All American Moving

Reviews

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1. J

   Justin S.

   Source: MoveAdvisor · Dacula, GA to Franklin, NH

   8 Jul 20222-bedroomPaid $5,415

   Fast Movers

   The crew did a very good job with our move. Thank you very much. I would recommend All American Moving for anyone to use. Excellent service.

2. R

   Ramon Y.

   Source: MoveAdvisor · Dover, DE to Gilroy, CA

   5 Jul 20222-bedroomPaid $3,996

   Good Job

   FAST. PROFESSIONAL. EFFICIENT. GREAT VALUE. A DELIGHT TO WORK WITH.HIGHLY RECOMMENDED TO EVERYONE!!!!!

3. C

   Cecil L.

   Source: MoveAdvisor · Nashua, NH to Fort Lauderdale, FL

   1 Jul 20222-bedroomPaid $4,920

   Use them again

   It was a friendly, efficient, reasonably priced, and stress-free experience. Excellent service would recommend and use these people again.

4. J

   Jefferey C.

   Source: MoveAdvisor · Flagstaff, AZ to Arlington Heights, IL

   28 Jun 20222-bedroomPaid $4,230

   Highly recommend!!!!!

   Jeffery and his crew did a phenomenal job. They went above and beyond to make moving/relocation a positive experience. I would highly recommend Jeffery and any of his teamwork with him when moving household goods.

5. W

   William C.

   Source: MoveAdvisor · Atomic City, ID to Omaha, NE

   22 Jun 20222-bedroomPaid $3,954

   A+ moving service!

   Overall all three movers were professional and friendly- and worked hard from the moment they arrived when they left.

6. P

   Patrick R.

   Source: MoveAdvisor · Branson, MO to Kenosha, WI

   20 Jan 20233-bedroomPaid $3,000

   BEWARE OF THIS BUSINESS

   I only give one star because that is as low as I can go. DO NOT USE THIS COMPANY. After three years we are heartbroken with the experience we had with this company. After being overcharged twice once on loading and once on unloading half of our items were never delivered and the half that was delivered was broken and almost unusable. We were forced to sign a paper without being given a chance to inspect what was being delivered. Our couch smelled like body odor and they even took furniture off the truck that wasn't ours. The boxes were retaped and the plastic tubs were cracked. When we filed a claim we were only offered $50 dollars for our lost and damaged items even though we had pictures of the damaged items as they came off the truck. We had to throw many things away. They rent Ryder trucks for delivery thus using our money to rent the truck to deliver our broken items. Save yourself a lot of pain and anguish as these people lie. Use PODS or UHAUL PODS and moving helpers so you can watch them load and unload while assessing their skill level and honesty.

7. K

   Kyla J.

   Source: MoveAdvisor · Cincinnati, OH to Phoenix, AZ

   13 Nov 20221-bedroomPaid $2,700

   My stuff is hostage 0 stars negative stars

   They hired a company that changed all the numbers on moving day trying to add $1000 to the quote saying my square footage was wrong based on what was present. I had an itemized list which they would not accept I get across the country and they want cash or money order but state they'd take zelle. Half my items are still in a storage unit back at home bc they refused to take them. I can't get cash bc my bank won't allow a large withdrawal across the country. They state they'll take zelle but zelle get flagged too. Last payment of $1100 is now pending in bank account and they want me to pay $150 for "making them wait" plus $450 storage fee plus $650 redelivery fee. My $2700 move is now a $4400 move after all changes. They've gotten $1750 of it and won't give me my belongings even if I give them the $1100 bc they want the outrageous fees too. DO NOT DO THIS. Will be filing complaint with BBB for both companies. DO NOT USE ALL MOVING SERVICES NOR ALL AMERICAN MOVING COMPANY. THEY WILL STEAL YOUR MONEY AND LIKELY YOUR BELONGINGS TOO.

8. E

   Eve C.

   Source: MoveAdvisor · Irvine, CA

   30 Aug 20222-bedroomPaid $2,568

   SCAM; Illegitimate Business

   PLEASE do your research and make sure you're reading reviews for the right "ALL AMERICAN MOVING, LLC". I requested a quote for a cross country move from from CA to FL, and was quoted $2568.00 for a two bedroom apartment. I stated to Alexandra (my agent) that that seemed very low; but she stated that they work with carriers that are transporting other moves in same directions, and thus, able to provide lower rates than competitors. After I (mistakenly) made a deposit of $624 to hold a reservation, I asked if it would be possible to to do a walk-through to finalize estimate, to which she responded: "Not to worry, I have your complete detailed list of items, so no need. The final bill will not fluctuate much from this $2568 estimate, this is what we do; we move people everyday". They give customers a 36 hour window to cancel move and to get their deposit back (minus 15% fee). The red flag was when she said there would be no prior walk-thru (I later called different moving companies that confirmed that's not a legitimate way of doing business and that the industry standard is to *always* have a walk-through to go over list of items prior to actual move date). The week prior to the originally scheduled moving day, there were three different calls from ALL AMERICAN MOVING to go over the list of items, with different agents. It seemed odd to me, but I figured better be safe than sorry.But I also was constantly correcting them on the wording of the larger furniture. However, by the last call I asked to cancel the move because the entire experience began to feel too shady, too many red flags, and too many reviews expressing the same situation (once I found the RIGHT company name when I dug deeper). However, they never confirmed the cancellation, either with me, nor PLYMOUTH VAN LINES, INC (they also don't notify you WHICH carrier the reservation is through until after cancelation window is over and only a couple of days before the move) as a way to lock you in/trap you into a transaction. The day of my original move date, PLYMOUTH VAN LINES called to confirm and I again explained that I had attempted to cancel based on concerns of being underquoted and red flags. When we went over the detailed list of items, she said that there was ABSOLUTELY NO WAY that the move would be $2568. In addition, the list she had- had different wording (i.e. instead of listing "dining room table" ALL AMERICAN MOVING wrote "small kitchen table"). This went on throughout the list of items, which was provided by ALL AMERICAN MOVING to PLYMOUTH VAN LINES. The carrier from PLYMOUTH VAN LINES, kept repeating the discrepancies item by item. I again, said I cancelled because this was not what I signed up for and ALL AMERICAN MOVING did not do the job I paid for (the $624.00 deposit). ALL AMERICAN MOVING appears to be modifying their language in an effort to grossly under-quote customers, and essentially trap them on their moving day, where most people can't cancel the move or have time to search for another company. This is not a legitimate business in that they are not doing their actual JOB to provide accurate (or at least a more close) estimate. If you're thinking of using this company, please pause, and call other moving companies to compare. The gas price and labor alone, would be a major part of the final cost, so please do the math. Please do your research, send pictures of all items if they aren't willing to do a walk-thru (which any reputable company absolutely SHOULD do a walkthrough prior to moving day). It's so easy to get lured in like I did. If your experience is similar at all to this, or you also feel you've been scammed by ALL AMERICAN MOVING, please CALL YOUR BANK to dispute charges and provide them with all documents and communications, contact BBB, and share your stories on any all review platforms to warn others so that they don't end up with charges for services they trapped you in at double, or triple the original quote. Moving is already very stressful and can be exhausting, and easy to miss crucial information when doing a quick Google search. Please research further. I hope this helps someone avoid an expensive mistake. During my dispute with the bank, they responded to my bank stating that "refused to provide reason". My hope is that their "recorded calls" are actually recorded because this an absolutely blatant lie. I hope that there's a way to obtain those recordings - not just in my case- but with those who've been wrongly charged.

9. P

   Paul G.

   Source: MoveAdvisor · Atlanta, GA to Houston, TX

   23 Jun 20221-bedroomPaid $2,000

   THEY HIRED THIEVES IN A UHAUL TRUCK

   SCAM in Atlanta. These two thuggish guys showed up in a Uhaul truck. Demanded more money. A month later All American called and told me that my stuff is still sitting in GA because they couldn't "get me on the phone" Now I am waiting for them to call and demand more money for storage. I basically paid these assholes to steal my stuff. Filing complaint: Some DOT OIG investigations of household goods moving schemes have resulted in defendants fleeing prosecution after being charged with fraud. Should you encounter any of these individuals, do not engage or attempt to apprehend them, but contact DOT OIG at (800) 424-9071 or call your local police: DOT OIG Wanted Fugitives. Report Fraud Consumers seeking to file a complaint against a household goods moving company, broker or other carrier may contact FMCSA's National Consumer Complaint Database online or toll-free at: 1-888-368-7238. Consumers may also report an allegation of household goods fraud to the OIG's Fraud Hotline using any of the following methods: Online OIG Hotline Complaint Form Call 1-800-424-9071 (toll free). E-mail to hotline@oig.dot.gov Mail to: DOT Inspector General, 1200 New Jersey Ave SE, West Bldg 7th Floor, Washington, DC 20590

10. N

    Normandie K.

    Source: MoveAdvisor · Las Vegas, NV to Austin, TX

    23 Jun 20221-bedroomPaid $3,000

    BUYER BEWARE- RUN!

    Thieves, liars, and helpless. Never felt so taken advantage of. I regret ever using them. They did nothing but make this moving process HELL. Their mangers are no help and their customer service is a grade F. They lie about their quotes and estimates. DO NOT USE THEM. There is a reason why they have shitty reviews. Super unprofessional and careless. All they want is your hard earned money. Never again.