Hunts International

Reviews

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1. A

   Angela H.

   Source: RemovalReviews

   1 Sep 20173-bedroomPaid £2,500

   Avoid Hunts International at All Costs….

   We hired Hunts as a local company to move us to Spain. We made it clear we did not want to use sub contractors and was coming to them as they were local and used their own vans. On the day we were moving, a non english speaking , European sub contractor was sent in a plain white van. Obviously we called to express our concerns as we were very clear on this point but was accused of being racist, on more than one occasion which I can only assume is a tactic to make you shut up and back down. Our fears of a subcontractor was confirmed and in the middle of the sea we were called to say we needed to pay €3000 fine to release the vehicle ( or the vehicle wouldn’t be reaching the destination). Even with 5.5 hours notice, Hunts International decided to tell us 5 mins before they closed for the weekend. As much as they pass the blame to the sub contractor, my agreement was with them. They came twice to my house to measure so they were responsible for booking the correct sized vehicle. The vehicle was overweight but I’m sure no one actually knows the weight of the contents of their house, this is a professionals job which HUNTS definitely are not. The BAR have confirmed that the fine was the drivers responsibility and that HUNTS should have measured the contents of the house accurately or informed me the vehicle was overweight and illegal before they left. After a lot of heartache we hire a local company to collect our belonging which was a battle in itself as our belonging were held to ransom. Luckily my partner is Spanish and could converse with the local police. At no point did Hunts allow the belonging to be released, this was the driver who was worried he was going to be arrested for theft. AVOID at all cost, don’t make a stressful time more stressful by using this company. I have waited to calm down before making this review however I would not feel comfortable if someone making a big move was put in this situation and made to pay because they had no other options. Using a company because they are local isn't always the best option and I wish I has gone with the recommendation I was given. http://www.matthewjamesremovals.com .