James Removals

Reviews

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1. D

   David R.

   Source: RemovalReviews · London, UK

   25 Jun 2016Paid £646

   Standard bearer for first class service.

   I recently hired James Removal to assist me with a move from my house that I had sold following a set of challenging circumstances and significant trauma over a period of twenty one months. The staff at James removal were wonderful in their care and support of me and sensitive to my needs during this process. The removal guys turned up on time were wonderful in their assistance and support in the organisation of my belonging into those that would be moved to my rental property and the remainder that would go into long term storage. I have bought and sold seven properties to date and I can honestly say I have never had such a excellent and well managed move that was delivered with grerat professionailm and care. The professionalism and care is embedded into the culture of James Removal and is evident on first contact with the office based staff who are wonderfully helpful and supportive and are solution focussed and helpful to any last minute changes. I will be recommending James Removals to family, friends and coileagues and consider this firm to be the standard bearer for excxellent service and will use them into the future. David Ryan Director of Corporate Services Children's Commissioner for England.

2. S

   Sharon D.

   Source: RemovalReviews · London, UK

   14 Dec 2015Paid £860

   Excellent Service.

   I used James removals as I wanted a stress free move (as possible).. And this is exactly what I got.. They were absolutely brilliant.. I could not have asked for a better service.. I would definitely use them again.. They arrived on time and they worked hard.. They delivered all boxes to each room where they needed to go. After the move I had a problem with my dryer.. They collected it and fixed it for me. As I said an excellent friendly service.

3. M

   Mandy

   Source: RemovalReviews · London, UK

   8 Jun 2015Paid £990

   Fantastic removal company.

   If you are considering using a removal company then I would definitely recommend James Removals. They are a really professional company and made the whole process as stress free as possible. I could not book them until I had exchanged and had a completion date but I was able to get packing boxes from them for a refundable deposit as we decided to pack ourselves. On moving day 4 men turned up on time and in uniform and just got on with loading our furniture and boxes really efficiently and with utmost care. They dismantled anything we asked them to and reassembled it in our new house. The whole day went very smoothly and cannot recommend them enough- it certainly is worth the money you pay and would use them again.

4. G

   Gordon W.

   Source: RemovalReviews · London, UK to Southend-on-Sea, UK

   2 Apr 2015Paid £1,068

   Removal london to Chatham Kent.

   Excellent  crew , worked as a team , no moaning just got on with the job, beds dismantled , fridge  doors taken off, got to new place Vendors were late , so our guys had to hang around , it was no problem moved everything in to the proper rooms no problem , we was very pleased with the whole package provided by James removals . The crew is a credit to your company . all beds were reassembled , doors put back on fridge , well done !! We defiantly recommend this company .  Gordon and Trisha Wheeler .

5. C

   Claire D.

   Source: RemovalReviews · London, UK

   2 Mar 2015Paid £588

   Quality of service.

   This company treated my mothers bits and pieces as if they belonged to the queen. They couldn't have been more helpful. They completed this move in 4 days from first contact to the moving day. I don't think you'll get a better service anywhere else. As we were on a tight schedule we asked for the items to be packed into boxes which was fantastic as my mum didn't have to do a thing. It really took all the stress away for her. Also the boxes are refundable on return (and they collect them!).

6. C

   Colin R.

   Source: RemovalReviews · London, UK

   21 Jan 2015Paid £800

   Moving.

   I would recommend James removals.there operatives were very hard working.very carefull with our property.the three lads we had were very pleasant to work with .they also went above and beyond what you would expect.thank you very much.The lorry arrived bang on time.the fragile items were all well looked after.they covered our leather settes with purpose made covers.dismantled our large American fridge and reassembled at the new house.the large range cooker was moved with ease and they rapped it in plastic for us at the new house as it was not ready to be installed yet.

7. J

   John D.

   Source: RemovalReviews · London, UK to Brighton and Hove, UK

   10 Aug 2019Paid £1,080

   Read the small print.

   Whilst everything generally went well, a valuable item was dropped and badly damaged by one of their operatives and we were assured we would be covered by insurance. However, James Removals refused to make any contribution. Be careful if you pack anything yourself as they won't cover it. Would not use them again or recommend them.

8. F

   Frances S.

   Source: RemovalReviews · London, UK to Oxford, UK

   26 May 2015Paid £850

   Poor aftersales care.

   The team was very helpful prior to the move and also on the day.  However, I would not recommend this company outside the small area that they work within.  I moved from London to Oxford but this is considered 'out of area'.  They have not collected the moving boxes and I am unable to drop them at the depot as there are too many to fit in the car.  6 months later they are still holding my deposit.

9. N

   Nicola Y.

   Source: RemovalReviews

   20 Sep 20241-bedroomPaid £800

   Woooow

   My stuff was put in storage for 4 months it came back 2 days ago when I opened my container all my shoes are full of mould I cannot believe this I've got 28 more boxes and plastic containers to go through I'm dreading it I'm devastated and staff are not pleasant managers don't care no one taking responsibility

10. S

    Sue R.

    Source: RemovalReviews · London, UK to Kendal, UK

    5 Dec 20203-bedroomPaid £2,700

    Terrible management, good guys on the ground

    I accepted a quote for a 2-day move. It turned into a 3-day move without my agreement. The staff member dealing with me repeatedly changed his story about what was happening. Poor communication all round made an already stressful experience much worse. The guys on the ground did a great job despite (rather than because of) the office. I provided feedback to the office. The response was I was wrong about what was agreed. I do not recommend this company.