We-Pack Moving

Reviews

Dated rows only. Movers cannot pay to add, alter, or remove a review here. Licensed rows carry a small source label. Reader reviews are read by a person before they go live. How we handle reviews.

1. A

   Ashley G.

   Source: MoveAdvisor · Schenectady, NY to Boca Raton, FL

   14 Feb 20182-bedroomPaid $4,500

   Great Experience.

   My husband and I were so impressed by the quality of the work made by this company. Everything was perfect. From easy booking, to the genuine thoughtfulness of the employees. My husband knows better than anyone that anything that implements change in my life stresses me out to the maximum extent. Consequently, I was expecting this move to be difficult and an absolute strain. I was taken aback by the surprise I felt when I realized my stuff and all my belongings were actually in good hands. This company has done more for me than just move my belongings from one place to another. It has restored my faith in people. I now know that I really can trust this company.

2. J

   Jessica

   Source: MoveAdvisor

   18 Jul 2016Paid $3,750

   We-Pack Moving, Awesome Company!

   They don't cut corners, they exceed all expectations. No exaggeration, they gave an up front, honest estimate of the total cost. They arrived precisely when they said they would. I didn't expect the move to be perfect, but IT WAS! I know one thing for sure, if I ever move again (and I hope I don't!), I'll absolutely be calling WePack Moving. Thank you thank you thank you so much to everyone at that company. What an awesome experience.

3. S

   Serghei I.

   Source: MoveAdvisor · Parker, CO

   31 Jul 20193-bedroomPaid $2,029

   Careless Broker - http://wepackmoving.com/.

   Avoid We-Pack Moving company at all cost. They took my money for the moving services that never materialized for over seven weeks, would not help me deal with their carrier, and would not refund my money of over $2000. Filing my complaints with FTC, BBB, FMCSA, AMSA, the State Attorney General, and will probably see them in Court.

4. P

   Phil H.

   Source: MoveAdvisor · Mobile, AL to Niantic, CT

   14 Feb 20192-bedroomPaid $6,000

   SURPRISE!! Another dishonest moving broker.

   This is one of many corporations registered in Florida by David Hines. He changes addresses and names frequently to avoid prosecution. Listed address is 125 NE 32ND ST MIAMI, FL 33127. Although he may have changed names /addresses again. This is a shady, dishonest industry where people are in constant danger of getting prosecuted by the federal government. Lesson learned. Also, do some searching on the Florida corporation website. You'll find that "We-Pack Moving" is a fictitious name. The actual company name is "Unified Relocation Solutions". Although this will probably change again within a year or two. Scum of the earth.. Also, beware.. Most or all of the glowing, 5 star reviews you will see about this or other moving companies/brokers is obviously fake. NOBODY has a joyous, problem-free move. Don't believe it. It's garbage.

5. E

   Efrain S.

   Source: MoveAdvisor · Albany, NY

   11 Dec 20182-bedroomPaid $5,000

   I loose furniture and my money.

   I moved a year ago from Miami,FL, to Albany,NY after paying the double of the price and my furniture broken.Nobody answer my questions and just silence from We- Pack and Rolls Trans Group.Unprofessional and dishonesty. Shame on you.

6. S

   Sathish R.

   Source: MoveAdvisor · Elkridge, MD to Saint Louis, MO

   19 Nov 2018StudioPaid $1,880

   Cheaters.

   Please don’t go for it, this is a cheating company, they are just like a brokers, they will simply charge from you and they will match a third party to move your stuffs and they will be disappeared. Finally you have to keep on calling to the third party. Then the third parties will never deliver your items.

7. L

   Latoya

   Source: MoveAdvisor · Aurora, CO to McKinney, TX

   21 Aug 20183-bedroomPaid $9,500

   The Worst.

   Over promises, under delivers. DO. NOT. USE. THIS. COMPANY. We were told that there would be no issue getting our items to us by August 7th, if we had them come on August 7th. It is now August 18th and our times just showed up. Once they pass you off to another company, the new company does not honor anything that was originally agreed upon. We paid a deposit of about $2300, based on the info we were provided (a quote of $6800). Once the movers showed up, the Quote went up to about $9600. We could not back out, or they would keep the deposit. They subcontract a terrible company out of Colorado, which made everything worse. We have missing items, the packing was not sufficient, with multiple broken items. Seriously, stay away from this company.

8. R

   R T.

   Source: MoveAdvisor · Grayslake, IL to Nashville, TN

   3 Aug 20183-bedroomPaid $5,400

   Recent Move using We Pack/.

   From the start they promise much but deliver little . We Pack sales people lure you in with low estimates then get there hundreds of dollars up front. Then they turn you over to operations who set up a moving company. they then tell you that they can make no quarantees of meeting the verbal promises of their expert (scam) sales specialist but they already have their cut of the money. Real surprise comes when movers finally come. Initial binding estimate cost by We Pack sales is not slightly off but off by 110 percent. Yes = more than double. They stick in a low volume on the intial estimate but movers show that the volume of load is more than double and cost is more than double. At this point the We Pack sales and operations people go into hiding. They know your phone number and refuse to answer or reply on the many calls that I made over several days. To ANYONE THINKING OF USING WE-PACK --- DO NOT OR YOU WILL REGRET IT AS I DO NOW. THEY ARE TOTAL SCAM ARTISTS, I only wish I had seen this web site and the reviews before they lured me in to their SCAM. (Aug 2018) Wish I could give them and their slick talking scam sales people a lower rating than one star.

9. R

   Ricardo B.

   Source: MoveAdvisor · Columbus, IN to Miami, FL

   1 Aug 20183-bedroomPaid $5,000

   Wepack/unique van lines.

   I hired WePack who outsourced the move to UniqueVanLines for my move from Indy to Miami. The only good thing about this was the initial phone call with the salesguy Arthur. He assured me over the phone that all my stuff was 100% insured and that any broken, missing, dented, scratched or damaged in anyway item will be paid for or replaced. Movers came in and packed everything into boxes. They did a terrible job of making sure things were securely packed. I did noted that out but they told they were the experts and to relax. At that point I didn’t have a choice so I let it go. When we got to Miami, scheduling the delivery of things was another mess. Initially they said they will deliver as soon as I call them, but when I finally called them to deliver they gave me a 14 day window. I guess we were supposed to spend money on a hotel or sleep on the floor till they decide to show up. Initially the driver showed up 2 days before the move in date. Of course they didn’t let them unload cause our lease hadn’t even started yet. Additionally, the building I moved into needs to be notified 24 hrs in advance before a move so you can imagine how hard this was with these people. Luckily it only took them a few days but I believe that's because I had to call then 3 times a day to try to get them to deliver the things. The people I talked to over the phone (I think her name was Maria) weren’t very nice either So they finally deliver the stuff. While delivering they scratched the newly painted walls (see pics). They did a terrible job building the furniture (see pics) they broke some stuff while moving (See pics) and then left. I started unpacking boxes and found a bunch of stuff broken (see all pics) including a $1,000 Gibson Les Paul guitar and an Acoustic guitar which was completely smashed (See pics). A few glasses were broken, some expensive paintings were scratched, the couch was scratched, coffee table was set on its corners and all 4 corners were scratched/dented, the TV speakers were broken off the base, some lamps were also destroyed and the list goes on (see all pics). I filed the claim form with all the damages which added up to almost $10k. They have finally replied 3 month later (only because I started emailing them daily for a reply) and they are offering me $181 for all damages. They didn’t even say sorry for the trouble, instead they are blaming me for not reading the fine print on the supposedly 100% insured claim. Lastly, they offered 1 month of free storage between the pick up and the drop off . That was also a lie. Its only free if you get you stuff out before the first month. If you go over a month they charge you that first month. I guess if you want to save a few dollars but go over all this trouble go for this guys.

10. M

    Michael H.

    Source: MoveAdvisor · Buffalo, NY to Richlands, NC

    27 Apr 20181-bedroomPaid $1,900

    Another moving nightmare.

    Though since I had a good experience with the original reservation phone call, everything would work out. Well its only the beginning, but when the movers arrived, (one didn't even speak english, I don't have a problem with immigrants, but if you are going to work with people SPEAK ENGLISH!!) The move ended up costing me $500 extra dollars. I did not have alot of furniture. Then was charged $150 for one wardrobe box and ten rolls of tape. Tape mostly used top secure items in the trruck.