Moving Help

Reviews

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1. C

   Chris

   Source: MoveAdvisor · Dallas, TX

   23 Mar 2018Partial movePaid $120

   Movinghelp.com is terrible.

   Movinghelp.com is not to be used. They provide no assistance when their recommended movers don't commit to the move or show up. Steve & Sons Moving Co. directly at (214) 715-1504 should not ever be considered!

2. M

   Mehdi

   Source: MoveAdvisor

   4 Aug 20171-bedroomPaid C$190

   Movinghelp company.

   They charged me in US and I immediately canceled the order and I am still looking for the refund. They partially refund me and I seriously looking to get my money back.

3. E

   Erin N.

   Source: MoveAdvisor · Denver, CO to Grand Junction, CO

   17 Jul 20172-bedroomPaid $180

   Dissatisfied.

   Unfortunately we were dissatisfied with Moving Help from the beginning. They were difficult to contact after they were set up through U-Haul. I left 2 different messages on a generic voice recording, and did not receive a call back. On the day of the move, they did call to give a heads up that they would be coming by after they had lunch. One gentleman stayed in the truck, and the other did the 3 flights of stairs to our apartment. Sometimes he would go back down the stairs with only a pillow or nothing at all. While they gave us a heads up about a 15 minute grace period before starting to charge the next hour, in the end they attempted to charge us for the grace period. They also struggled to pack the truck correctly. They told us U-Haul gave us a 17' when we ordered a 20'. We later learned that we actually had a 20', and they just did a bad job packing it. Overall, very dissatisfied with their service. We would NOT recommend them to friends or family.

4. C

   Cheri

   Source: MoveAdvisor

   6 Jul 2014Paid $100

   Stressful.

   I rented a uhaul truck and hired moving help that is on uhaul website. They never showed up nothing when I called customer service they didn't care. This really was a horrible situation as I need to be out of the apartment that day. I will never ever use this company again I had to hire two men and a truck. They are very professional and getting them out tomorrow to move my things. Uhaul was nice after I dropped my truck back to them a few hours after picking it up they refunded me my money. Whatever you do my suggestion is to never click on help with movers just get the truck and go with a reputable company like hire a helper. There is reviews on movinghelp.com but they are all 5 stars they are not licensed and bonded I repeat don't do it. ' Very stressful situation what a flippin joke.

5. R

   Rose

   Source: MoveAdvisor

   31 May 2013Paid $163

   Horrible Experience.

   If you don't want your movers to show up at all, than An Elite Mover's Company is for you.  I paid 162.90 in March for services required in May.  Due to misscommunication, they thought I was moving in March.  I called 24 hours before the moving date to confirm the date and time that I was moving.  These people are very unproffesional and never answer the phone.  When they called back hours later, I spoke with Orlando and he seemed surprised and asked me the same questions I was asked back in March.  Orlando called me on my moving day and said two guys would be there at 8:30 am.  At 8:45 am, I called the company to verify what was going on.  No one had showed up.  Orlando assured me that his guys will be there soon and he was unsure  why they were late.  Orlando also informed me that he would call me back and give me an update once he knew what was going on.  At 9:35 am, I called Orlando because the movers still hadn't shown up and I hadn't gotten a phone call.  At 9:00 am, he found out his guys wouldn't be able to make it and he didn't call me.  He was very rude on the phone.  He hung up on me before I could even ask for a refund.  When I tried to get a refund, I spoke with Tyler and he was rude as well.  As soon as I said my name he hung up on me.  This happened twice.  My husband and I had to move ourselves.  It would've been nice if they showed up or helped me get someone else to help us move.  Orlando was very rude and didn't care at all.  To add to the above my wife called them the day before we moved as well to confirm with them. never any mention that they simply didn't have enough people and too many jobs scheduled. would have been nice to know that the day before we moved. when I spoke to them at 9:35 after they said they would show up at 8:30. The companies answer was one guy didn't show up to work and the other was two hours away in Hampton helping someone else move. thanks "Elite" movers Elite mover's hire them if you would like to move everything by yourself.