Centennial Moving

Reviews

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1. N

   Nene L.

   Source: MoveAdvisor · Toronto, ON to Calgary, AB

   13 Jan 20231-bedroomPaid C$1,200

   Excellent service

   My entire experience with Centennial was great. Clear communication, ttransparent pricing, smooth on boarding, pickup and delivery. Everyone I interacted with was professional and prompt. Long distance moves can be traumatic, not to mention expensive. Centennial makes it that much easier.

   Response from Centennial Moving

   Dear Nene, we are grateful for this wonderful rwe will definitely be more than happy to accommodate you further moving projects! Thank you for choosing and booking us and we hope to see you again in the future.

2. B

   Boaz P.

   Source: MoveAdvisor · Toronto, ON to Edmonton, AB

   12 Jan 20231-bedroomPaid C$2,600

   Customer

   Despite bad weather every thing was delivered in very professional, on time and affordable manner. Excellent Professional Affordable

   Response from Centennial Moving

   Dear Boaz, It was a pleasure serving you . We really appreciate you taking the time to share your feedback and being so open with us. We will share this review with whole team to let them know to keep up the amazing work, we're looking forward to your next upcoming move.

3. S

   Shelley E.

   Source: MoveAdvisor · Moncton, NB

   11 Jan 20231-bedroomPaid C$2,303

   Move from NB to Ontario

   My experience with centennial movers was 100% from the moment I sent in for an estimate and got a call from Lucy within a day. I was moving from Moncton NB to Ontario. she was always right there for me from day 1. I was quoted a price at the beginning for a 1 bedroom apartment and ended up being just a little cheaper than I was quoted. Even when I sent the final inventory list the price came down again. The drivers were quick and efficient and took special care of my belongings. They wrapped everything in blankets. Even my bike and bike rack were wrapped. I was emailed 3 days before the delivery men came and they called 15 mins before their arrival so I had plenty of time to be prepared. I was told they would be there between 9am and noon and they came promptly at 9am so no waiting around all day for them. The move from Nb went perfectly. When I got to Ontario I was given a date of the beginning of January. I left Nb beginning of December. I got an email that my delivery would be here in December so I got my furniture earlier than expected. I got everything off the truck and nothing was broken. They had taken special care of my things. I would definitely use them again. My experience door to door was flawless. Shelley

   Response from Centennial Moving

   Dear Shelley, We are very happy to read this amazing review! We will always strive to get even better, so that every future move with us will be an even greater experience for you. Thank you for trusting us!

4. R

   Rodrigo F.

   Source: MoveAdvisor · Moncton, NB to Calgary, AB

   9 Jan 20232-bedroomPaid C$2,300

   Worth it

   Moved from NB to AB with no issues at all. Great communication, and it was the best price I found at the time I moved. Everything arrived as it should. You can rely on!

   Response from Centennial Moving

   Dear Rodrigo, It was a pleasure serving you . We really appreciate you taking the time to share your feedback and being so open with us. We will share this review with whole team to let them know to keep up the amazing work, we're looking forward to your next upcoming move.

5. P

   Pawel J.

   Source: MoveAdvisor · Mississauga, ON to Edmonton, AB

   4 Jan 20232-bedroomPaid C$5,200

   Fantastic and Quality Service

   I was initially very skeptical with using Centennial Moving, not necessarily because they had any bad reviews, but it's difficult to find a moving company that you trust to move your valuable items, especially across the country. But I don't really have any negative comments about them. Service was great, from the initial customer service representative (thank you Kate) to the actual movers (both in Mississauga and Edmonton). They came at the time they stated that they would arrive at our home, they wrapped any items that needed to be wrapped, did it well and efficiently, gave us all the documents we needed, and then when they arrived in Edmonton, it was the same thing. Arrived on time, unloaded everything efficiently, and carefully as well, placed it where we asked them to, and did it all quickly. The signing of the documents, agreeing to prices and the move was all done very smoothly and without any hiccups. If you're looking to put your trust in a company that will ensure your possessions are well handled and delivered without issues, I'd highly recommend Centennial Moving.

   Response from Centennial Moving

   Dear Pawel, We don't have enough words to describe our happiness and gratitude when we receive such a glowing review. Thank you for choosing Centennial Moving and we will be looking to hear from you on your next move!

6. L

   Liam B.

   Source: MoveAdvisor · Toronto, ON to Langley, BC

   29 Dec 20222-bedroomPaid C$1,200

   Reliable Service, Fast Delivery

   We recently moved from Toronto, ON to Vancouver, BC and used Centennial Moving's services. The coordinator, Dave, was very helpful through the process. The dispatch team ensured that every single item was packed properly so that it was not damaged during transit. The delivery took only 2 weeks, and there was no damage at all. We are very happy with the service and would definitely recommend Centennial Moving.

   Response from Centennial Moving

   Dear Liam, t is such a pleasure to hear that our team fulfilled your expectations! Let us know should you require our services again in the future - we are just 1 call away!

7. M

   Madeline D.

   Source: MoveAdvisor · Kitchener, ON to Saskatoon, SK

   13 Jan 2023Partial movePaid C$1,200

   Cross country move

   The price is great, and their service providers are organized. You do have to be flexible about pick up times and drop off times if you want to use this service! All of my stuff was delivered, and nothing was damaged. Thanks!

   Response from Centennial Moving

   Dear Madeline, It's been a great pleasure assisting you, and it makes us extremely happy to hear we have fulfilled all your expectations. We will always strive to get even better, so that every future move with us will be an even greater experience for you.

8. M

   Megan F.

   Source: MoveAdvisor · Victoria, BC

   9 Jan 2023Partial movePaid C$4,650

   Pretty Good Expereince

   I liked the system that allowed us to categorize and list our belongings. It allowed us to get a pretty accurate quote which helped us plan for the payment and avoid any surprises at the end. We did have a box that we wrote "Fragile" all over that was obviously at the bottom of the pile at some point because it was pretty banged up when it got to us. Thankfully we packed it well with lots of soft things around the fragile items, which saved them from damage! Nothing went missing or got broken.

   Response from Centennial Moving

   Dear Megan, We're extremely happy your choice landed on our company. We are improving our services daily so please rest assured that next time we'll keep up the outstanding service. Will be waiting to hear from you in the future!

9. J

   Joan C.

   Source: MoveAdvisor · Toronto, ON to Surrey, BC

   15 Aug 20234-bedroomPaid C$10,800

   Treat your movers better!

   Move from Toronto to Vancouver. - I paid extra 1k for packing service, but the packing was not done very professionally (for which I do NOT blame the crew because they were overworked and exausted). The packing crew IS the moving crew (3 people in total) and they ended up working from 9am to 9pm on the moving day! - THE BIGGEST problem I have with the moving company is that they sent insufficient crew members everytime! I told them and sent them pictures of how many things I have to pack and move, they sent 3 people to us in Toronto and only 2 people in Vancouver for moving funiture and nearly 100 boxes into a 3-story townhouse! Those 2 poor men were exausted! they didn't have enough time to rest, and there's no extra crew to help them or move heavy things in turns. We ended up telling them to put all our boxes in the living room and we had to do a lot of moving ourselves. - No in-person estimation, I submitted my inventories and the actual price is a lot higher than my quote (which I accepted but it would be a lot better if there's in-person estimation before the quote). To be fair, customer service Nicholas is fine and all the moving crew are helpful and nice people. BUT Overall, will not recommend to anyone or use the company again because I don't think they treat their employees well. All the crew members are Ukrainians recently arrived in Canada, they deserve to be treated better :(

   Response from Centennial Moving

   Dear Joan, We are sorry to hear that you had a less than excellent experience with us. We could not find any concerns that you mentioned here communicated to us on either the pick up day or delivery day. Full packing and loading may take extra time depending on how many loose items need to be packed and it is normally a full day job. You had more than 150 items. If you feel that an in-person estimate would be more beneficial, we are certainly taking this feedback very seriously and will implement it in the future. As far as the delivery is concerned, it was done in 3 hours and 47 minutes which is quite remarkable for this size of the load. Please note that the number of people involved in pick up and drop off was discussed with you and approved by you. We are committed to our very hardworking moving crews and always treat them fairly. If you still have any concerns, please do not hesitate to reach out to us, so we address them promptly.

10. S

    Swati P.

    Source: MoveAdvisor · Toronto, ON to Calgary, AB

    3 May 20231-bedroomPaid C$3,500

    Not a good experience

    Goods received were damaged. They misplaced lost our vaccum cleaner. Even after buying their extended insurance package wasn’t helpful. The service man coming to pick up stuff are not well equipped with packing materials which ultimately caused the damages of goods. We faced a loss of $2800 for which they are giving refund of $11. What a joke. I feel completely cheated by centennial.

    Response from Centennial Moving

    Dear Swati, We are sorry to hear that you had less than an excellent experience. As was discussed in your communication with our Quality Control department, the compensation for any damage is calculated based on the weight of the item, not its value. It is indicated in our Claims Policy and in our Terms & Conditions which are part of your contract. The contract also indicates the condition of the items at the time of pick up. The Extended Coverage also carries a $300 deductible, which is also indicated in the Terms & Conditions. We are trying to resolve this efficiently and fairly to everyone involved, so please feel free to reach out to us, so we can try to assist you.