Household Logistics

Reviews

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1. M

   Matt L.

   Source: MoveAdvisor · Bradenton, FL to Hamilton City, CA

   29 Aug 20203-bedroomPaid $4,600

   Awesome!!

   These men were very helpful with what they did. They moved countless boxes and heavy items out of the second story building very quickly. They then moved everything up four flights of stairs very effortlessly, and did so in a very fast manner. Not to mention that a lot of the furniture they moved was very large and very heavy. I am extremely happy with how gentle they were with everything, as nothing was damaged, and everything was organized properly. They were very friendly and easy to talk to. This was my first time using a moving company and I was very happily surprised with the quickness and helpfulness of these men. I highly recommend these guys to anyone looking to move anytime soon! They had incredible measurement and placement skills. These three are the supermen of moving!

2. A

   Adam W.

   Source: MoveAdvisor

   20 Jan 20203-bedroomPaid $2,981

   Recent Relocation to California.

   I couldn't say enough good things about Household Logistics and their team. John and Shane were great from the beginning. Their work ethic and professionalism sets them apart from any other moving company. They packed everything with great care, took time to understand the scope of the move, and checked in often to make sure we were satisfied with how things were going. All in all we had a great experience with them and I would highly recommend this company to anyone looking to move across country. Ask for John or Shane when you call.

   Response from Household Logistics

   Mr. Warren, thank you for your feedback! We take pride over here at Household Logistics in making our customers happy and satisfied. We want you to know we wish you the very best in your new home!

3. S

   Samantha N.

   Source: MoveAdvisor · Portland, ME to Tampa, FL

   15 Jan 20202-bedroomPaid $2,870

   Awesome Moving Experience!

   This is the first big move I have ever had to do, and I was very nervous and didn't know much about the process. When I started speaking to Household Logistics, my mind was put to ease. They were very patient with all of my concerns regarding moving companies and answered all of the questions I had (which, trust me, were a lot). Customer service works 24hrs and so I even got my questions answered outside of business hours! They made this process amazingly stress free - my move from Maine to Florida went better than I could have imagined! I would highly recommend this company to anybody looking for a great mover!

   Response from Household Logistics

   Thank you Ms. Nix for the kind words. On behalf of Household Logistics, we hope you're getting settled in and appreciate your business. Best of luck on your new adventures! Read more at: https://www.mymovingreviews.com/movers/household-logistics-9675#118273.

4. N

   Nick L.

   Source: MoveAdvisor · Vallejo, CA to Florence, AL

   10 Jan 20202-bedroomPaid $3,541

   Great Move!

   At first I was very skeptical because of all the reviews and other customers bad experiences with moving companies. But as in life I took a chance with Household-Logistics because of how well prepared and the knowledge my representative had of the industry. I moved from Vallejo, CA to Florence Alabama 2 weeks ago. My move was delivered 24 hours before the expected delivery date which overall was great with the holidays and all. Pick up was a success! The movers were quick and careful with all of my furniture. We had communication at all times with the driver and the office whenever wanted an update of where my things were. When the guys showed up to deliver, they made sure to measure every entrance to the house, and all rooms so that nothing was damaged. I have moved before with other companies but never had one go the extra mile in being careful and mindful of customer property. Setting up and staging the home was very professional. After this experience, I am recommending all of my friends, family and of course my own move again with Household-Logistics. Thanks guys!

   Response from Household Logistics

   Thank you so much for the positive feedback Mr. Lucas! On behalf of the entire Household Logistics family, we hope you're getting settled in and genuinely appreciate your business. Best of luck and God bless!

5. C

   Chris S.

   Source: MoveAdvisor · Lafayette, LA to Strasburg, VA

   9 Jan 20203-bedroomPaid $5,671

   Amazing Experience!

   I just recently moved from Lafayette Louisiana to Strasburg Virginia with Household Logistics and had an amazing experience from start to finish. I was wary at first due to some of the negative reviews but my representative was open and honest throughout the process and due to the fact that moving can have a lot of variables and things can potentially not work out for everyone for my experience personally everything went very well! I had a pickup at my apartment complex that required Household Logistics proof of insurance in order to reserve my elevator for my move and they ensured that everything was set up for that to happen. The movers were very polite and did a great job wrapping all my furniture and upon delivery they even setup my bed frames and head boards in my kids rooms! I would highly recommend Household Logistics to anyone moving long distance. Thank you!

   Response from Household Logistics

   Mr. Stansbury, we at Household Logistics would like to thank you for your business and positive feedback. We hope that you and your family are your enjoying your new home in Strasburg. From our family to yours, best of luck in the new year and God bless!

6. C

   Cheryl S.

   Source: MoveAdvisor · Burleson, TX

   26 Mar 2020StudioPaid $1,500

   St Louis to Texas.

   Quote was half of what cost would have been but for the fact I only took half of what I originally stated. I was literally told I would have my furniture in 2-4 days because they can only drive 500 miles per day. 4 days without a call I phoned them (now with a third party) and was told 4-10 business days! I’m handicapped and was sleeping on someone’s couch! I received it 15 days after first picked up. I did receive everything in good condition. I thank American Movers for this. I am fine with people not speaking English but I think one of the two movers should be able to communicate clearly which was not the case picking up or delivering. One of the men acted mad that I expected him to set up my bed. It was part of the contract and again, he could see I am handicapped. Suggestion to all: no matter who you choose get firm quote for all of the truck space you need to pay for and do not expect your furniture quickly.

7. M

   Micheal O.

   Source: MoveAdvisor · Minneapolis, MN to Seattle, WA

   3 Jun 20211-bedroomPaid $4,000

   Worst experience ever

   I hired this company to move my things form MN to Seattle. The quote I was given were wrong. The driver showed up and all of a sudden the price doubled then tripled. Through out the entire process there were multiple hidden fees. When I called they disappeared and were just bouncing me from person to person. When my things finally arrived in Seattle my items were damaged significantly. My bed was broken, Lamps broken, cabinets broken etc. I put in a claim and still have not heard back after repeated calls. Easily 3-5k worth of damage and I can't even get an apology let alone getting some compensation back. I will continue to update this review. I do not ever fill reviews but this experience has been truly horrible and I do not want anyone to have to go through something similar.

8. K

   Kimberly D.

   Source: MoveAdvisor · Aliquippa, PA to Davenport, FL

   25 Dec 20201-bedroomPaid $2,412

   Lack of transparency and customer service

   Hired this fraudulent company Oct 2020 for a PA to FL move. They contract for pick up. Move your items into storage until they assign another contract mover to pick up and proceed with delivery. An estimated 3 days to a week turned into 3 weeks to receive our furniture. No single point of contact or dpt to track our items from start to finish. Extremely poor communication. Movers who picked up our furniture and delivered them both demanded more money. Be warned your quote means nothing! They provided the worst moving experience ever. Extremely poor handling of our items. Boxes were wet and in poor shape. Damaged plates and glasses to include one of our tv stands and computer desk. There is nothing positive to share about Household Logistics.. Avoid them or become a part of a high volume of customers who took a chance than regretted using them.

9. R

   Rachel T.

   Source: MoveAdvisor · Boston, MA to San Francisco, CA

   21 Sep 20201-bedroomPaid $3,500

   Have Not Received my Belongings After 5 Weeks.

   **I plan to update this review at a later time to reflect the customer service from beginning to end. For now, I am focused on receiving my belongings. ** I hired Household Logistics for a cross country move from Boston, MA to San Francisco, CA. My belongings were picked up by a contract moving company on Aug 17, 2020. It has been 5 weeks and I have no idea where all my stuff is. I've filed a DOT complaint. I am so worried and stressed. Please deliver my belongings asap.

10. M

    Monira I.

    Source: MoveAdvisor · Aurora, CO to Lomita, CA

    31 Aug 20204-bedroomPaid $9,200

    Changing price 2 days before the move.

    We Spoke with James and he gave us a quote for $9200 2 weeks ago and it supposed to be for full packaging and he told us that we just have to open the door and they will take care of everything for us we don't have to worry about anything. 2 days before the moving date Brandon call to go over inventory and he said that with his experience he need to add 20 boxes just to be on safe side and its better to be on high estimate changing the price to about $12000 and saying that no one will do my moving for the price quoted and James he is new and don't have experience as much as Brandon really? And he said they can do the move for the price quoted but they will not take everything and package everything . Vanessa the manager called me to find a solution and make the move going and suggested to keep the original quoted price and I have to deal with the extra 20 boxes for packaging and talk to the driver to pay him extra what a great solution from a manager that her staff gave a quote and they can not honor it . My advice for all who read this do not give any business to this company specially during this pandemic when people trying to save money and loosing their job as me I can not pay any extra money and I lost my job . Terrible experience and customer service ?.