All In One Moving and Storage

Reviews

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1. S

   Sally S.

   Source: MoveAdvisor · Easton, PA to Suwanee, GA

   11 Sep 20191-bedroomPaid $1,600

   Move.

   Terrible and frustrating experience. Don’t know where to begin. Just save yourself the frustration and get yourself another mover.

2. J

   John M.

   Source: MoveAdvisor · Freeport, FL

   2 Sep 20192-bedroomPaid $5,400

   Vt to Fl-2019.

   After my move was complete, I started reading these reviews. In researching prior to the move, it was obvious that the entire industry is broken and despicable. As just about all the negative reviews say, prior to pick-up, you're treated like royalty. Once the movers pack the truck, you are more than very likely in for a very unpleasant experience. Lies, delays and more lies are pretty much the norm.And let's not forget the extortion. I will say the delivery driver, Josh, was a good guy and fast worker. He didn't, however assemble anything. I guess I consider myself fortunate in the fact I had little damage and only a few missing items. Delivery took 3 weeks from my arrival date. I would caution anyone to avoid this company, but truth be told, I am pretty sure this type of service is industry-wide.

3. R

   Robert R.

   Source: MoveAdvisor · Peachtree City, GA

   19 Jun 20194+ bedroomPaid $6,000

   Long Distance Move.

   Worst experience ever. Sales Person (Kim) promised the world: keep me up to date with your contents. We can adjust as you pack. I updated weekly. Based on that it was 4K. Upon loading, it went to 6k. Promised a direct delivery, yet my belongings were transferred to several trucks. When I called on my way to the new place I was put on hold and never answered. I was finally told that the delivery would happen 3 days after the initial delivery date, The truck showed up on day 3. Finally! Yet the driver ran his truck all night and ran out of gas 200 feet from my place. After driving him to HD to get gas cans, the gas station to get the fuel and waiting 4 hours for him to figure out how to get it started. I was promised 2 guys for unloading but only 1 showed up.

4. D

   Divya

   Source: MoveAdvisor · Philadelphia, PA to Easley, SC

   5 Jul 2018Partial movePaid $2,000

   Bad beware don't use this company.

   Worst ever They charged extra saying I have given extra cubic footage items and didn't even unload the items I lost my office table chair center table microwave My printer shredder and dressing table all broken.

5. J

   Jesse

   Source: MoveAdvisor · Vernon, NJ to Stockholm, NJ

   20 Dec 20173-bedroomPaid $2,200

   Horrible Company.

   This company is the absolute worst. Jay, the in-take rep will listen and talk to you like a kind old Uncle, then under-sell you by half to get your business and provide a false sense of security. We moved twice with them within a span of 4 months. The first move, other than costing twice as much as the estimate, went fairly smoothly, but the second move 3 months later was a disaster. The quote the second time should have been more realistic - I can only assume they do nothing in good faith. 3/4 of the stuff we moved the first time was still packed in boxes or disassembled. The entire move should have cost less and taken less time. The three-man crew didn't have to take anything apart other than a dining table and a desk. They three guys were disorganized and unprepared. They brought a truck with a broken lift-gate so everything took longer and was hoisted on and off the truck causing scrapes and chips and tears. They had fewer things to move as my wife and I took a 17 foot truck load of boxes and odds and ends over to the new house ourselves, yet they claim everything couldn't fit on their truck and needed two trips. The first move took 6 hours and this one took nearly 11. They LOST my daughter's saxophone (which we didn't realize for two weeks), and we had to rent her a new one. They damaged furniture and scraped up a newly panted wall along the stairs. They refused to follow my wife on the 10 mile drive to the new house and took 45 minutes (we think they went off to get something to eat). By the time they got the last thing into the new house, they refused to reassemble the modular desk because it was now after 7:30pm and the lead mover said he, "didn't have another hour to waste" putting the desk back together. There was no time to review everything for damage or if it was lost before they took off. It ended up costing almost twice the estimate (again). I filed a claim with photos and exhibits with their 3rd party claim company and all they offered me in compensation for this clusterf**k of a colossal waste of time and money was a paltry $72. NEVER USE THESE PEOPLE. THEY ARE DISHONEST AND CHEATS!!

6. R

   Ralph R.

   Source: MoveAdvisor · East Stroudsburg, PA to Bradenton, FL

   21 Oct 20174-bedroomPaid $14,000

   Horrible Movers.

   We had the worst experience with this company. Their estimate was totally off and we ended up paying thousands extra. The delivery to our destination in Florida was scheduled but arrived days later. Had argument with movers when they finally got there, they were mostly young guys, some kids, with attitudes. Many items were damaged and missing and we received practically nothing back because we failed to take the premium insurance. Be careful and shop around BEFORE you settle with this company.

7. R

   Rich R.

   Source: MoveAdvisor · Glen Ridge, NJ to Toms River, NJ

   22 Aug 20171-bedroomPaid $775

   All In One Moving, Saddlebrook, NJ..STAY AWAY..

   I would caution anyone to keep far away from this company for your moving needs. The movers (Henry and Danny) moved too fast and were careless resulting in damage to my antique mahogany furniture..there were scraps gouges and scratches. The leg was broken off of my antique side chair and this Henry broke my ceiling fan. The relocation agent (Alan Stern) took an indifferent and unprofessional attitude when I told him about these issues. I was told to call someone named Pan who never returned 3 phone messages. I put these charges on my credit card which is now is dispute. In addition, I am considering legal action against this company. Enter at your own risk and don't be fooled by the slick website and blah blah copy. This company is as shoddy as they come. BEWARE.

8. C

   Christy T.

   Source: MoveAdvisor · Fairfax, VA to Tampa, FL

   13 Aug 20174+ bedroomPaid $2,000

   Horrible.

   We are a military family and were assigned to a VA company called All in One Moving in Woodbridge,VA to do our move from VA to FL. Cartwright Movers were our Military assigned company. They contracted All in One to do the actual move. So far, it has been horrible and very unprofessional. It started with the lack of communication. No one called to set up a Pre-Move house inspection, which is typical and should always be done, to ensure that the correct amount of packing materials and any special boxes, crates, etc, be prepared for the day of the pack out. I had to call my self, three days before the pack out date, when no one had yet to contact us. I was told that they would come out the next day to do the inspection. The next day happened to be July 4th. Of course they were never planning to come out. They said they would have someone call me back and this never happened. We called again and ended up doing the pre- move over the phone. I am an artist and needed specific packaging for my original paintings. On the day of the pack out, they came unprepared, with not enough packing materials. They didn't have the right size truck or crates to put our HHG into. Our things were taken away and put into a storage place, but we thought we had a door to door move. It sat in storage for almost two weeks before it could get to us in FL. I'm not clear on why this happened, when we had our new house ready in FL. When I called, and could finally get a hold of some one, I was told that the scale was broken to weigh the truck, or that they were waiting on transportation to come pick it up. When it finally did arrive in FL, it was put into another storage place. We are still waiting We were given a no later delivery date of 7/28. We had our delivery on 8/9/2017. We are missing 2 or 3 units. I called today to inquire about the missing crates. I spoke with Anthony Smith, and he has not yet returned my call. When he finally did return my call, he was arrogant and oblivious to anything going on within our move. He was rude and hung up on. I haven’t heard anything. We are missing 30 to 40 large HIGH VALUE paintings (Marked as HIGH VALUE and recorded in our paper work. I am also missing a large custom built wood art crate filled with my original art work- also HIGH VALUE. I am also missing a large crate art box, also filled with my original art work. The paintings missing are large, 48 x 48 inches and 36 x 36 inches and other various sizes in between. In the missing crate units, also, was a bike, flat screen television, and other things. We have contacted Cartwright to help in tracking down the missing units. They are going through the process with us, but they told us to contact All in One first. They should be responsible for doing some checking, for they were the originator of our move. We have also started the process with JPPSO (Joint Personnel Property Shipping Office) through the Army to look into this matter and make a claim against All in One Moving. I had many paintings damaged that were not packed correctly. Original art work was packed together in one box. It needs to be tightly packed, alone in the correct packing box. It should not be able to "float" around- causing it to become damaged. The pack job of my art work and most other items was careless and lazy. We have moved around 8 times and this move was the worst by far. This company should not be allowed to be in business. This missing crate is most of our high value things, which includes all of my very large original paintings on canvas (25 to 40 are unaccounted for) I am still counting. The missing paintings range in size from 36x36", 48x48', and in between sizes. Many are from years of work and many are paintings that I planned to have in galleries, here in Tampa and art shows. The paintings sell for $500 to $4000, depending on size and painting. In this crate, is also my custom made wood crated with a lid, that holds many of my paintings. It is large and was filled with my art work when shipped. I don't care about the other items in the missing crate..television, bike, more that I can't think of. Although, they would be nice to have. My husband and I have called all the resources we are aware of at this point to get help in this matter. We have asked for help with the following questions; No one has told us the steps to take to track this crate. 1. Where did the truck go in between leaving Woodbridge, VA and arriving to Coleman Storage in Tampa, FL 2. Is there documentation (tracking recorded) showing that this crate/unit actually left All in One Moving in Woodbridge, VA? Was it on the truck with our other crates? 3. When it arrived to Tampa with Coleman, was it accounted for? This is not a typical HHG crate. It is original art work that can't be replaced.

9. N

   Nadia

   Source: MoveAdvisor · Framingham, MA to Boca Raton, FL

   14 Jul 20174-bedroomPaid $3,000

   The move.

   We could not wait to move to Florida after we both retired. We sold the house that we lived in for the last 33 years and interviewed the moving companies. For our move, we picked the moving company with reasonable charges and great promises. The company Representative kept calling us describing a quick and easy process. They would bring all the packing materials, pack the content of the house and deliver it quickly and safely to Florida. We signed and gave the deposit. As we were waiting for the closing on the house, we packed our things ourselves, leaving the large pieces like chandeliers and paintings for the movers. We had a furnished condo in Florida already for a few years, so we did not move the furniture, except for a few chairs and side tables. The movers came on time, marked the boxes and said they will pack the chandeliers, mirrors, paintings and the other large pieces themselves. As they started to load the truck, we noticed that the truck was almost full already with somebody else’s things and they did not have enough space for our boxes. That was the morning of closing on the house and we had to be out by 11 am. They left our things in the garage and promised to pick them up next morning before 9 am, so the new owner would be able to move in. They gave us the papers to sign, “Sign here and here, please,” and we were shocked to see the price going from $1100 to $2400 so the cost more than doubled. OK, I thought, maybe initially they did not estimate right. Stupidly, we paid in full, even that they did not have enough space in the truck. They returned next morning, 3 hours late to pick up the rest. Two weeks after the date we requested delivery, they called and said that 18-wheeler-truck is scheduled in the week. We told them that our development could not accommodate 18-wheeler. What do you think? Next week they delivered about 10 % of the load in miserable condition, broken and bent. Even handles on metallic tray were broken off, not to mention paintings, chandeliers and china. They did not pack anything, just threw metal and glass rapped in the thin paper in the much larger boxes! When we called them, they stated they already delivered the rest. It took calls, yelling, and another week for them to find our things and another 2 weeks to deliver. In the same destroyed condition! After all, they demanded another $400 because they sent 18-wheeler again (!) and needed to rent smaller truck to deliver. We have boxes and boxes of broken valuables and we still missing at least four 60lbs-boxes, not delivered! All this cost three time more than an estimate, loss of family heirlooms, aggravation, chest pain and a lot of money! “Insurance” cried the movers. Well, we and many others just like us, do not hold our collective breath. The movers’ insurance covers 60 cents per pound. So if we had to change broken frames and glass on three paintings, they would pay for how much these painting weight! When strangers came to your house and took your things it called robbery, some people are going to prison for that. When people came to your house, said that they are a reputable business, you paid them $3000 and they took your beautiful things, destroyed and lost them, that called “the moving” and there is no repercussions! Just the crooks!

10. B

    Bryan F.

    Source: MoveAdvisor

    20 Feb 2017Paid $2,590

    Moving rates.

    My wife and I are moving to Florida we got locked in to a quote in December 2 days before our move they where telling me I needed to pay almost twice the price they said they where willing to work with me but all that meant was me putting more stuff in the trailer we where renting when I asked for my deposit back they refused to give it back so I called my bank and had them lodge a complaint against all in one DO YOURSELF A FAVOR STAY AWAY FROM THIS COMPANY.