GPS Moving

Reviews

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1. C

   Camille P.

   Source: MoveAdvisor · Chicago, IL to San Diego, CA

   14 Aug 20202-bedroomPaid $3,500

   Careful. organized, smooth long distance movers!

   I moved to San Diego from Chicago, IL and I struggled at first to find a professional and reputable company. I had received several quotes and just wasn’t comfortable with the lack of concern most of these companies had regarding the pandemic. Finally I hit the jackpot with GPS. Vanessa from was amazing and put my mind at ease with the many precautions they were taking to ensure their employees weren’t ill and to ensure they followed strict CDC guidelines. She quoted my move, at a great rate and we scheduled everything out. The crew who came out, Adrian, Tony and Abraham, were on time masked and gloves on and quickly packed my two bedroom home, using generous padding and wrapping so nothing would be damaged and put everything on the truck without issue. They were careful but fast and efficient. They stayed in communication with me throughout the move and delivered everything on time as quoted. Unpacking was quick and painless as all my items were unloaded to the rooms I requested and they even put my beds together. Everything made it in one piece. I would highly recommend GPS to anyone who needs an honest reputable company with reasonable rates to move them. Highly recommend this company.

2. J

   James B.

   Source: MoveAdvisor · Los Angeles, CA to Raleigh, NC

   24 Jul 20202-bedroomPaid $4,789

   Excellent company and highly recommend.

   My wife and I moved from Los Angeles to NC during the COVID pandemic. My initial move was set with another company, through a broker, and it was an absolute disaster. I called Tammy because I wanted to go directly through a moving company and it was VERY last minute—like the same week. Tammy and her team were absolutely fantastic. Moving cross-country is a completely terrible process, but she made it doable. Don't believe any other reviews that say terrible things. The reality is that moving itself is awful so many times that gets blamed on the company. Know what you want though. EXPECT TO PAY FOR EVERY LITTLE THING. IT HAS TO BE IN A BOX and it takes up space. Expect that your items MAY get transferred to another truck if you're going long distance. Ask about the route plan. Tammy was fantastic with helping with this, along with insurance. All in all, 100% recommend Tammy and the GPS Moving team. Not sketchy, great teams, excellent results.

3. K

   Krupal R.

   Source: MoveAdvisor · Torrance, CA to Plano, TX

   23 Jun 20201-bedroom

   Perfect Move.

   I had a great move during Covid-19 situation with the help of Tammy team out of state without any risks. the delivered all items perfect condition carefully including fragile items. Tammy explained all details perfectly with immediate response to all my queries. Delivery is on time and punctual. Thanks lot team for making my move successful and safe.

4. M

   Maria M.

   Source: MoveAdvisor · San Diego, CA to Miami Beach, FL

   20 Jun 20203-bedroomPaid $6,200

   Best cross country movers.

   I wanted to express my gratitude to GPS Moving and Storage. All the people that I spoke with Vanessa, Don, Veronica and Tammy. Were always so attentive to my calls and whenever I had questions they took the time to explain it to me. I have been in the works of preparing my move for about 6 months. I knew I wanted to hire GPS Moving to do my move to Florida when Avi the estimator came to my home. I preferred to have someone come to view all my items, I did not want any surprises. He came within the time provided and even with this pandemic, I was glad they were still open. I had a feeling I was in the right hands and that is a feeling you can not beat. My overrall Experience for moving couldn't have been any better. Thank you everyone.

5. J

   Jennifer D.

   Source: MoveAdvisor · Carlsbad, CA to Yakima, WA

   10 Jun 20202-bedroom

   Moving Made Easy.

   With covid19 making everything so uncertain, I was nervous about my upcoming move from Southern California to Washington state. Tammy my mpoint of contact person with GPS, instantly eased all worries and answered all my questions in a friendly yet polite manner. Explaining in detail what I could expect. A couple days before my move Alex, Angel and Alejandro or the triple A team as I call them. Arrived at my place to gather my belongings. They packed everything, with more care and detail then I would have. GPS has a 10 day delivery guarantee. Those Rockstars had my stuff delivered in 3 days. Promptly after arriving to my new home the triple A team unpacked my stuff putting everything in its correct spot. The stress and hassle of moving state’s away was greatly reduced thanks to the helpful, friendly and hardworking team at GPS. If you're in the market for a moving company I strongly recommends GPS. They are true to their word, accommodating and value their customers.

6. A

   Amy G.

   Source: MoveAdvisor · San Diego, CA to Glendale, AZ

   29 Mar 20201-bedroomPaid $2,500

   Satisfied customer !

   Gps moving recently moved me to AZ. The move went exceptionally very well. The day the crew arrived to my home , they packed all my items and took the time to do it which showed in many ways when delivery came. I could not have asked for a better service. I highly recommend GPS Moving.

7. K

   Katie K.

   Source: MoveAdvisor · San Diego, CA to Chandler, AZ

   19 Mar 20201-bedroomPaid $1,917

   Admin Opportunities, Movers were Great.

   PROS: Nice movers, great job wrapping furniture, quick delivery one state away CONS: Frustrating admin team, did not know delivery date until one day before (they partner with other companies) Overall, the movers were great and I had a nice experience during both the pickup and delivery. Drivers and delivery team were excellent, and they wrapped up all my furniture much better than moving companies I have used in the past- no scratches! My 2 floor lamps, however, were broken, and the admin team was very frustrating to work with.

8. M

   Ms B.

   Source: MoveAdvisor · Mira Loma, CA to Fort Worth, TX

   18 Sep 20202-bedroomPaid $11,000

   Do Not Use Gps! Find Another Co.

   GPS WILL TAKE YOUR MONEY $$ and not take responsibility for their errors!! GPS didn't book a large enough truck to pick up my belongings and wouldn't load my refrigerator. When they finally delivered my goods to Ft. Worth, from CA., they rushed to dump the last of my boxes which were flea infested, after being stored for 2 mos in their San Diego facility!! They also did not unbox and place my televisions. Lastly, they NEVER provided me a receipt of delivery, nor will contact me to rectify!! I have extensive experience working in transportation and this IS THE MOST HORRIBLE MOVING COMPANY I HAVE EVER DEALT WITH!! I suggest using United movers. I used them professionally and they were wonderful, but they also do home deliveries across the U.S.

9. J

   John B.

   Source: MoveAdvisor · San Diego, CA to Austin, TX

   26 Aug 20203-bedroomPaid $6,000

   Warning! Stay Away!!

   WARNING! STAY AWAY!!.. so when you read reviews you get that feeling like can that be real? We had it happened to us! This company is unprofessional and they will take advantage of your situation. Just so you guys know it is stated on your contract that it can TAKE upto 21 days read it before you commit anything because our delivery took that long! They send this truck driver that will push your buttons and makes uncomfortable comments and you have to keep your cool and he was very uncooperative and rude he even hung up the phone on us. People work at this place will make you stressed out and on top of that you will pay 6K after all. Read the answers they give to their customers reviews. Whatever they respond to this!! do not listen to them. It is our responsibility to inform the public. We also had our tv and bunch of things broken. Forget about all that insurance thing!!

10. A

    Aaron C.

    Source: MoveAdvisor · San Diego, CA to Dallas, TX

    28 May 20201-bedroomPaid $5,000

    Run Away!!

    If I could give this negative stars I would. Do NOT.. I repeat do NOT use this company. I am still dealing with them a month after my move without resolution. My items were completely destroyed & some missing. I paid for them to pack my items & move me from San Diego, CA to Dallas, TX.. my TV was only covered in a blanket and completely smashed. I had a computer desk that was completely destroy along with a mirror they failed to protect as they promised they would. They taped items in between cushions..this is NOT what I paid for. After speaking with Tammy Cruz about the problem & my first review, she basically bribed me to take down my review. Here I am.. with a release form to release them from negligence (which I am fine with doing).. however, they want to also include a non-disclosure agreement to prevent me from doing what I am doing now.. I will not give away my first amendment right! Avi (dispatcher) is extremely rude. Vanessa will be so friendly in the beginning and give you comfort on their services, but BEWARE.. this place is a complete SCAM!

    Response from GPS Moving

    Thank you for forwarding Mr. Cruz’s complaint to our attention. We appreciate his position and acknowledge that errors were made during his move. In response to Mr. Cruz’s inquiry, our manager made a sincere attempt to resolve his concerns promptly and fairly, however Mr. Cruz was unwilling to accept our requirement of confidentiality. Instead, Mr. Cruz chose to lash out with multiple negative internet reviews, posted on multiple websites, using various aliases. Mr. Cruz has gone so far as to access a private website, which also contained images of an employee’s family, and posting inaccurate and false information derived from that website. GPS Moving made a good faith effort to resolve Mr. Cruz’s complaint. Mr. Cruz responded by acting maliciously and in bad faith. Yes, a mistake was made, the result of human error and poor judgement, but the action was not malicious. GPS accepted responsibility and offered Mr. Cruz a generous compensation package, which was predicated upon one condition, confidentiality. Mr. Cruz declined our offer because of his firm belief in his first amendment rights, and instead embarked upon a scorched earth campaign, whose scale of viciousness and meanness of spirit far exceeds any injury we caused. Instead of compromise and negotiation, Mr. Cruz prefers to just bully. We also refuse to give up our rights. GPS Moving will not reward bullying behavior with good intent and good will. GPS Moving has an established claim process in place to assist customers with transit related claims. Mr. Cruz filed a claim and will be compensated fairly and in a manner consistent with federal law and the contract terms.