Bellhops

Reviews

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1. S

   Stephanie G.

   Source: MoveAdvisor · Memphis, TN to Memphis, TX

   1 Sep 2020Partial movePaid $332

   Terrible.

   Do not use this service. They damage my chest. They did not have the tools to breakdown my items. I had to leave, and had to have someone else come out. Overall, this was a terrible moving experience for the money that was spent. I was given a five percent discount for $300 dollars in damages and additional cost because of their lack. Do not, I repeat do not use their service.

2. T

   Taylor B.

   Source: MoveAdvisor · Chicago, IL to Camden, NJ

   18 Apr 20201-bedroomPaid $4,250

   Do Not Use For Your Own Safety.

   Please ensure you fully read the terms of service for bellhops when considering booking with them and take this sentence very seriously- "You further acknowledge that you may be exposed to situations involving Third Party Providers that are potentially unsafe, offensive, harmful to minors, or otherwise objectionable, and that the use of Third Party Providers arranged by Bellhops is at your own risk and judgment." I was quoted for a dedicated truck for my move from Chicago to New Jersey in Mid April during the height of the pandemic. When the driver showed up at my new place he had 2 double pallets worth of freight in the box truck that he could not remove. Not only was I disrespected for nearly 2 hours by this driver, he requested that my unloaders lift my stuff over their head and walk over pallets to unload, proceeded to tether his pallets to a railing on my loading dock and drive forward, had to then take the freight to New York City to drop off in order to be able to unload my stuff, leaving me to wonder for hours if he was going to steal my stuff or expose it to the virus, and then returned at 9pm to have 3 men in and out of my apartment at late at night because of all of it. In addition my bar cart, coffee table, and bed frame were damaged to the point that they could no longer be used. The third parties that bell hops use to complete their moves do not have any regard for ensuring your stuff is not damaged, your safety, or any one who may be helping you's safety.

3. T

   Tatia A.

   Source: MoveAdvisor · Pasadena, TX to Deer Park, TX

   19 Dec 20194-bedroomPaid $889

   Horrible Company.

   11/15/2019 They broke my king size headboard in half. Admitted it. Sat headboard on sloped driveway and stood around chit chatting while it fell over. It should have been wrapped and secured. Filed claim. They offered $60 for repair. It's an antique bed worth over $2000. Truck showed up 30 minutes after movers. Truck lift broke. Had to wait on 2nd truck. They won't return my calls. Poor standards. Do not use. 12/19/2019 This just gets better. They now offer $150 for the repair that costs $215 and gave me until December 23, 2019 to either take the deal or walk away. It costs $65 for me to file civil claims suit. 12/19/2019 I filed a claim with the Better Business Bureau. They would rather be trashed thru social media and go to small claims court over $65 difference. Shows you what kind of integrity these people have, or lack thereof.

4. D

   Daniel S.

   Source: MoveAdvisor · Hollywood, FL to Jacksonville, FL

   8 Dec 20192-bedroomPaid $1,400

   Don't use.

   These guys are crooks, they left half my stuff, and wouldn't refund any money. I had to hire a second company to go back and finish the job.

5. R

   Robert W.

   Source: MoveAdvisor · Kenmore, WA to Redmond, WA

   25 Jun 20192-bedroomPaid $1,100

   Ripped off.

   Inflated my bid to almost double. Damaged my house and furniture. Senior disabled vet. Thanks,had to hire additional crew to finish job. Yes left job unfinished. Tasteless Bob.

6. R

   Rachel W.

   Source: MoveAdvisor · Dallas, TX

   28 Sep 2018Partial movePaid $430

   2 broken TVs with ZERO compensation.

   The 2 men moving my TVs broke them, bellhops refuses to cover them and charged me 430 to move a bed 2 tvs and a console. Everything got broken due to the lack of care. It is documented by management the 2 men were fighting prior to and during my move.