All My Sons Moving and Storage

Reviews

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1. M

   Michelle B.

   Source: MoveAdvisor · Tampa, FL to Cairo, GA

   11 Jul 20253-bedroomPaid $10,956

   Missing items won't take my call

   I had an antique mirror of my mother's, a step stool and a tote of bathroom items not show up on the move in date. The next day I called and have been calling and been given the runaround on phone on emails, and through texts. No one responds. They are either out of town or waiting to ask the moving men. I want to file the claim but service department keeps disconnecting my calls. I have been cordial and nice but I paid 10000 for a move into another state, and still no response back from them except the dispatcher in Tampa named Kim. This company does not follow its protocol nor standards it claims.

2. S

   Scott G.

   Source: MoveAdvisor · Alexandria, VA

   24 Jun 20252-bedroomPaid $100

   Confirmed move. No show. No call. No apology.

   We scheduled a full-service move with All My Sons for a Saturday morning and received written confirmation. On moving day, no one arrived. We received no advance notice and only learned of the cancellation after reaching out ourselves. This created a massive disruption. My wife, who is 12 weeks pregnant, was forced to help move boxes in 90-degree heat. We had to book emergency help at a higher cost just to get through the day. All My Sons refused to offer any reimbursement or meaningful explanation. Their response was a generic, copy-pasted message used on many other negative reviews—many of which also describe last-minute cancellations. This company is unreliable and takes no responsibility for the harm their actions cause. I would never use them again and strongly recommend others stay away.

3. P

   Patricia J.

   Source: MoveAdvisor · Lewisville, TX

   29 May 20252-bedroomPaid $2,100

   WARNING!

   I hired All My Sons Moving & Storage – Dallas (DAL 2607; Move ID 12001671; Customer No: 12115444) for my son's move, expecting a straightforward process based on their initial quote. Unfortunately, my experience was far from smooth. The company quoted 209 dollars per hour for three movers, estimating a three-hour move—which is exactly how long the move took. However, when the movers were finished, the invoice had ballooned to over 2,000 dollars, with no clear explanation for the drastic increase. To make matters worse, they refused to unload our belongings until payment was made in cash or via credit card. Communication was another major issue. Two of the movers did not speak English, and the third had limited proficiency, making effective communication nearly impossible. When my daughter-in-law specifically requested that a box containing her medication not be moved, the mover disregarded her request and took it to the truck anyway. Adding to the frustration, when we agreed to pay the inflated invoice, we were told a manager would have to collect the payment in person. We were forced to wait an additional hour for the manager to arrive—only to be charged 175 dollars for that wasted hour. While packing, the movers made numerous rude and disparaging remarks in Spanish, assuming we wouldn’t understand. However, my daughter-in-law, who is a teacher and understands Spanish due to her work with many Spanish-speaking students, was able to understand everything they said. Their disrespectful comments only added to an already frustrating experience. Overall, this experience was disappointing and stressful. The lack of transparency, poor communication, and questionable billing practices turned what should have been a simple, three-hour move into a costly ordeal. I strongly recommend not hiring this company!

4. M

   Michael C.

   Source: MoveAdvisor · Columbus, OH

   15 Apr 2025Partial movePaid $135

   Cancelation

   I was going to move some furniture from a second home to a storage unit near me. They were to be at the house between 1 and 3Pm. At approx 1:20 the store manager called to tell me they needed to reschedule because it was too windy. I had planned the le day for the move. They said they could reschedule me for the next with no changes. I then asked for some kind of adjustment to the price. The manager said NO. I even called corporate who got snotty with me and said no as well. Moving is stressful so canceling the day of the move during the arrival window made it move stressful. There are plenty of moving companies so don't use All My Sons!

5. J

   Jashan S.

   Source: MoveAdvisor · Dublin, OH to Blacklick, OH

   7 Feb 20254+ bedroomPaid $6,400

   Trust the negative reviews

   I could give ZERO stars. Do yourself a favor and look at negative reviews first !!!!!!! ? AVOID THIS COMPANY – SCAM & FRAUD ALERT ? I hired All My Sons for a move, and it turned into a nightmare. They: ❌ Refused to complete the move, leaving a full truck of my items behind. ❌ Took full payment and then claimed I "exceeded inventory" to justify abandoning the job. ❌ Corporate rep Melissa ( TX) was rude, aggressive, and unethical. ❌ Workers admitted they were "not getting paid" and "losing money" on my move. ❌ Damaged furniture, lost parts, and refused to reassemble key items. ❌ Forced me to rent a U-Haul and hire additional movers on the coldest weekend of the year. Coby( asst ops manager ) doesn't know how to talk nicely and could give less attention - was immersed in his swanky headphones , Evan wants papers signed and money collected before anything , Nick claimed an "easy comprehensive video " walkthrough but did not specify which items I need to disassemble and which I don't - storied changed when they came to pick up items to move. , Melissa in TX corporate office is the most unprofessional person I encountered . Heather in local office in Columbus tries to appease Do NOT trust this company—they are a scam. If you are a victim, file a complaint with the BBB, FMCSA, and your credit card company.I wonder if they pay people to write positive reviews ...or I had a really bad crew. #MovingScam #BadCustomerService #FraudulentMovers #AvoidThisCompany

6. S

   Sydney W.

   Source: MoveAdvisor

   23 Jan 20254-bedroomPaid $12,500

   DO NOT USE ALL MY SONS

   I am deeply disappointed with the service provided by All My Sons Moving. What should have been a professional and seamless process turned into an incredibly stressful and frustrating experience. Their lack of organization, respect for our belongings, and poor communication made this move far more difficult than it needed to be. To begin with, they were not transparent with their pricing. They kept telling me the pack and move would take three days, but only quoted two days broken down into hours, making it difficult to catch on the quote. The packing process was especially disastrous. It’s clear this company should not be in the business of packing at all. Wardrobe boxes were filled only a quarter of the way full with towels, wasting space and resources. Some boxes contained fragile items like glass vases placed unwrapped alongside books and other belongings, resulting in damage. Several of our items were broken, scratched, or ruined, including cherished family photos and furniture. The lack of care and attention to detail made it clear that our belongings were not treated with the respect they deserved. On top of that, the disorganized packing and labeling caused significant confusion and stress during unpacking. We also have to hire professional cleaners for both homes as they were extremely disrespectful to our carpets and wood floors. I will have to replace carpet in a portion of my old home before we put it on the market and when I asked for them to put on booties during the packing to avoid tracking dirt onto rugs, I was simply told "no". I also had to make alternative arrangements for my family to stay in a hotel, as the chaos of the move made it unsafe for my toddler to be at home. This was a major inconvenience and something no family should have to endure during a move. I expected professionalism and care from a moving company, but All My Sons failed to deliver on both counts. Their practices and lack of respect for customers' homes and belongings make it clear they are not suited for packing or moving services. I cannot recommend this company and strongly encourage others to look elsewhere for their moving needs.

7. S

   Skip F.

   Source: MoveAdvisor · Waynesburg, PA

   13 Jan 20254+ bedroomPaid $9,678

   SCAMMERS

   They had 50 pictures of my contents and quoted me $5100 to take care of everything and move 6 blocks to new house, "I wouldn't have to touch a thing". Salesperson told me if we toted anything up ahead it would save us money. They sent 8 people and 2 trucks that didn't get half done and billed me $5600. Talked to manager and was told they would return next day with 5 people and 1 truck to finish for $3400 to $3500. Next day filled truck still left me with 2 pickup loads and billed me $4600. We actually had packaged over 80 totes before they ever started, what a rip off. Now I'm out over $10K, I guess they get 1 star because they showed up. DO NOT CALL THESE SCAMMERS.

8. T

   Tangela M.

   Source: MoveAdvisor · San Antonio, TX

   25 Dec 20243-bedroomPaid $2,500

   Customer Beware

   Do not let the packers out of your sight! I had 3 assigned packers, appeared to be great people. My packing ended about 10:00 pm when we all started to drive off towards the storage unit. The packers advised me they were going to stop at a convenience store for about 15 minutes for a drink, I acknowledged and kept going to ensure the storage unit was prepared for the arrival of my property. Well, 30 minutes went by, I called the guys, no answer, 45 minutes went by, I called, no answer, I kept calling and calling for an hour and 45 minutes. The office did not answer, and of course not since it was almost midnight. Finally the guys showed up, unloaded my property, had me sign a document indicating the company would not be responsible for loss after 90 days AND they asked for a tip. Now it’s way past the 90 days and I now realize why the guys were 1 hour and 45 minutes late, they stole a lot of my belongings; 2 TVs, my XBox, an expensive comforter, Polish Pottery dishes, Pampered Chef and Calphalon pots and pans, many of my prized possessions. I have not and will not contact management after reading reviews about their non-responsiveness and the fact that I signed a document indicating they would not be responsible for loss after 90 days. For the protection of other customers I plan to do a police report with hopes to initiate an investigation, and submit a complaint to the Federal Motor Carrier Safety Administration (FMCSA) through their National Consumer Complaint Database. Additionally, report to the Better Business Bureau, the Attorney Generals Office and seek consultation from an attorney to see what else I can do. This post is to make customers aware as well as to let the company know this will not be tolerated. Something has to be done, it can’t be a “free for all” for the packers, at the customers expense. Hope this review helps future customers when hiring this moving company.

9. L

   Lisa W.

   Source: MoveAdvisor · Wylie, TX to Richardson, TX

   11 Dec 20243-bedroomPaid $230,000

   BEWARE and NEVER EVER USE THIS COMPANY

   Where do I begin? The Sat they were to move me, show up at 3:00pm and said, OH we are going to need more time and another man OR we can move as much as we can today but it will only be 4 hours total we can move you. WHAT??? So, they come the next day @ 8am and then put a tablet in front of me to initial all the fine print. Yes, they sent a contract that explained SOME of what was to happen next. Never would I have thought that 11 hours later, $455 of gasoline costs to move me 7 miles, and they moved me from a 1,000 sq ft mobile home to a 700 sq ft apartment with a garage, and I would have never believed they would leave every single box in the garage and only brought up the bedroom furniture, one couch, one chair, two kitchen table chairs and a small end table. THAT IS IT, because they RAN out of time. And I was already paying for 5 + hours of OVERTIME for them to get all the boxes in my garage. And, oh wait, I still had things left in the mobile home. My 50 in TV wasn't taken along with so many other things I can't list them. Guess how much this cost me? $2,300.00. YES, and a garage full almost to the ceiling worth of boxes. I will be writing another review with pictures later. I was so angry right now that I just had to get this out there. PLEASE read the contract before you hire this company AND ask how much it will cost if it goes over 6hrs and if they will finish moving you when the clock runs out. Seriously UNBELIEVEABLE.

10. J

    Julie M.

    Source: MoveAdvisor

    24 May 2024Partial movePaid $600

    All My Sons Moving and Storage - St. Louis move, Carrollton TX corp

    My move left me with two badly damaged pieces of furniture. The claim resolution they offered was $150 based upon a weight scale they use in-house. They refused to come to my home and see the furniture and told me I should consider the $150 as a gift. I was repeatedly lied to and misled. I requested and was willing to pay for additional movers (they only sent two) but was told they could handle it. Overall, I was spoken to in a condescending manner, was blatantly lied to when I brought up past communication and quotes from the adjuster and experienced some of the worst customer service I have ever received. If I had wanted my furniture to be trashed, I would have taken it to the dump myself and not paid to have it moved. Same result but cheaper!