Vanity Van Lines

Reviews

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1. A

   Angela W.

   Source: MoveAdvisor · Walnut Hill, IL to Barton, MD

   31 Mar 20231-bedroomPaid $2,800

   Good Team work

   They far exceeded my expectations both for service and for price. They were on-time and ready to go! Both were friendly and courteous and performed the move quickly. They made the experience quick and painless!

2. F

   Francisco H.

   Source: MoveAdvisor · Ranchita, CA to Uniondale, NY

   29 Mar 20233-bedroomPaid $6,800

   highly recommend this moving company to all

   They moved me beautifully! For the first time in my life I was moved without any damages. I really didn’t expect that! They were punctual, efficient, caring and hardworking. They used the stairs instead of the lift, and they did not damage any of the furniture. The floors were unharmed and so were the walls. They moved me very nicely! Their rate is also very low and very reasonable. It did not change in the end!

3. S

   Sidaty M.

   Source: MoveAdvisor · Quincy, KY to Gas City, IN

   27 Mar 20232-bedroomPaid $4,600

   They were punctual and got the job

   They were punctual and got the job done in three Vanity Van Lines a one-bedroom apartment to a granny flat in less than three hours, even with a detour to the warehouse. They were fantastic and made a great team!

4. K

   Kurtis K.

   Source: MoveAdvisor · Walker, IA to Ballico, CA

   21 Mar 2023Commercial movePaid $6,400

   Would definitely recommend them

   Moving was able to accommodate and gave me a good price. They efficiently packed everything and unpacked it in new house they were also able to move our chicken tractor which was a big plus. Thanks to All Staff.

5. M

   Maria J.

   Source: MoveAdvisor · Sackets Harbor, NY to Valley Falls, NY

   16 Apr 20233-bedroomPaid $2,155

   Great People!

   The manager helped us with our moving reservation, was very courteous and professional and gave us the confidence to choose them over a few other reputable moving companies in our area. The team arrived at our front door on time with all the necessary materials as promised; they covered our furniture and protected our fragile items

6. D

   Donna L.

   Source: MoveAdvisor · Earlville, IA to Keystone, SD

   12 Apr 20233-bedroomPaid $6,745

   Very easy Moving

   Stuff was moved into proper locations at the new place, simplifying unpacking. Final bill was thoroughly explained, never felt a pressure to do anything apart from requested service. Very easy to talk to and all in all whole experience felt helpful and personal rather than them just doing their job.

7. M

   Maria R.

   Source: MoveAdvisor · Walburg, TX to Ballinger, TX

   28 Mar 20233-bedroomPaid $1,900

   Good Job

   Vanity Van Lines is a great moving company. The movers were extremely competent and efficient. I will definitely use this company for my next move and highly recommend them for anyone looking for movers!

8. Y

   Yu F.

   Source: MoveAdvisor · Wilmington, NC

   7 Aug 20251-bedroomPaid $7,200

   Watch out for this company

   Josh was who i talked to. Quoted me $2900, which i had mention for 800 cu ft and he agreed. 2 day before the move, QA called to confirm what i have which he quoted $6701 for 941 cu ft because josh didn’t put me as 800 cu ft, but 567 which later i called josh about, but he denied ever have that conversation. QA finally drop the price down to $4860s for 767 cu ft of items which i measure and gave him the numbers and between the conversation i was threaten by them that they would cancel my move if i don't sign which they had my $1000 deposit which they claimed non-refundable. I was told they can drop the price further if my stuff decrease between now and moving date (2days after). I threw away my 3 seater sofa. Sold my 7 piece room set which “includes king size bed frame, head board, 2 night stand dresser, 1 tall dresser, 1 large wide dresser with mirror, and 1 bed bench” and measure the night before the move and knock my stuff down to 600 cu ft. On the moving day. The mover came in, i told them i took a-lot of large size item off for a price change. They say they won’t change the price, but instead they quoted me $7200 for the move. They refuse to count or measure my item. I tried calling vanity van line, but they wont pick up, until i finally sign with the mover then vanity van line finally pick up. The $7200 they charged ($600 which was the packing material which was prepaid, but apparently they charge differently and added the extra $600). They also changed the contract of 15 step stairs to 7 step stairs. Yes for every 7 step $75 extra. Vanity van line assure me that they are going to make the mover do the item measurement once they get to the storage instead of measurement by how they load the truck. A few days later i called vanity van line about this situation. They didn’t know what i was talking about and there was no note mentioning of this situation until i explain it to them. So they didn’t do anything after they assure me of what they going to do. They told me to email them of my complaint. I emailed them my complaint and called them several time. Each time in the call they kept saying they are working on it but no result after a week. And my email, they denied my claims and never mention they are going to make the mover measure my stuff. They did nothing at all until i file complaints with the BBB. After i file with the BBB and i called them, they were rude, saying we are not going to talk to you since you file with BBB and there nothing to talk about. The result for this company is i was baited $2900, put in a non-refundable deposits of $1000. Threaten by QA between my move of cancelling my move with my non-refundable deposit of $1000 for the price of 4800 and have to add another $1200 in deposit of non-refundable deposit. Total $2200 deposit. On final pick up day, they change the price again to $7200. If i don't go with it, i would lose that $2200 deposit. My stuff not being moved and loses $2200. They put you in a situation where either you accept their price term or not being able to move and loses $2200. A completely bait and switch scam. Please watch out for this company.

9. C

   Carol E.

   Source: MoveAdvisor · Hellertown, PA to Fenton, MI

   19 Feb 20251-bedroomPaid $100,000

   Underwelmed- will not use again

   The owner is very nice. The price quote he gave me was competitive. FELIPE who was supposed to update shipping info has QUOTED ME MORE MONEY AFTER I REMOVED ITEMS. KEEP CHANGING PRICING SO IT WAS MUCH HIGHER. CHANGE AND RECHANGED ITEMS. He was not on a recorded line like the company claims he should be AND he didn't lisyen to anything I was trying to tell him. I WOULD BELIEVE HE DOESN'T LISTEN TO WOMEN WELL.

10. K

    Kristin G.

    Source: MoveAdvisor · Fort Lauderdale, FL

    15 Aug 20241-bedroomPaid $7,000

    BEWARE OF THIS COMPANY!!

    As a previous sales representative for Vanity Van Lines, please be advised that the owner still owes me $7000 in unpaid commissions. The owner continues to ignore all requests from both myself and my attorney for a year now with continued promises to pay me in full. If the company can not afford to pay it's sales representatives, please DO NOT TRUST this company with your treasured belongings!