MoveStore Removals and Storage

Reviews

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1. D

   Dionne N.

   Source: RemovalReviews · Livingston, UK

   25 Mar 20242-bedroomPaid £2,544

   Great experience

   Great experience moving long distance, quoted over a video call, all very efficient kept us posted what was happening once booked with them. On the day they went around property with us checking what was going what was staying. They laid down floor protectors and took shoes off for going up and down stairs very polite friendly and respectful of property and goods. Moving into property again same care taken with floors etc fast service and put everything where we wanted. Thanks so much took away a big headache for us.

   Response from MoveStore Removals and Storage

   Good evening, Thank you for taking the time to leave us a positive review. I am pleased to hear that the additional steps that we take to protect our clients items and properties was appreciated. All the best in your new home. Kind regards, The MoveStore Team

2. M

   Mandy M.

   Source: RemovalReviews · Edinburgh, UK

   25 Mar 20244+ bedroomPaid £1,078

   A.M.A.Z.I.N.G

   What a superb service Cameron offers, from delicately packing our valuables and to building beds at the other side. What a polite and courteous bunch of people. We can’t thank you enough. Smooth & easy a move as it can be. Highly recommend - 10 stars if I could. Thank you so much

   Response from MoveStore Removals and Storage

   Good evening Mandy, Thank you for taking the time to leave us a positive review. All the best in your new home. Kind regards, The MoveStore Team

3. C

   Clare S.

   Source: RemovalReviews · Edinburgh, UK to Selkirk, UK

   25 Mar 20242-bedroomPaid £700

   MoveStore Edinburgh

   I don’t normally do reviews. But have to say, move store were excellent! Cameron and his team very so professional. They made the stressful process of moving home a breeze. They also were very polite and worked very efficiently. It made the move much easier and quicker than I expected. They also made sure I was happy with placement of my furniture and belongs at the new property. I would highly recommend them. Will definitely be referring them to others. Thank you so much Move Store ? ?

   Response from MoveStore Removals and Storage

   Good evening Clare, We're so pleased to hear about your positive experience with MoveStore! Cameron and our team strive to provide professional and efficient service, making your move as smooth as possible. Thank you for choosing us and for recommending our services to others. We appreciate your support! Kind regards, The MoveStore Team

4. K

   Kate D.

   Source: RemovalReviews

   18 Mar 20243-bedroomPaid £800

   Move within Leith

   Cameron and his team were amazing. They took great care with everything to be moved and checked in to make sure all items were in the correct room. Very impressed by how fast they completed the move, especially given it was 3rd floor to 3rd floor with no lift at either side. They used runners to protect the floors from any dirt and carefully wrapped up mirrors and fabric furniture. Communication from quote to the day was efficient and helpful. Highly recommend to all!

   Response from MoveStore Removals and Storage

   Hi Kate, Thank you for your glowing review! We're thrilled to hear that Cameron and our team exceeded your expectations with their careful handling, efficiency, and excellent communication. We look forward to serving you again in the future. Kind regards, The MoveStore Team

5. A

   Anne M.

   Source: RemovalReviews

   6 Feb 2024Office movePaid £1,300

   office move

   Used the team to transfer furniture between office locations and received a fantastic service. From the interactions prior to the move date and then on the move date the team could not be more accommodating, flexible and professional. Real cheery bunch and they worked hard to deliver a great service

   Response from MoveStore Removals and Storage

   Dear Anne, Thank you for choosing MoveStore and for your positive feedback! We're thrilled to hear that our team provided you with fantastic service during your office furniture transfer. Your satisfaction means a lot to us, and we appreciate your recognition of our hard work. Should you need our services again, we're here to help. Warm regards, James MoveStore Team

6. S

   Steve T.

   Source: RemovalReviews · Edinburgh, UK

   17 Jan 20242-bedroomPaid £621

   Can't recommend highly enough.

   The team at MoveStore were absolutely fantastic. From the video call to discuss the removal requirements through to the day of the move they were always professional, polite and respectful. They were right on time, took extra care to protect my items and the furnishings between the two properties. I'd like to extend my profound thanks to Cameron and James for their friendliness and professionalism, and for making my move stress-free. Highly recommend MoveStore for anyone looking for a reliable removals service.

   Response from MoveStore Removals and Storage

   Dear Steve, Thank you for your wonderful feedback! We're thrilled to hear that your experience with MoveStore was stress-free and professional. We take pride in our careful and respectful approach to moving. Thanks for choosing MoveStore! Best regards, The MoveStore Team

7. T

   Thomas K.

   Source: RemovalReviews

   20 Dec 20232-bedroomPaid £921

   First class service

   I had relatively little experience with removal companies, and of those I had, they'd been accompanied with lots of sucking air through teeth and grumbling. I heard about MoveStore through via a recommendation from a family member and it blew anything I'd experienced prior out of the water. From start to finish, the experience was professional, speedy and exercised with care. Can wholeheartedly recommend MoveStore and will be making use of them again in the future should the need arise.

   Response from MoveStore Removals and Storage

   Dear Thomas, Thank you for your glowing review and for choosing MoveStore! We're thrilled to have provided you with a first-class service. It's fantastic to hear that our professional, speedy, and careful approach exceeded your expectations. Recommendations from family members are invaluable, and we're pleased to have lived up to the high standards they set. Should you require our services in the future, we look forward to assisting you again. Best regards, The MoveStore team

8. S

   Sophia M.

   Source: RemovalReviews · Musselburgh, UK to Edinburgh, UK

   13 Dec 20233-bedroomPaid £1,406

   Brilliant

   The team at MoveStore were fantastic. They worked efficiently and meticulously and made the whole process feel seamless. I can’t recommend them highly enough. An excellent service - thank you guys. Would definitely use MoveStore again.

   Response from MoveStore Removals and Storage

   Hi Sophia, Thank you for your kind words and for choosing MoveStore for your removal. We are delighted to hear that our team's efficiency and attention to detail made the entire process feel seamless for you. If there's anything else we can assist you with or if you ever require our services in the future, please do not hesitate to get in touch. Thank you once again for trusting MoveStore! Best regards, The MoveStore Team

9. L

   Lucas N.

   Source: RemovalReviews · Edinburgh, UK

   24 Nov 2023Partial movePaid £600

   Highly recommended

   Great value, superb service, professional to the core. Cameron and Tapera were very pleasant to work with and made our move completely stress-free. Thank you both! We'll definitely use MoveStore again in the future.

   Response from MoveStore Removals and Storage

   Hi Lucas, Thank you for taking the time to share your experience with MoveStore! We're thrilled to hear that you found our service to be of great value, superb, and professional to the core. We're especially grateful for your kind words about the specific crew members, and we will make sure to pass on your appreciation to them. It's fantastic to know that your move was completely stress-free, and we look forward to the opportunity to assist you again in the future. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for choosing MoveStore! Best regards, The MoveStore Team

10. J

    John N.

    Source: RemovalReviews

    31 Oct 20234+ bedroomPaid £1,400

    A Moving Experience !

    Great communication to gain a quote, the follow-up, payment, with a professional and friendly experience on our move day, -- Protective covers for doors, stairs, flooring and the many items of furniture. -- A walk-through of the rooms and access was appreciated prior to any removal work. -- Adaptable and flexible with a several challenging items. -- A good team who worked efficiently together to make our move seamless. Great customer service is under appreciate. Thanks to the MoveStore team. I would be happy to be contacted to validate this experience and review.

    Response from MoveStore Removals and Storage

    Hi John, Thank you for sharing your moving experience with MoveStore! We appreciate your detailed feedback and are delighted to hear that our team provided great communication, and professional and friendly service on your move day. We take pride in our attention to detail, and we're glad you noticed the efforts to protect your doors, stairs, flooring, and furniture. The walk-through and adaptability to handle challenging items are integral parts of our commitment to ensuring a seamless move. Your kind words about our efficient team and great customer service mean a lot to us. If you ever need our services in the future or have any additional feedback, please feel free to reach out. We are grateful for your recommendation. Thank you for choosing MoveStore! Best regards, The MoveStore Team