Moving Mania Inc

Reviews

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1. R

   Robert J.

   Source: MoveAdvisor · High Point, NC to Grand Island, NY

   25 May 20243-bedroomPaid $11,000

   move from NC to Ny

   worked thru a broker who (first mistake) who choose moving mania(second mistake) moving from NC to NY. Showed up at 11:00 0n 5 /7 and proceeded to take inventory before loading (already went thru this with the broker). Moving Mania said there was more items the before ( BS) cost us another $3000. didn't finish loading until 5:30 that afternoon. The truck was a 26" van and it was fully loaded with only our stuff. When I called for delvy I was told it would be in a few days as they were coming from Kentucky ? Why ? They called and said they would be In NY around 1 to 4 on 5/12 ( Happy Mothers day). Showed up in a different van at 5:30 with only a driver . Had to divert to a storage unit first because they loaded the van wrong. Told only the drive could unload due to insurance regs. We helped the driver anyway. Showed up the next 5/13 around 10:00 with a zombie day laborer who didn't speak English They couldn't get the couch in the apt. Had to get the apt Maintenace crew to show them how to get the couch into the apartment. Had a missing cooler and some items were broken. If you ever n think about using these %%$$$,put a gun to your head it will less painful

2. F

   Fawnda H.

   Source: MoveAdvisor · Pineville, NC to Brunswick, GA

   29 Aug 20223-bedroomPaid $6,800

   Worst moving experience (from NC to GA)

   The first mistake was booking through a broker (Southern Movers Guarantee). We thought we had full packing service but didn’t. Moving Mania came a day early when I didn’t have my packing fully completed. When they got there, the price of the move went up another $1500 based on the items I actually had to move versus what was estimated by the broker. Additionally, on the paper copy of the contract, the remaining balance was miscalculated. When they arrived to deliver and unload, I had to pay an add’l $275 for their calculation error so they would unload my items. Will never use this company or broker again.

3. S

   Sammy D.

   Source: MoveAdvisor · Miami, FL to Dothan, AL

   27 Jul 2022StudioPaid $2,150

   awful

   non-clear contracts, subject to huge price change within delivery or they will hold your furniture. stay away

4. T

   Tom H.

   Source: MoveAdvisor · Sarasota, FL to Pittsford, NY

   16 Feb 20223-bedroomPaid $13,334

   Move from Sarasota Fl to Pittsford NY 2021

   WORST move EVER (out of 17) in our 56 years of marriage! Their unprofessional/lackadaisical/canned response to our overall complaint leaves us no choice but to enlist the aid of FMCSA, IRS, Bureau of Household Services, and Fl Dept of Agriculture & Customer Service. ALL documentation regarding the move will be forwarded to each agency for their review/investigation to determine compliance, discrimination and ethics. WARRNING! Do not chose the $.60 per lb insurance! The damage THEY have done to our furniture is FAR more than the $75.00 settlement based on $.60 per lb. Red Flags: 1. Two trucks for pick up and two for delivery for intrastate move? 2. Extra charge for second truck on pick up even though their employee loaded a box spring (we were throwing out) and left it on the truck even after they realized they couldn’t get everything on one truck! The delivery took two trucks also because they “forgot” to load everything!? 3. Storage fees need to be reviewed for consistency. We were charged a full month instead actual days stored! 4. Delivery truck had no markings or signs on it but the paper work said Moving Mania? 5. Documented lost items never found and must have been hidden in the $.60 per lb!? 6. Regardless of of all the pictures of the damaged THEY did to our furniture, $75.00 was their total settlement!

5. T

   Tracy B.

   Source: MoveAdvisor · Saint Petersburg, FL to Louisville, KY

   15 Jul 20214-bedroomPaid $9,000

   Horrific experience… avoid like the Bubonic plague

   My daughter and her family used this company. After almost 3 weeks, their possessions arrived broken

6. T

   Theresa S.

   Source: MoveAdvisor · Saint Petersburg, FL to Louisville, KY

   14 Jul 20212-bedroomPaid $500,000

   Do Not Use this Co.

   My friends had all of their stuff delivered broke,and I mean everything. The woman's clothes weren't even on the truck. Worst moving co. ever. They had their dryer upside down on top of their washer. The knows were broke off dryer and all scratched up. That is just one thing. Lots more but don't have room to write it all.

7. J

   Jon B.

   Source: MoveAdvisor · Chicago, IL to Evanston, IL

   21 Apr 20212-bedroomPaid $400

   DO NOT USE THESE MOVERS

   Do not use these movers! The owner is unorganized and unprofessional and frankly a scammer- he tried to overcharge me for a half-done job. I rented a utility elevator from 9-11. He had 2 guys show up at 10:30! I sent an hr loading my major items onto/off of the elevator with his guys. They were cool and professional. I still have half of my apartment to move out, the utility elevator is booked for the rest of the month, and I was charged for using extra time. I will have to get movers again! The kicker is the owner said the work would have been done with or without my help - had I not started moving stuff out and just waited for his guys we wouldn't have gotten a single load down the elevator! I have to call movers again and go through this process somehow. And the big kicker is the owner tried to take off $50 dollars and charge me $350 for what he claimed was 4 hrs of work like he was doing me a favor! DO NOT USE THESE GUYS!

8. M

   Maria M.

   Source: MoveAdvisor · Massillon, OH to Avon Park, FL

   5 Sep 20202-bedroomPaid $800

   Better to do it Yourself.

   Poor Communication!We did all our communication over phone. The only time we communicated through email was for me to sign the authorization of my deposit.I was told I'd be dealingwith the person on the phone the whole entire move. He may believe that he was actually going to be the person doing my move. He wasn't. I was told I would be contacted the day before my move (a thursday) to go over my inventory one more time. I was not contacted. The whole day went by and no phone call, so I tried to get in contact with them by phone and by email. Was contacted through email by the person(on my moving day) who said he was going to be doing my move, to tell me that it is the drivers responsibility now. So I called the driver at 9 a.m.rightafter I got the email and ask them what time they would be coming and I was responded with they will call me between 12-3pm to let me know what time that they are showing up. Please note, this is my moving day and I'm being told I won't even be getting a call til at lastest 3pm?? I'm supposed to "move Friday and have Saturday as a spill over day if needed". The movers representative words exactly. I didn't get called by the truck driver til 5pm telling me "I'm calling to set up your moving date for tomorrow". As far as I'm concerned, the contract was null and void. It says on my paper Friday/Saturday. I tried to get my refund and they refuse. So please be warned. They say one thing but do another.

9. T

   Tom C.

   Source: MoveAdvisor · Melbourne, FL to Lompoc, CA

   11 Jul 20202-bedroomPaid $9,999

   Moving Mania.

   Worst company EVER. Stole items from my move, then made the claim impossible to complete (if one item was missing on the claim, it took multiple emails to find out what, then you couldn't simply fix the claim, you had to start over). Worst customer service every. STAY AWAY.

10. K

    Karen W.

    Source: MoveAdvisor · Columbus, OH to San Jose, CA

    3 Jul 20202-bedroomPaid $1,800

    Do Not Book Moving Mania!

    Horrible service! They got the destination address wrong and they also charged me extra from the original quote when They arrived to pick up my household goods. Oh also my things were picked up on a Sunday and I was told within 5-6 days that they would arrive in California. When I called for a status update 5 days after my things were picked up, I was notified my things had not even left the warehouse and they did not know when I would receive my things at my destination!! Disorganized and horrible customer service! What a mess, would NOT recommend.