Global Elite Relocation Services

Reviews

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1. A

   Abigail B.

   Source: MoveAdvisor · Donaldson, AR to Adairville, KY

   18 Jan 20241-bedroomPaid $3,560

   Thank You!!

   We had many choices of moving company to use, I am so glad we chose Global Elite Relocation Services.... From start to finish they did a phenomenal job Highly recommend them for any moving needs! Thank You!!

2. D

   Diana J.

   Source: MoveAdvisor · East Palatka, FL to Saco, ME

   17 Jan 20243-bedroomPaid $5,656

   Will use them again whenever I have to move.

   I used Global Elite Relocation Services moving last summer and Global Elite Relocation Services is so much BETTER. They did our move in less than 3 hours and were super nice and respectful (not creepy). Will use them again whenever I have to move.

3. P

   Patrick M.

   Source: MoveAdvisor · Daytona Beach, FL to Clifton, NJ

   11 Jan 20241-bedroomPaid $4,500

   Great moving company!!

   I really recommend this moving company to move your belongings, this guys were really nice, packed all my stuff with care and arrived to NJ couple days after my moving pick up, will call you guys again forsure!!

4. A

   Angie D.

   Source: MoveAdvisor · West Palm Beach, FL to Katy, TX

   11 Jan 20243-bedroomPaid $5,572

   Great movers!

   I recently had the pleasure of using Global Elite for my relocation, and I cannot express enough how impressed I am with their outstanding service. From start to finish, every aspect of the move was handled with professionalism, efficiency, and care. The team at Global demonstrated a high level of expertise and skill in handling all aspects of the moving process. The packing was meticulous, ensuring that all my belongings were securely wrapped and protected during transit. Their attention to detail was evident, and it gave me great peace of mind throughout the entire process. The moving crew was not only punctual but also incredibly courteous and friendly. I highly recommend Global for anyone in need of a reliable and professional moving service. They exceeded my expectations in every way, making my move a stress-free and enjoyable experience.

5. R

   Robert M.

   Source: MoveAdvisor · Farley, IA to Barnard, KS

   7 Jan 20243-bedroomPaid $6,640

   You cannot go wrong at all with Global Elite Relocation Serviceman.

   You cannot go wrong at all with Global Elite Relocation Serviceman. I had to move my elderly aunts apartment. I called them and a few hours later we were moving their apartment. The movers were friendly and sympathetic to my aunts situation. They smiled the entire time although I know it was a task to move an apartment that had not been packed at all. I would definitely use them for any of my moving needs and will recommend them to anyone that needs a moving company! Thank you for everything!!!!

6. M

   Marguerite S.

   Source: MoveAdvisor · Dover, DE to Seaford, DE

   3 Mar 20242-bedroomPaid $2,656

   Ok 4 star.

   Amidst the early days of Covid, we hired them to move our belongings from our apartment to a storage unit before leaving New York. They adhered to the quoted time frame without any attempts to add additional charges. Additionally, they loaded the boxes and items neatly into the storage unit, demonstrating their commitment to quality work. Though They broke one of our table but it is not a big issue. I am taking a star for it.

7. H

   Holly M.

   Source: MoveAdvisor · Titusville, FL to Madison, WI

   29 Jul 20241-bedroomPaid $2,100

   If I could give negative stars I would...

   I had a move from Florida to wisconsin, spoke with a gentleman and decided to move forward using this company. I wish I hadn't. I will get to that in a minute. The day of my move December 18th 2023 was perfectly fine had some extra items whi h I had already expected I would need to pay extra for, that was fine and the two gentle man that moved my items were perfectly nice. However the drop off is where everything went to he'll. Before the items were even dropped off the two men told my sister she would have to pay 100 dollars because of a set of stairs. Now when I initially started the process I was assured one flight of steps was fine. Then a surprise when that is a lie at drop off red flag number one. My poor sister paid the 100 dollars which was not documented on the reciept and they dropped off my items. While taking inventory later that day I noticed I was missing a 32 inch tv and a purple checked bag suitcase that contained non replaceable books, as well as two of my lamps were broken at the socket where the light bulb goes in. I immediately panicked and called the customer service. I spoke with a women and she assured me she would speak with the drivers to find out what happened. I re ieved a voicemail which I still have Mayne 30 minutes later stating my items had been mistakenly left on the truck and would be dropped off when the truck circled back in about two weeks. Annoying but ok fine. Those two weeks go by and I contact customer service again and again receive an voice mail which I still have that states that it wasn't just my items missing but others as well as the shipments the trucks got mixed up and others got the wrong items. Please be patient while we figure this out. I was patient. When I contacted them again I was told that no the items wre lost and to file a claim. So I did. And do you want to know what the people from the claims told me, they do not work with your company. Excuse my language but what the fuck. It has been months and my items are still missing and there has been no resolve to this.

8. J

   Jerome M.

   Source: MoveAdvisor · Gainesville, GA

   26 Apr 20241-bedroomPaid $1,558

   Cancellation.

   This company is terrible. I dealt with one lady on the phone for at least two days. I signed the estimate less than 20 hours later. I sent her an email from the emails she sent me and told her I’d like to cancel it this time we’re not gonna move furniture For now. she emailed me back saying well I hope you’re not changing your mind due to money. long story short I have quite a few emails back-and-forth and I told her just refund my money. It’s only been a day and it’s 40 days before the move, she didn’t tell me or give me a direct email to cancel. (I wasn’t home to read the estimate that I signed ) she had her boss call me and try to talk me into staying and , neither one of them told me that this isn’t the email you send for cancellation. I sent it to the email I’ve been dealing with the lady since day one. And remember, she emailed me back two times. Now they’re sticking me over $400 terrible company not a way to do business I well not recommend anybody that these people.

9. K

   Kenneth F.

   Source: MoveAdvisor · Auburn, CA

   16 Apr 20242-bedroomPaid $3,020

   MISSING BOXES AND BROKEN FURNITURE

   WHAT A COMPLETE NIGHTMARE!! MISSING 2 BOXES.MY BOXES THAT ACTUALLY MADE IT TO MY HOUSE LOOKED LIKE A CRUSHED ALUMINUM BEER CAN UPON ARRIVAL! EVERY PIECE OF MY FURNITURE WAS BROKEN IN SOME WAY. I WAS CHARGES AN EXTRA 500.00 DOLLARS WHEN THEY PICKED UP MY BOXES AND FURNITURE EVEN THOUGH I HAD EVERYTHING LAID OUT AND MEASURED TO THE CUBIC FOOT WITH A TAPE MEASURE, WHICH MATCHED THE ESTIMATE THEY WROTE INITIALLY. THEY TRIED TO UNLOAD ITEMS THAT WERE NOT EVEN MINE. UNFORTUNATELY I'M SURE THIS IS HOW MY BOXES WENT MISSING! THIS COMPANY IS INVOLVED WITH OTHER MOVING COMPANIES AS WELL. WHAT THEY DO IS ONE OF THEM WILL GIVE YOU A HIGH BID AND THEN ANOTHER COMPANY (FIRST CLASS MOVERS)WILL GIVE YOU A HIGHER BID THEY WORK TOGETHER, BUT ARE 2 SEPERATE BUSINESS NAMES WORKING AS ONE. IT'S ALL A BIG SCAM ESPECIALLY THE PICKUP DAY WHEN THEY CHARGE YOU MUCH MORE MONEY THAN THE ESTIMATE THEY GIVE YOU! WATCH OUT FOR A WOMAN NAMED CRYSTAL AND A MAN NAMED DOUG!!! I NOW AM OUT MY TWO EXTRA LARGE BOXES AND LEFT WITH A BUNCH OF BUSTED UP FURNITURE.......BE WARNED!

10. P

    Pandush G.

    Source: MoveAdvisor · Pontiac, MI to Redondo Beach, CA

    1 Mar 2024Commercial movePaid $3,258

    Deceptive & False Advertisement, coercive tactics and ghosting!

    This company was very stressful to deal with. GlobalElite were soliciting their services by sending me frequent messages about the discounted rates until the reservation was complete. They are untrustworthy, and employ deceptive tactics in dealing with the clients. Both their representatives although initially motivated and communicative, deceptively gave lower rates and misinformation or wrong information, respectively, later in the process. Albert and Olivia were tworepa I had to deal with. The initial quote was for $1800 and Olivia was the person who I spoke with to confirm the pickup 3 days prior. I was asked by her to crate items. Correspondence was done by text and photos of the crates, size, and weight were clearly communicated. I was given approval to proceed.The carrier who showed up to pick up my items was not the company I had paid. This company was Exclusive Movers LLC not the confirmed Infinity Moving Solutions LLC. They told me that they cannot leave with my items unless I came to an impromptu agreement to accept bulk item charges of $600 total or $300 per crate. I reluctantly agreed. He went to speak with his manager and told me that pickup could not happen without me agreeing to pay an extra $3600 (something he randomly came up with without actual calculations) or 600 cubic feet of goods at $6.00/sf. Each crate filled with my items amounted to 112cf per crate. The total volume of my items would be 224cf. I pulled my calculator and told him that each crate is only 112 and not 300 each. After a stressful negotiation I agreed to cover the lost space due to my crates being bulky items for an extra 130 cf or the equivalent non stackable size of one of my crates. The total volume would be 286cf minumum charges plus 130cf. As I was telling them that I was given direction by the moving professional Olivia to crate the items and I would have not done so had I known I would be charged more than I was quoted, they also told me that they did not feel comfortable to take my commercial furniture without crating so they ended up helping me crate them during the delivery pickup window. They did this because they wanted my items to be well protected. Due to the nature of the fast approaching delivery deadline I reluctantly agreed to a total increase of $1458.60. They also used the empty volume of 130cf as part of the fuel charges calculation. At the end, I also tipped the movers $100 for helping me crate and wrap items with tape, rendering them stable inside the vertical crates. Fearing that the delivery would not happen on time to my client’s destination, I paid by check and signed all documents that were very confusing. The contract stated that the items were worth $3258.60 and not $12,012 as initially stated. I owed $1429.27 upon delivery. I received a call 8 days later telling me that my items were being loaded to go to the destination and was told it would take 7-10 more days to get there. The 1st delivery date on the agreement, although at this point looked like only a suggestion, was for 4 days earlier for 2/16/24. I called customer service multiple times to get information about delivery updates but they either left me on hold or never called me back. When I expressed concerns about what happened at pickup, the customer service representative for Infinity Moving Solutions LLC would tell me that he would talk to his supervisor because what happened was not correct. After a further 8 days I receive an email from my client that for delivery would happen and they required a forklift to be coordinated at destination to deliver the items. This was never mentioned to me before, not by albert@movingreloservices.com nor olivia@movingprofessional.net, or by any of the customer service people at Infinity Moving Solutions LLC. The person I spoke mentioned that I couldn’t get items delivered unless I provided the equipment or paid extra for shuttle. I was able to contact Albert after multiple failed attempts. That time I was told by him to reach customer service, and hung up on me mid-speech. The second time we connected he hung up when he heard that Olivia had asked me to crate items. From that point on I was ghosted by him. .Voicemail inboxes were full. Not a good sign. Items had arriving damaged made things worse. The driver told me that the items should have never been crated. The goods are unacceptable and need to be replaced. Now I’m short around $13,000. This has damaged my reputation with my client and it Global Elite, IMS LLC and Exclusive Movers LLC are responsible. I now need to manufacture new items to ship across the country again by other means. I will be filing a damaged goods claim but there is no webpage or number to contact other than “customer service”. I can safely assume that they do this type of thing often. Stay away and hire actual movers you can trust. Don’t fall for their false advertisement and solicitation. I would give a 0 if I could. Hanging up is unacceptable. 0/5