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Recent reviews

H
29 Jul 2024 · MoveAdvisor
1.0 out of 51.0
I had a move from Florida to wisconsin, spoke with a gentleman and decided to move forward using this company. I wish I hadn't. I will get to that in a minute. The day of my move December 18th 2023 was perfectly fine had some extra items whi h I had already expected I would need to pay extra for, that was fine and the two gentle man that moved my items were perfectly nice. However the drop off is where everything went to he'll. Before the items were even dropped off the two men told my sister she would have to pay 100 dollars because of a set of stairs. Now when I initially started the process I was assured one flight of steps was fine. Then a surprise when that is a lie at drop off red flag number one. My poor sister paid the 100 dollars which was not documented on the reciept and they dropped off my items. While taking inventory later that day I noticed I was missing a 32 inch tv and a purple checked bag suitcase that contained non replaceable books, as well as two of my lamps were broken at the socket where the light bulb goes in. I immediately panicked and called the customer service. I spoke with a women and she assured me she would speak with the drivers to find out what happened. I re ieved a voicemail which I still have Mayne 30 minutes later stating my items had been mistakenly left on the truck and would be dropped off when the truck circled back in about two weeks. Annoying but ok fine. Those two weeks go by and I contact customer service again and again receive an voice mail which I still have that states that it wasn't just my items missing but others as well as the shipments the trucks got mixed up and others got the wrong items. Please be patient while we figure this out. I was patient. When I contacted them again I was told that no the items wre lost and to file a claim. So I did. And do you want to know what the people from the claims told me, they do not work with your company. Excuse my language but what the fuck. It has been months and my items are still missing and there has been no resolve to this.
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J
26 Apr 2024 · MoveAdvisor
1.0 out of 51.0
This company is terrible. I dealt with one lady on the phone for at least two days. I signed the estimate less than 20 hours later. I sent her an email from the emails she sent me and told her I’d like to cancel it this time we’re not gonna move furniture For now. she emailed me back saying well I hope you’re not changing your mind due to money. long story short I have quite a few emails back-and-forth and I told her just refund my money. It’s only been a day and it’s 40 days before the move, she didn’t tell me or give me a direct email to cancel. (I wasn’t home to read the estimate that I signed ) she had her boss call me and try to talk me into staying and , neither one of them told me that this isn’t the email you send for cancellation. I sent it to the email I’ve been dealing with the lady since day one. And remember, she emailed me back two times. Now they’re sticking me over $400 terrible company not a way to do business I well not recommend anybody that these people.
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K
16 Apr 2024 · MoveAdvisor
1.0 out of 51.0
WHAT A COMPLETE NIGHTMARE!! MISSING 2 BOXES.MY BOXES THAT ACTUALLY MADE IT TO MY HOUSE LOOKED LIKE A CRUSHED ALUMINUM BEER CAN UPON ARRIVAL! EVERY PIECE OF MY FURNITURE WAS BROKEN IN SOME WAY. I WAS CHARGES AN EXTRA 500.00 DOLLARS WHEN THEY PICKED UP MY BOXES AND FURNITURE EVEN THOUGH I HAD EVERYTHING LAID OUT AND MEASURED TO THE CUBIC FOOT WITH A TAPE MEASURE, WHICH MATCHED THE ESTIMATE THEY WROTE INITIALLY. THEY TRIED TO UNLOAD ITEMS THAT WERE NOT EVEN MINE. UNFORTUNATELY I'M SURE THIS IS HOW MY BOXES WENT MISSING! THIS COMPANY IS INVOLVED WITH OTHER MOVING COMPANIES AS WELL. WHAT THEY DO IS ONE OF THEM WILL GIVE YOU A HIGH BID AND THEN ANOTHER COMPANY (FIRST CLASS MOVERS)WILL GIVE YOU A HIGHER BID THEY WORK TOGETHER, BUT ARE 2 SEPERATE BUSINESS NAMES WORKING AS ONE. IT'S ALL A BIG SCAM ESPECIALLY THE PICKUP DAY WHEN THEY CHARGE YOU MUCH MORE MONEY THAN THE ESTIMATE THEY GIVE YOU! WATCH OUT FOR A WOMAN NAMED CRYSTAL AND A MAN NAMED DOUG!!! I NOW AM OUT MY TWO EXTRA LARGE BOXES AND LEFT WITH A BUNCH OF BUSTED UP FURNITURE.......BE WARNED!
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I
6 Mar 2024 · MoveAdvisor
5.0 out of 55.0
These guys were absolutely amazing! They even arrived EARLY, which is rare, and were incredibly understanding and considerate when I wasn't as prepared as I had hoped. However, they took care of the last-minute tasks seamlessly, and we stayed within the original estimate. They were genuinely friendly, focused on their work, and extremely efficient. While I hope not to move again anytime soon, if I do, I will undoubtedly choose Global Elite Relocation Services without hesitation. I cannot recommend.
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M
3 Mar 2024 · MoveAdvisor
4.0 out of 54.0
Amidst the early days of Covid, we hired them to move our belongings from our apartment to a storage unit before leaving New York. They adhered to the quoted time frame without any attempts to add additional charges. Additionally, they loaded the boxes and items neatly into the storage unit, demonstrating their commitment to quality work. Though They broke one of our table but it is not a big issue. I am taking a star for it.
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