recommended G A Lomer and sons. The quote was a lot more expensive than we were expected (over 2k for a 3-bed semi and garden shed and office, we’d paid £1,200 previously to move in), but we were tight on time and no one else we’d been recommended had availability. We asked for a discount and got it just under 2k, but still pricy. It seemed worth it though as they looked like a high end company and said they would collect boxes after - no caveats mentioned but I’m sure it was buried in the small print. The move itself was good - big vans, three friendly chaps each day and the move went smoothly. When I emailed to ask about getting the boxes collected, they didn’t reply for over a week. We needed them collecting to get more furniture delivered. I chased again after a week and was told thet didn’t have another available to collect the boxes and this service wasn’t guaranteed, that if I left them outside I would be charged for them and I could always return them myself (nearly an hours drive away and I’d need a van!). I replied saying this wasn’t great service and that I needed the space and I’ve not yet had a reply. Nearly 2k paid and that doesn’t cover the cost of the already used boxes. In short, the guys doing the move are great but the team behind them are only interested in taking your money - after that, they don’t care!