Touch of Class Movers

Reviews

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1. L

   Lauren N.

   Source: MoveAdvisor · Dallas, TX to Phoenix, AZ

   18 Apr 20222-bedroomPaid $3,694

   The most professional moving company

   Highly recommended! I have moved many times over the past 10 years. I recently moved to NV from TX and had the best experience ever. from the moment I booked with them right up to the time my stuff arrived safely at my new home it was an absolute pleasure. Thank you Touch of Class Movers.

2. K

   Karen R.

   Source: MoveAdvisor · Oakland, CA to Keizer, OR

   23 May 20202-bedroomPaid $2,000

   Moving duringCovid19.

   I bought a house in Oregon and timing was during the covid19 virus. I didn’t know if I could find a moving company. Touch of class movers was terrific. Picked up all my stuff and drove it to Oregon. Suzie was very helpful and I felt comfortable with her to call her anytime. Tony was also very helpful and I will appreciate the phone call I had with him. Great company.

3. H

   Hmm S.

   Source: MoveAdvisor · Las Vegas, NV

   12 Mar 20262-bedroomPaid $550

   Embarrassing

   So where do I start? I'm going to remain anonymous as obviously they know where I live and I dont know how much I really trust the company. A few weekends ago I hired them to move and it was horrible they showed up an hour late, and unprepared. It was so bad that another company showed up before they could to help me. But the worst part was that the owner himself got into an altercation with the other company and is wasn't just verbal , it got really nasty and physical. I would never in my life recommend them or rehire them stay away !!! I really regret even posting this as I know they they will be able to tell who I am.

4. J

   Jean A.

   Source: MoveAdvisor · Florence, AZ to Roswell, NM

   17 Mar 20224-bedroomPaid $11,000

   Charged too much

   Terrible, terrible. Do not use. Moved from AZ to NM, approximately 540mi. Paid over 11,000 6,000 above quote They ripped an elderly couple, us! Complained to BBB and heard nothing back

5. D

   David S.

   Source: MoveAdvisor · Sahuarita, AZ

   26 Nov 20214+ bedroomPaid $18,000

   Terrible experience

   If I could give a 0 I would. Sustained over $400 in damages, as well as missing boxes, some of them with irreplaceable family heirlooms. It’s been 6 months since our move and I have been trying to contact someone-anyone at the company, but no response. Never ever ever go with this company

6. M

   Michelle F.

   Source: MoveAdvisor · Henderson, NV to Alturas, CA

   24 Oct 20192-bedroomPaid $10,158

   SCAMMERS! Worst experience ever, bad company.

   I called United World Wide Movers and they claimed they had their own trucks but sent Touch of Class to do the moving. We were quoted $2250 and charged a deposit, to move a 2 bedroom house and they were supposed to do it by weight but then changed it to cubic feet. and said that the charges would be $14,557 but with a discount it would be $10,158. We were already on the road and had my mother do it and she felt threatened to do it because they said they would keep the deposit. They guaranteed delivery but were almost 2 days late and then tried to charge us more money on delivery and when we wouldn't pay they broke and threw our stuff in the front yard. They intimidated an elderly woman and disabled person and violated our rights in California. We only moved 1 state away from Nv to Ca, they are predators and thieves, scamming anyone they can and trying to force people into contracts through intimidation and threats. They picked our stuff up on the 11th and said they don't work Sunday so they would deliver on Monday but then came back with Wednesday and then showed up at 7 pm in the dark to throw our stuff off the truck with no regard breaking our antiques, flat screen tvs and a bunch of mores stuff all broken. They have no regard to your stuff, situation, or money. They are greedy scammers that will screw you any way they can. Please do no use them and turn them away if you see them, do not let this stuff happen to you or anyone else. Biggest SCAMMERS EVER DO NOT USE EVER.

7. B

   Bin A.

   Source: MoveAdvisor · Tucson, AZ to Sacramento, CA

   6 Sep 20193-bedroomPaid $3,118

   Crooks.

   Be warned. They will try to rip you off. They were supposed to do move on Aug 31. They never showed. Then sept 1 8:00am-11:00am. They didn’t show. Finally showed up Sunday 1:30. They reviewed my stuff with inventory. They told me that I had more boxes than the 40 I paid for. I asked them to revise the amount. We had a contract for $3118 for the move. The revised amount was for $13,000!! I told him no. I just told him to take only the furniture and leave everything else including all the boxes. I said I would rent a uhaul and load it myself and drive it myself to Cali. He said it wasn’t worth the drive from AZ to Cali for only $3100. He said he would do it for $6000 more in cash. I told him he knew the amount and the inventory before showing up. Simply take only the furniture. He said my furniture was nice and I had to pay the higher amount cause I had nice furniture. He said the original price was a quote for [EDIT] ikea furniture. I told him no one asked me if I have nice furniture or [EDIT] furniture. He said it was Sunday afternoon on Labor Day weekend. If I didn’t pay him then no one would do the move. I paid them a deposit of $1321.99!! I want my money back! They refused the move! Cause they were holding me hostage for more $$. Don’t give them a penny! They will steal it!

8. D

   Donna C.

   Source: MoveAdvisor · Marana, AZ to San Jacinto, CA

   17 Sep 20183-bedroomPaid $3,100

   Move from Arizona to California.

   I didn’t call touch of class they called me and said that the company I called them to do the move. I was told by Suzie that they would be out on August 30th bereeen 12 noon and 4 pm. I called they at 3 and was told that it they weren’t here by 4 to call back. Then the driver calls and said that they would be there at 6:30. I was suppose to have free 60 day free storage which Suzie knew about. Then I get on the 15th and told me that the stuff has to be moved because I put the date as the 14th and I told her that her driver kept rushing to put a date. On the 17th she email me that my stuff was out for delivery so had to rush and get a storage place. Then the driver called said they would be there in a hour and still had to go to the bank and post office for money order, which is another thing lied about she said that they took credit cards and debit cards. Please do not use this company for any moving. Suzie was nice and friendly at first. It is all about the money. BIG SCAM COMPAY.

9. R

   Rami

   Source: MoveAdvisor · Chicago, IL to Redlands, CA

   7 Jun 20182-bedroomPaid $2,200

   Touch of Class Movers Scam.

   This company is the biggest scam artists in the business. I worked with Sandy and Natalie, and they charmed me from the start telling me my move from Chicago, IL to Los Angeles, CA would be flawless. They gave me a good estimate, and told me my stuff would be there within 5-10 business days from the time of my delivery date. On the day of the move, another company came to pick up my stuff, and estimated I had more stuff then what my estimate said and charged me more which I had anticipated. Then the guy tells me the that the amount of gratuity is usually 10-15%. Follow up 8 business days, and Touch of Class Movers tell me that I should wait the 2 more days. I call the second company that actually picked up our stuff, and they tell me our stuff is still in a warehouse in Chicago, and will not leave for another week! My wife and I have been sleeping on an air mattress with no furniture, and my infant's stuff had to all be bought as I could not wait any longer for his things. I called Touch of Class, and tried to get my money back and tell them that I will have another company move my stuff. This company is a scam so please please if you have any other company use them instead! DO NOT GET SCAMMED BY TOUCH OF CLASS MOVERS as I did!

10. A

    Alex

    Source: MoveAdvisor · Plainfield, IL to Fresno, CA

    27 Mar 20184-bedroomPaid $12,000

    Plainfield, IL to Fresno,CA.

    The only reason they get 1 star is because I had to, in order to enter this review. Touch of Class Movers is the worst compnay ever DO NOT USE THEM WARNING!! I did not do my homework and sent the quotes I received to my corporate office who then chose based on price not service. It went from $6,900 to almost $10,000. After all was loaded on the truck, I was told it was going to be and add $1900 packing supplies. I am now in CA and they are charging $1840 on delivery, which includes a $840 moving fee and $1,000 redelivery fee and possible storage fees. Suzie is no use she says it needs to be handled by dispatch. Please do not do business with this company!! They are a scam!!