iLines International

Reviews

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1. D

   Daniel S.

   Source: MoveAdvisor · Miami Beach, FL to Madrid

   6 Oct 20251-bedroomPaid $5,000

   mudanza internacional miami/españa

   Quiero agradecer y recomendar ampliamente el servicio de iLines International por la gestión de mi mudanza internacional desde Miami hasta España, incluyendo tanto un contenedor con muebles como el envío de mi coche. Todo el que haya pasado por un proceso de este tipo sabe lo tedioso, largo y complejo que puede llegar a ser: trámites, aduanas, papeleo, gastos adicionales… Sin embargo, en mi caso la experiencia fue mucho más llevadera gracias al apoyo constante de Vinny. Desde el primer momento se mostró cercano, claro y siempre dispuesto a resolver cualquier duda. Desde el primer momento demostró una rapidez increíble para responder, incluso en horarios complicados, con una paciencia enorme para explicar cada detalle y el tiempo necesario para resolver todas mis dudas. Se notaba su dedicación en cada llamada o mensaje, siempre con total honestidad en los precios los costes reales y los posibles extras que podían surgir, algo que marca una gran diferencia respecto a otras empresas con las que contacté, donde la información era confusa o poco transparente. La comunicación fue excelente en todo momento: rápida, precisa y con un trato humano que genera confianza en un proceso tan delicado,incluso ya encontrandome en españa lograbamos la forma de comunicarnos. Quiero dejar claro que no tengo ningun tipo de relacion con esta compañia ni con ningun trabajador, la encontre de casualidad por google y estoy feliz de despues de contactar con numerosas siento que fue la decision mas acertada. Gracias a Vinny , sentí que mi mudanza estaba en buenas manos y todo salió según lo prometido. Sin duda, recomiendo a iLines International a cualquiera que necesite este tipo de servicio.

2. J

   James K.

   Source: MoveAdvisor · Orlando, FL

   26 Jul 20244-bedroomPaid $12,450

   Great service!

   I’d like to thank especially Rachel, Denise and Ily for all the attention they gave my shipment. With so many other customers they really made time to respond to all my questions! Everyone at iLines International were great from beginning till end. I definitely recommend them. A+ for price, communication and reliability with meeting my dates and times as promised. God bless you all!

3. N

   Nerissa A.

   Source: MoveAdvisor · Seattle, WA

   28 Jun 20242-bedroomPaid $4,285

   Great service and communication!

   Used them from Seattle to Philippines. Rick and Chris were very helpful. The movers loaded the container quickly and so perfectly. Driver was very polite. My container arrived and iLines Philippines did an amazing job. Even took all the packing materials with them so I didnt have to throw away myself. Very happy with the services and would surely use them again. - Nerissa

4. C

   Champions G.

   Source: MoveAdvisor · Seattle, WA to Cambridge, UK

   5 Jun 20244-bedroomPaid $9,425

   Recommend!

   Definitely recommend them!! Communication is excellent. Received updates and tracking which made it easy to keep track of our containers. Everyone at ilines has been extremely helpful with everything all around. Thank you everyone! Two thumbs up!

5. A

   Alisha P.

   Source: MoveAdvisor · New York, NY

   27 Jul 20234-bedroomPaid $9,210

   My experience

   To say the truth..I read some reviews after booking with them and got a little worried. But I also read bad reviews from every shipping company. Needless to say, these guys went above and beyond. They were outstanding with communication. Super impressed by Rachel and Denise for making sure I was well prepared with our families documentation. Such nice people, my experience was nothing like some of the bad reviews I’ve read and I’m actually very happy with the overall experience using ilines. I literally have no complaints about their services at all. I already referred someone and so far they are also very happy with their experience also. Thank you guys dearly for all your help!

6. N

   Nate M.

   Source: MoveAdvisor

   23 Jun 20233-bedroomPaid $6,300

   Great service and communication

   Shipped our belongings with them. Great service and communication throughout the entire process. Pretty straight forward with all charges involved, which we really appreciated as it was very important to my family and I because we were on a budget for our move. Their colleagues overseas really helped us also to make sure we had everything needed. We really had no idea what we were doing and everything that was involved with a moving overseas but hands down to them for making everything so great for my family. Wish you guys the best!

7. L

   Lahem M.

   Source: MoveAdvisor · Atlanta, GA

   28 Feb 20232-bedroomPaid £4,885

   I recommend

   I had a last minute move and received about 10 quotes from different companies. These guys were one of the more competitive. They scheduled and got everything out of my garage within a weeks notice. My things arrives and everything is the same as it we packed it. The only thing is that it took about 2 more weeks from the date they said but understand it was that the boat was delayed. Overall great experience working with them. I recommend.

8. C

   Cyrus

   Source: MoveAdvisor · Newark, NJ

   30 May 20182-bedroomPaid $2,461

   Nj- Kuwait.

   NJ - KUWAIT I shipped a 20' container to Kuwait and use iLines for my shipping. Like all people I searched around for prices to ship and iLines came in at the second lowest but not too much different. The reason I chose this company is because they explained to me the process very good and provided all information I needed at a very good price. The provide great customer service! I already receive my goods and everything went smooth! Great people work here, I really recommend! Thank you iLines I will continue to recommend you!

9. S

   Susan L.

   Source: MoveAdvisor · Opelousas, LA to Anchorage, AK

   25 Oct 20242-bedroomPaid $10,000

   Disreputable company

   Retained this company for a simple domestic move from US to Dominican Delayed due to 3 day Port strike 3 weeks later with signed Legal Contract , container is loaded heading to ship. Told it wa on its way. 10 days later, informed container never left Port. With an additional $2200 it could leave tomorrow Remember , Contract paid in full. Was told its on its way. Refused to pay, now container held for ransom. Vinny becomes threatening. If I don't pay extorted fees, not shipping? Even though I have DocuSigned Legal contract with company Now I must incur Legal costs. Chances of my container intact? 0% 10 grand in the hole. Run! Do not by any means use this disreputable company

10. R

    Robert B.

    Source: MoveAdvisor · Beacon, NY

    20 Jan 20223-bedroomPaid $10,000

    SCAM ARTISTS BEWARE

    Don’t use this shipping company-ILines International in Ft. Lauderdale, FL! THEY ARE SCAM ARTISTS! My Parents contracted with ILines in May of 2021 to ship a 40 ft. container from NY to Aruba. they emphasized that we needed our belongings picked up by August as they sold their house and had to leave by the end of August. They were told that they needed to make a down payment of $4105 to start the process, which they made on 5/3/21. they were given an initial pick up date of July 8, 2021. The date was changed several times with no guarantee and the communication was basically nonexistent. They paid the remainder of the fee of $6,527 on 7/13/21 as required by the initial pickup date. As it got closer to August and still had no shipping date They contracted with another shipper who guaranteed a shipment date in 6 weeks. They notified ILines on 9/1/21 that They were canceling Their contract with them because they were unable to provide them with a shipment date, and They were already out of Their house in a hotel. They told them that their belongings had to be stored because of their inability to provide us with the service they were contacted to do. They received an email. Stating the initial deposit was non refundable and that due to issues with the pandemic they could not guarantee when pickup would be. The email also stated that there were 44 cargo ships off the west coast unable to enter the port. They told them Their new shipper gave us a shipping date the end of September. They are waiting for the balance of $6,527 to be refunded to them and received an email on 11/9/21 that it should be refunded in 30-45 days. It is well past 45 days and they have sent several emails with no response. If the money isn’t received shortly they will have no alternative other than to obtain an attorney in Florida for help. This company is not even worth a 1 star rating! They have a contract that has a no refundable deposit statement in small lettering and there is no guarantee date for service! I would not recommend this company if it was the last shipping company in the US.