Mr Nice Guy Movers

Reviews

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1. K

   Kim J.

   Source: MoveAdvisor · Calgary, AB

   6 Jan 20263-bedroomPaid C$2,500

   Highly recommended.

   we called them at the last minute, and they had time to move are two-story home, everything went smooth. Mr. Nice Guy Movers seemed to be upfront with their prices that they have listed on line, which we don’t see with other companies. That is one of the reasons why we choose chose Mr. Nice Guy Movers. We highly recommend them, they were all great.

2. C

   Christine P.

   Source: MoveAdvisor · Calgary, AB

   22 Jan 20212-bedroomPaid C$640

   Move within Calgary

   We hired this company to move our daughter's items into her first home, it was January 14 and our cul de sac was uncleared from the big snowfall and had ruts and was very icy. Tony and Andreas were very professional, friendly, careful and efficient and didn't balk at anything that was big or heavy or awkward. We were so glad we used this company, it was such a relief and they were accommodating because it was only a few days ahead that we booked them when we learned that our son wasn't able to come from the next province to help his sister move because of COVID restrictions. We would definitely recommend this company and use them again. Thank you Mr. Nice Guy Movers

3. T

   Tommy

   Source: MoveAdvisor · Calgary, AB

   9 Nov 20173-bedroomPaid C$800

   Mr nice guy movers are Great.

   Great group of people from the online questions to the customer support follow up call , to the drivers themselves who showed my wife and I how hard working they are and dedicated to their job and over and above service all they way around . Would highly Recommend them time and time again.

4. M

   Mike

   Source: MoveAdvisor · Calgary, AB

   23 May 20172-bedroomPaid $735

   Mr Nice Guy Movers.

   A friend of mine had referred me to this company as she used them in the past and was very happy with them. There moving rates are very reasonable compared to other companies and they have their rates listed on their website.(no unexpected fees ect.) The movers were very fast and friendly. I even had some furniture I needed assembled and they had no problem helping me with it. They go above and beyond, I would definitely recommend them to anyone that needs movers.

5. R

   Richard J.

   Source: MoveAdvisor · Airdrie, AB to Calgary, AB

   10 Jul 20232-bedroomPaid C$2,000

   They won’t pay a court order

   This company damaged my tools and furniture. Then claimed I did it in a google review. I took them to court won a judgement and now they won’t pay. I would avoid this company at all cost. You can see a copy of my judgement on google review of this company

6. B

   Brittany P.

   Source: MoveAdvisor · Calgary, AB

   13 Feb 2023Partial movePaid C$250

   Company no showed and kept deposit

   Here are the facts of what happened with Mr.Nice guy movers.. I called the company to book was told the deposit was 150 and to text the details to a phone number. I did that and then was told deposit was 210 to book which I paid and was told I had a pick up time between 3 and 5. I called the next day and asked if there was anyway to have pick up at 4 due to schedule changes you told me no. I did not cancel or reschedule and was told I would recieved a call 30 minutes before pick up. I received a text message saying 30 minutes at approximately 245 on Feb 9. Things changed and I asked if there was anyway to delay until 4pm. Driver texted back and said no. I called the driver and explained my situation. I explained my situation of needing the fridge hoping from some compassion for the delay (45 minutes max) but was told it was not his problem but that it was mine and he had other deliveries. I asked if he could do another delivery and come back to mine he said no. Then he told me "I am going to call the office and tell them to refund you and that you cancelled". I replied no I am not cancelling I need this fridge I'll figure something out. He then told me that he couldn't do it because he would like to end his day and get home from work. He told me I needed to call the office. I replied stating I would call the office but I was not cancelling. I immediately called the office after getting off the phone and left my home to meet him at the pick up location and messaged the home owner to make arrangements as your company could not accommodate a delay. No one answered the phone at the office, I called over and over and left voice messages noting the urgency. I texted the number that had been contacting me as well and no one texted back. I arranged for a family member to leave a commitment early so we could make it for the move. I arrived and had access to the home ontime and the driver never showed up. I continued to call the office and the driver several times over the next hour with no answer and no return call or text. I even messaged on Facebook with no answer. I did not cancel my appointment and the mover never showed up. I then went to the office and there was a worker there who had recieved my voicemails and messages but did not return them. (I was being ignored) I asked for a refund he told me he cannot help me as it's non refundable. I explained that I put a deposit down for a service that I did not receive. I have asked to return my calls several times but I only get a text back and have been completely ignored since Friday. I showed up on time after receiving notice from the driver and waited fulfilling my portion of the contract however Mr.nice guy mover company did not show up and did not fulfill their portion of the contract. The website states if you choose to cancel the move date the deposit would be non refundable. I did not choose to cancel I was there at the home waiting and no mover showed up. I only had the option to deposit by etransfer as they wouldn't accept credit and therefore they are able to steal money without the customer being able to get it back when they don't show up. Do not book with this company. My messages and calls continue to go unanswered.