Direct Global Shipping LLC

Reviews

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1. B

   Bryan E.

   Source: MoveAdvisor · Atlanta, GA to Dameron, MD

   6 Jun 20252-bedroomPaid $4,500

   Excellent move!

   I had some pretty delicate items, and they handled them like pros. Each box was treated like it contained gold. The layout in the truck was organized and tight. No shifting, no last-minute panic. They even brought extra tape and tools. This team brought SKILL and HEART. Totally worth it!

2. H

   Harrington J.

   Source: MoveAdvisor · Miami, FL to Scarborough, QLD

   5 Jun 20252-bedroomPaid $9,000

   Smooth delivery and zero surprises

   I planned a major move to Australia with my family. Between school records, pets, and household goods, I was overwhelmed. Direct Global Shipping was the calm in the chaos. They handled our items with care and kept us updated. We landed to a smooth delivery and zero surprises.

3. W

   Wilkinson A.

   Source: MoveAdvisor · Henrietta, TX to Saint Joseph, TN

   5 Jun 2025Office movePaid $5,000

   Efficient, calm, and professional

   After months of preparing our company’s relocation, I was stressed beyond belief. Then came Direct Global Shipping—efficient, calm, and professional. They managed packing, customs, and timelines with zero issues. The entire move felt orchestrated, not chaotic. I actually slept well for once.

4. S

   Sullivan L.

   Source: MoveAdvisor · Bronx, NY to Deal, NJ

   4 Jun 20252-bedroomPaid $5,500

   Real Pros!

   My grandmother passed down antique furniture, and I needed it shipped overseas safely. I was nervous—those pieces are irreplaceable. Direct Global took the time to wrap everything with care and handled customs like pros. When it arrived, I cried—everything was perfect. I’ll never forget their kindness.

5. E

   Erickson T.

   Source: MoveAdvisor · Miami, FL to London, UK

   3 Jun 20252-bedroomPaid $6,500

   Excellent job!!!

   I had just gotten a job offer in London and needed to move fast. Everything felt overwhelming until I called Direct Global Shipping. They guided me like a trusted friend, from packing my apartment to tracking my boxes. When I landed, my things were already waiting. That kind of peace of mind is priceless.

6. M

   Michael T.

   Source: MoveAdvisor · Saint Leonard, MD to Garfield, GA

   21 May 20253-bedroomPaid $5,500

   Perfect move

   These movers weren’t just good—they were EXCEPTIONAL. They worked in sync like a seasoned crew and brought genuine care to the process. I felt at ease watching them handle my valuables. What a LUXURY to move without stress! Worth every penny!

7. P

   Patrick H.

   Source: MoveAdvisor · Darlington, MD to Fairfield, FL

   9 May 20253-bedroomPaid $7,000

   Truly above and beyond

   I’ve never seen movers work with this much synergy! They barely had to speak—they just knew what came next. It was like watching choreography with boxes! My stuff was safe from start to finish. NO DAMAGES! NO ISSUES! Just clean execution and a fantastic attitude. They truly went above and beyond. THANK YOU!

8. P

   Patrick K.

   Source: MoveAdvisor · Saint Marys, GA to Gambrills, MD

   8 May 20253-bedroomPaid $7,500

   Really stress-free

   I was honestly blown away by their attention to detail! They arrived early, walked through the house, and made sure everything was just right. They didn’t rush a single thing. It was SMOOTH and STRESS-FREE! Boxes were stacked perfectly and labeled clearly. I’ve never had such an EASY experience. Moving felt effortless with their help. WOW!

9. M

   Michael J.

   Source: MoveAdvisor · Orlando, FL to Melbourne, VIC

   5 Jun 20243-bedroomPaid $9,236

   Move to Australia

   I used Direct Global Shipping for my move to Australia. I found them on a facebook group where someone else left great things about them. I used them and the service was amazing. I did a door to door service and everything went as planned. Sean explained all the fees in Australia that were not included in his rate as well as getting me in contract with the company there.

10. K

    Karel P.

    Source: MoveAdvisor · Rockville, MD to Prague

    30 Nov 20232-bedroomPaid $5,500

    Poor performance, dishonest, unprofessional, terrible, stay away

    We are writing to caution anyone intending to use Direct Global Shipping, LLC (Direct Global) has an international freight forwarder to reconsider. As outlined below, Direct Global misled us, ignored our communications and took advantage of us to charge additional fees. Direct Global was hired to arrange for the shipment of our personal belongings to be packed in a 20-ft container from the United States to the Czech Republic. We were quoted a price for this move. A representative of Direct Global promptly answered our calls and electronic mail messages assuring us Direct Global was competent and an honest company with expertise in international shipments. Relying on these conversations and Direct Global’s years in business, we signed a contract and paid a deposit of 25%. Thereafter, Direct Global failed to communicate with us promptly and at times the situation was so bad that representatives from Direct Global made us feel communicating on the shipment of our personal belongings was a bother to him rather than a service we paid for. Despite their years in business, we found they were not familiar with custom regulations in Europe, did not know about port and other charges and always deflected the responsibility to their “agent” in Europe. Moreover, Direct Global failed to complete some import/export forms for our shipment. For example, we had to personally redo the forms for each box. Even more disturbing were the needless delays in the loading and shipment of our personal items. Less than 24 hours before the scheduled loading of our container, Direct Global informed us that the United States shipping company could only supply a 40-ft container. Instead of apologizing for the mistake and providing the larger container, Direct Global asked us to accept the larger container but insisted we would have to pay more for their mistake. We refused and were forced to reschedule the loading two days later. This resulted in hours of personal time rescheduling our movers and cost us tremendous time to reschedule movers and some additional storage problems. Immediately after Direct Global took possession of our property, representatives of Direct Global notified us that the steamship line had changed the price and demanded we pay an extra $661. Since Direct Global had our possessions, we had little alternative but to agree. Surprisingly, we were invoiced for the higher price on two occasions, but the deposit we previously paid was lower on the invoices provided. No detailed or valid explanation was provided for this discrepancy, which was corrected after we notified Direct Global. Moreover, Direct Global threatened that if we did not pay their price, our personal belongings would not be delivered. Matters only got worse once our container arrived in Europe. We were notified by the Czech agent representing the international shipping company that our container was at the port but would not be released since Direct Global did not pay the shipping company. Direct Global received many messages from the Czech agent, but they failed to pay the shipping company. Our personal belongings remained at the European port for about two weeks after which time storage fees would be imposed if the container was not moved. Direct Global had many excuses for their failure to pay but eventually paid the fee after both the Czech agent and I continued to insist Direct Global pay the fee. Direct Global did not, however, inform us that an additional fee would have to be paid to drop-off our container in the Czech Republic. In sum, Direct Global abused our trust and cost us in time, aggravation, and money. Their knowledge of international shipping was lacking, their attitude towards customers was unprofessional, and their service was, at best, inadequate. Moreover, after we signed our contract and paid the initial deposit, Direct Global demanded more money for superfluous services while providing no good expertise, guidance, or assistance in moving our personal belongings. Karel and Michaela