Independent Moving Solutions

Reviews

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1. C

   Christopher B.

   Source: MoveAdvisor · Lake Worth, FL to Dalton, GA

   21 Oct 20202-bedroomPaid $5,067

   Absolutely recommed!!

   Great customer service, smooth move out/in. The sale team before and during the move was very good at communicating. The moving team was super : effective, discrete, careful. I would definitely love to recommend their service to everyone!

2. A

   Alvin D.

   Source: MoveAdvisor · Fort Lauderdale, FL to Nanafalia, AL

   20 Oct 20202-bedroomPaid $4,367

   Best movers!!

   They were fast, never took breaks and they were clearly experts. Jason has been at this for 7 years and it shows. Guys, he removed a railing in order to get my treadmill upstairs. Recommended them to all.

3. C

   Colton D.

   Source: MoveAdvisor · Ramona, KS to Fall City, WA

   13 Oct 20203-bedroomPaid $5,623

   I will highly recommend them!

   I had a great experience with Independent Moving Solutions! They were very professional and fast! They were very kind. They packed/unpacked, loaded/unloaded everything with extreme care and respect. Cost was also fair. Thanks a lot guys.

4. B

   Ben B.

   Source: MoveAdvisor · Lanai City, HI to Naperville, IL

   13 Oct 20202-bedroomPaid $4,452

   Smooth movers!

   I hired Independent Moving Solutions last week to help my sister. She did a home remodel and her contractor moved all her furniture and belongings into the garage. We needed to get it all back into the house. Recommended Independent Moving Solutions to all.

5. S

   Saphie W.

   Source: MoveAdvisor · El Centro, CA to Douglasville, GA

   30 Oct 20203-bedroomPaid $2,061

   Moving Nightmare.

   Very poor customer service and poor communication. Staff is very nice at time of booking until you sign the contract. After that, no one contacts you to give you information about your booking. Staff is rude, deliberately hung up on me twice when I tried to get information about my pick up time. She told me she was going to hang up the phone because she was through with me! After several phone calls, I finally received a pick up time between 9am-11am. The driver called my husband @11:45 am to say he was 5-6 hours away and won't arrive at my place until late evening. This company has no regards for customers so beware!

6. D

   Diane K.

   Source: MoveAdvisor · Elizabeth City, NC to Bristow, VA

   21 May 20211-bedroomPaid $5,081

   Horrible

   Move distance 225 miles. Estimate for small move with no furniture or large items $1823. Actual cost over $5000. Showed up late at night to load truck. Coerced by driver to pay extra cash directly to him to “save money.” Shady as hell. Boxes arrived broken, crushed. Too many broken valuables to count. Missing a LOT of items. Repeated calls made trying to find missing items. They never get back to you after taking information. Now the phone number is temporarily out of order. DO NOT do business with this company.

7. S

   Sam D.

   Source: MoveAdvisor · Memphis, MI to Miami, FL

   10 Jan 20213-bedroomPaid $2,000

   Michael Korman is the biggest scam artist and horrible person

   Do not ever use this company associated with Michael Korman or his associates. A complete scam and a waste of your money, like all the other reviews of them breaking your stuff and stealing your money---its the exact kind of person he is. He will run straight with your money to blow it on him or the strip club he frequents to pick up whatever scum of the earth he can. He's that kind of low life. Save your money and use someone reliable---someone less trashy and knows how to have integrity. This kid is a KID and a waste of space.

8. F

   Franco A.

   Source: MoveAdvisor · Atlanta, GA to Dallas, TX

   6 Jan 20211-bedroomPaid $2,800

   Stay Away

   After getting a quote and paying a deposit, another rep called me a few days before pickup and increased my price by over $1000. I had to cancel my scheduled move. They were rude and tried to lecture me when I was cancelling. They tried to deny me a refund, till I pointed out that it was within the 48hrs so I'm entitled to a refund. They agreed to give me 90% of my deposit. It has been almost a month and I haven't received it yet. They don't respond to emails and when I call they give me the same runner around about it being processed. Stay Away!!

9. H

   Heidi A.

   Source: MoveAdvisor · San Francisco, CA to Milwaukee, WI

   20 Dec 20201-bedroomPaid $2,600

   IMS - A ZERO STAR RATING! Stole my furniture and belongings!

   Don't dare use Independent Moving Solutions! RIPOFF ARTISTS! This is a review against Independent Moving Solutions (IMS) for failing to follow through on their contract. This is a moving company that has scammed many of clients. They took my money and then hired another moving company to pick up and deliver my goods, some of which are deeply personal being from my deceased father and sister. It's been over 3 1/2 months since I moved from San Francisco to Wisconsin to be with my elderly mother who recently suffered from a stroke. I hired IMS to move $10,000 worth of my furniture and personal belongings and nothing has been delivered. IMS is NOT a BBB accredited company and has horrible reviews all over the internet including the BBB site here: https://www.bbb.org/us/fl/lake-worth/profile/moving-and-storage-companies/independent-moving-solutions-llc-0633-90558396/customer-reviews And all over Yelp: https://www.yelp.com/biz/independent-moving-solutions-lake-worth-7 As of today’s date (12/20/20) I have received none of furniture and personal belongings. Including paintings my deceased sister made for me. They brokered my move out to Konami Moving & Storage who picked up my furniture and personal belongings on 9/2/2021 from my home in San Francisco, CA supposedly to be delivered to my new home in Milwaukee, WI. Again, the furniture and personal belongings have not been delivered as of 12/20/2020. The contract states that they have 30 business days to deliver from pickup date. They have never contacted me or answered my calls since picking up my belongings. Neither company responses to calls or emails. This situation has cost me financially as I have had to purchase/replace necessary items to work from my home, to sleep, for my health and other basic needs such as clothing. It has also cost me emotional distress and has distracted me from helping to take care of my 93-year-old mother. I have spent innumerable hours on the phone and with emails trying to resolve this matter with both IMS and Konami. I have been placing on hold many times for 40-50 minutes at a time and then hung up on Sincerely, Heidi Move size: Whole apartment. Cross Country Move Service cost: $2600 plus replacement costs.

10. S

    Sheneka C.

    Source: MoveAdvisor · Los Angeles, CA to Miami, FL

    12 Dec 20201-bedroomPaid $2,900

    WORST Company Ever!!! Scammers

    I literally called in less than 2 hours to stop contract and ask that I get a 48 hour grace period on my quote. Even though I was told by “Josh” and the customer service that they would put a hold on the transaction they took my $$$$$ anyway. Not only did they take my money but they won’t return my calls. I spoke to “Josh Miller” once since they took my $$$$$. He promised me he would call me back in 10 minutes to resolve the issue. He also hung up on me claiming that he had “ bad signal” and couldn’t hear me clearly. Clearly that’s a ploy. None of their 24 hour customer service numbers are working and nobody has returned any of my emails or phone calls. They are SCAMMERS. It’s a pandemic and people’s financial situations are in dire straits. To take advantage of someone who is clearly in need at a time like this is behind disgusting. Do not use this business, they aren’t a business they are a front. Never in my life have I ever been taken advantage of like this. Please report them and get them taken out of business. They are the absolute WORST experience I’ve ever had. DO NOT USE THEM.