G & M Moving and Storage Corp.

Reviews

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1. S

   Stormie J.

   Source: MoveAdvisor · Concord, NC to Alcoa, TN

   7 Jan 20221-bedroomPaid $1,900

   No communication or straight answers

   The moving company (general moving and storage) used them as the third party delivery people for my items. I have been waiting 13 business days so far when I was told it would be 1-7 due to only being 253 miles. For the last 5 business days I have been playing phone tag between the two businesses and no one can give me an actual answer. Two days ago G&M said my delivery will be Friday (today) yet when I called this morning they said they had no record of anyone saying that. I went through their head carrier to try to save $800 when after all the add on charges I only saved $200 and still do not have my items. Guess you get what you pay for. Learned I need to do better research.

2. M

   Mahsa M.

   Source: MoveAdvisor · Jersey City, NJ to Miami, FL

   30 Aug 20212-bedroomPaid $5,000

   TERRIBLE PEOPLE- TERRIBLE SERVICE

   I am so shocked and enraged.Movers didnt have the COI when they came in, 4 people rampaged my apartment completely unprofessional with their pants half way down. I was estimated 2200 and the mover estimated 5,000 which is an insane jump in price. I provided a complete inventory when i received my first estimate. They ruined our apartment floors and walls- left all their garbage behind. Now that its time for delivery- they are completely MIA. They dont answer phone calls or texts or emails. I keep calling during their office hours and no one picks up so i tried using *67 to hide my number and low and behold WOW they pick up and give me the biggest attitude on the phone about trying to check on the ETA. I swear these people are in a business to destroy lives. Don't use them, whatever you do, or else you'll be stuck in a crap situation that will make you want to kill yourself.

3. R

   Richard V.

   Source: MoveAdvisor · McLean, VA

   2 Aug 20213-bedroomPaid $8,500

   G&M Movers

   G&M Movers wee selected by our broker, Priority Relocation, unbeknown to us. They showed up 6 hours late for the move, discussed prices (which had already been negotiated by our broker) for 2 hours and did not finish moving until midnight. They came with a truck that was obviously too small to fit all of our stuff in it, made a hugh hole our basement floor that costs $3176 to fix, stored the furniture instead of moving it and held it for over a month. We moved on June 24th and it has not left our state of origin yet-It is now August 2, and they still will not get me a moving date. Avoid these guys like the plaque-they are crooks!!!

4. M

   Monica H.

   Source: MoveAdvisor · Queens Village, NY to Atlanta, GA

   25 Aug 2020StudioPaid $2,300

   Missing boxes.

   This company lost my belongings and refuse to call me back !! I have been calling/emailing for 10 days straight no reply as of yet.

5. I

   Iain H.

   Source: MoveAdvisor · South Burlington, VT

   4 Nov 20192-bedroomPaid $4,088

   DO NOT accept. Run!

   I have been dealing with these folks for over a week. If your moving broker says that they're going to use, G & M Moving, RUN! DO NOT accept them as the sub contractor!! They left 1/3 of my household goods in the NJ warehouse on my move from Burlington, VT to Chattanooga, TN. We're going on Day #8 and I still don't have the items (and entire sheet of over 55 boxes of goods!). I have called, left messages, written emails and no one has responded. Great business practice! Why they didn't remedy their mess up and send my goods on a truck the next morning is beyond my comprehension. In addition, the broker, Rte 66 Moving, have been just as inept and incompetent in solving the problem and delivering the items. Rte 66 has been absolutely useless! I still don't have 1/3 of my household items and it's Day 8 from the original drop off day. RUN!! Don't do business with these folks!! If I could have left 0 stars, I would have!

6. B

   Bob T.

   Source: MoveAdvisor · Germantown, TN to Tampa, FL

   5 May 20193-bedroomPaid $7,000

   Rogue mover all the way.

   An interstate household goods moving broker is not a moving company and is not held to the same legal standards as a moving company. An interstate household goods broker is any person or company who, for compensation, arranges, or offers to arrange the transportation of property by an authorized motor carrier. 49 CFR § 371.2(a). An interstate broker provides estimates for household goods transportation services to potential consumer shippers. The motor carrier selected by the consumer shipper to perform the moving services must agree to adopt the broker's estimate as their own and follow the terms and conditions as estimated. G & M failed in all aspects of this codicil. This is the epitomy of " bait and switch" and misrepresentation. This is what as known by the Federal DOT as a rogue moving company, contracted by an alleged mover, who turned out to be a broker , out of TN. I should have done my research before, but circumstances prevented it. All the "You might have a rogue moving company if.." 5 reasons, which ALL applied. I got an actual, physically estimated binding estimate from North American Van Lines, that a G* from the "movers" in TN, stated " send me their estimate, I'll beat it". I foolishly did, which he recreated verbatim on their letterhead, but much lower, again on a BINDING, NOT OVER, estimate. The next day, a "representative" called, again without seeing any of our items, said he was QA and revising their inventory, raising their price approx $400 more. We had agreed to order their original service. On moving day, a half full, rented Ryder truck showed up, with 3 men, 2 who spoke no English. They rapidly taped and covered our items, placed them on our front lawn, breaking our door , not having enough space for our shipment , damaging numerous items, and stated they would arrive at our destination in 3 to 5 days, since we would not be at the destination until day 2. It was delayed over 10 days and the " subcontractor", G&M Moving of Bayonne NJ, "Stefon", says he didn't know where it was, somewhere between NJ and Florida, which didn't make sense, since the route did not involve New Jersey. He stated he had no idea why "the broker " had given us a delivery date and to deal ONLY with him. I will be filing a complaint with the Federal DOT, ICC and possibly reporting our items stolen, as no one seems to know where they are. The then designated "broker" updated us to " it's in a warehouse in North Carolina now" and "might be there by Saturday, the 10th". They increased our price an ADDITIONAL $2000. They are basically held our goods hostage, at their leisure. It arrived in the same Ryder truck, same packing order, dirty leaves and damaged items, missing items, and the driver attempted to extort an additional $600 to unload the truck, to which I replied, "hold on, I'll call the Sheriff's Office". Stefon immediately was contacted by the driver, and advised his driver to unload. STAY AWAY FROM G & M MOVING OF BAYONNE NJ. VETERANS BEWARE. FIRST RESPONDERS BEWARE.

7. H

   Hayley K.

   Source: MoveAdvisor · Phoenix, AZ

   28 Apr 20191-bedroomPaid $3,300

   Do Not Use.

   DO NOT USE. If you are considering using this company and/or Moving Forward America I cannot warn you enough to stay away. This company in conjunction with Moving Forward America was unresponsive, unreliable, and just unethical once you start working with them. Not only will they lie to you about pick up and delivery dates but they will also ask for more money every step of the way. ALL CASH! We were told the driver would be arriving, on his way, or coming this afternoon for 5 days before they actually arrived and demanded more money. Do not use this company, especially for long distance moves. I question whether any positive reviews are even real.

8. B

   Bryan P.

   Source: MoveAdvisor

   15 Apr 20191-bedroomPaid $2,000

   Stolen Tv, Extortion And Unproffesional.

   Moved me from New York to MIAMI, consistently lied about showing up and did not provide the proper insurance for my building. The company stole me TV offered zero to help find it in the warehouse. The one item of valuable was stolen and they pushed me for more money to get my stuff off the truck. STAY AWAY and you will find zero help from STEFFAN. SCAM ARTISTS, LIARS AND SHOULD BE IN JAIL.

9. G

   Gayle B.

   Source: MoveAdvisor · Lititz, PA to Mount Pleasant, PA

   22 Feb 2019Partial movePaid $2,385

   Items Stolen.

   This company moved us from PA to SC in December 2018. The only complaint I have about the moving/packing day is that the price continued getting higher and higher, much higher than what had been quoted to us earlier. But we went along and paid what they requested. However, upon delivery of our goods in SC, several of my designer purses were missing. Two Louis Vuittons and one Gucci were among the most expensive. I also had a Coach and a Tory Burch. We don't know if it was the packers at our PA house or the unpackers at our SC but someone stole them. We have filed a claim with movingclaims.com and will see what happens. No way I'll recoup the money spent on these purses. :).

10. D

    Dorothy S.

    Source: MoveAdvisor · New Brunswick, NJ to Franksville, WI

    13 Feb 20191-bedroomPaid $3,250

    Over $3000 in damage to my new furniture.

    I moved from New Jersey to Wisconsin. My furniture was only 4 months old. The movers had it all loaded on the truck by the time the gentleman had me sign the paperwork. I was told I was signing for the $10,000 of insurance coverage. They damaged over $3000 worth of my brand new furniture by handing it like it was garbage. They also damaged walls and woodwork in my home when they delivered it. The one mover dropped my end table off the dolly breaking the shelf and denting my wood floor. They also painted a black table that they damaged that the paint was still wet when I unwrapped it. They didn't wrap some items in blankets that ended up damaged. Do not use this moving company because you will only get 60 cents per pound for the damage and replacement of your belongings. They ruined so much furniture that I am not going to be fully compensated for now. They don't even care how they handle your belongings because at .60 a pound what are they losing? All the guy did when they picked up my stuff was try to find ways to charge me more than the estimate. I had less stuff than estimated and they charged me $550 over the estimate. They are dishonest and unprofessional. STAY AWAY IF YOU WANT YOUR STUFF TO GET THERE UNDAMAGED!!