4 Friends Moving

Reviews

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1. M

   Mary G.

   Source: MoveAdvisor · Winter Park, FL to Altamonte Springs, FL

   14 Jan 2018StudioPaid $3,000

   4 Friends Moving -Orlando.

   We hired this group to handle my daughter's move out of an apartment and then contracted with them to hold her stuff in storage until we could figure out where she would be moving. The move out was pretty uneventful although they were much later than they had promised, but we trusted them..or so we thought. For seven months we paid for what we were promised was storage. When I called to inquire about moving her stuff to NY, it took at least three phone calls for anyone to even give me an answer. When I was put on the phone with "David", I was quoted an enormous rate. I asked him to send me a contract outlining what the move and fees would entail. At that point he became irate. He started screaming at me and said, "that's the fee and you pay it or you don't get your stuff". I then started inquiring about other possible moving companies only to find out that even the highest bid was still thousands of dollars less than what David quoted! Mind you, she only was moving one bedroom and a table and chairs! When I called back to ask about making arrangements to have another company pick up the stuff to move it, David cussed at me and hung up. I then called back and he screamed at me saying that he would make sure we never saw any of our stuff again if I called back! This went on and on over a few weeks. He hung up on me, my husband and his assistant. At this point we thought we may never see my daughter's belongings again. Finally David told us we had to pay his "team" to unload the storage unit and it would be $500. I enquired what that was for and asked for it in writing to which he once again replied that we would never see her stuff if we didn't send a cashiers check to his address. My husband then called the office back and spoke to a Chloe who quoted a $300 fee for the same service. No one would ever email us ANYTHING in writing. We made arrangements for the other moving company to pick up her stuff and when I called to confirm, we we spurred to find out from our "friend" David that we could only get it in specified days as they only "unloaded" at the "warehouse" on certain days. So, we had to rearrange with the other company to accommodate Four (not your) Friends. Fast forward, we hired a man to go supervise the move as we were feeling VERY unsure about the move as we had now figured out how SHADY everyone at Four (not your) Friends moving was. I called the day before to confirm the date and time and was promised 9-11. David in his not so friendly way re-quoted 10:30 (just to be a pain I am sure). I told him that he had promised 9-11 and the moving company would be there at that time. He put me on hold for 10 minutes and then agreed. Mind you, we still had nothing in writing as they would never give it to us..and we had sent a cashiers check to have his "staff" unload my daughter's storage. The morning came and the moving company and our representative showed up at 9 am and no one was at the storage place. our representative called the office only to be , once again, greeted by the "lovely" David and told that it wouldn't be until 10:30 and lied to them saying that's what he had promised me. By chance the storage "staff"..ONE MAN showed up and unlocked the trailer that my daughter's belongings were in, and the new moving company moved everything out. WE PAID $300 to have this old man open a lock!! And the storage facility that we had been paying $125 per month for was a random beaten down trailer in the middle of the lot. We have not seen the condition of any of her stuff as it has not arrived in NY yet, so this nightmare could continue. Whatever you do..DO NOT HIRE THIS COMPANY FOR ANYTHING!! They are SO VERY SHADY. David should not be working in any position that he has to deal with people in any shape or form! to be continued..

2. E

   Esther S.

   Source: MoveAdvisor

   6 Dec 20173-bedroomPaid $980

   Stay away of 4 friends moving of Orlando.

   They moved us on Nov 29 worst moving company everthing was broken or damaged beds broke chipped items. I have always moved myself and never had any items damaged they managed to damage everything please stay away of this company There are so many things damaged I can put photos of all of them.

3. B

   Ben W.

   Source: MoveAdvisor · Cocoa Beach, FL

   24 Jul 20172-bedroomPaid $1,500

   4 friends moving Cocoa Beach Beware!

   Beware!! Bad Company!! 4 Friends Moving of Melbourne treated us horribly. We had the moving company come out and move our home’s furniture. In the process, one of the movers dropped a new nightstand off the top of a second floor exterior flight of stairs carelessly and destroyed it. We called their office to inform them of what happened. They said they would email a claim form but we had to pay the bill in full that day. I had already went online and pulled off what the new nightstand from Haverty’s would cost. We told them it cost 450.00 We agreed against our better judgment to follow this process and pay them. The next day we submitted the claim with all of the pictures, description in detail of what happened and an invoice for the replacement nightstand. After a couple weeks had past, we started to call to inquire about when we would receive a check. This started the endless “we will call you back” messages. After 4 weeks had past and endless messages, I finally had enough. I called and asked to speak with the owner of the location. This place is so shady. Finally, an office manager told the most they would pay is $50.00 and that would take 90 days to process. I cannot even make this up. Know body will give you their names, and they refused to give me the owner’s name. When I stated I would write a review on how we are being treated a man got on the phone “claiming to be the owner” and told me “I need to back it down”. He began cursing at me with every name in the book and threatened to kick my A** if I did. WOW!! Now all we wanted was an answer on compensation for their mistake that they told us they would pay in full. Instead, we got an endless run around followed by being cursed out and threatened. We will never see a dime from them. Please beware, as there are much better company’s than this to use. These are bad people.