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Recent reviews

C
16 Sep 2025 · MoveAdvisor
1.0 out of 51.0
DO NOT BOOK MOVING MANIA – ZERO STARS My mother used Moving Mania for an out-of-state move in May 2024. The result was a disaster: 20 large pieces of furniture arrived completely broken, many beyond repair. Legs snapped off antique chairs, chunks of wood missing from armoires, corners crushed on vintage dressers, holes punched straight through caned seats, scratches, paint gouges, torn leather seams—you name it, they damaged it. Filing a claim has been just as bad. For 16 months we’ve gotten nothing but excuses: “We never got your photos,” “We never received your list,” “Your email didn’t come through.” The phone is never answered, emails go unanswered, and on the rare occasion someone picks up, they lie, stall, or demand more “proof” while doing absolutely nothing to resolve the claim. Customer service is non-existent. Debbie, in particular, has been dishonest, evasive, and flat-out unhelpful—making an already terrible experience even worse. Whatever you do, do not use Moving Mania. They are careless with belongings, impossible to reach afterward, and offer zero accountability. A complete nightmare of a company.
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L
23 Apr 2025 · MoveAdvisor
1.0 out of 51.0
When you get there, buy new things. Driving your own UHaul is the only way to avoid scams. Sadly, all of these moving companies play the cash scam game. MoveNShip says "the headboard is included with the mattress," only to find out after doing a visual walkthrough that you have 500 square feet more. Additionally, MoveNShip doesn't send you the Bill of Latting until the day of the move, so you don't know who is moving your stuff. Request one ahead of time and make sure your deposit has a 3-day cancellation period. A 26 foot box truck arrived, and I spoke with a person named Deb after the walkthrough who told me it would cost another $4,500 and that the payment had to be made via Zelle or Cash App. The movers packed everything carefully. Deb told me they just loaded up in Florida on Thursday. As a result, this company does not even start the next day. It takes at least three days to get started. I called the day before and told them there would be two stops. Ours and another across the complex. She got confrontational and said, "Well, I wasn't advised about anything." I apologize Deb, I guess you didn't get the original contract. Your broker also scams you for more money by not telling you your stuff is loaded on a 55 foot semi truck. What does this mean? They will show up at your apartment complex and tell you that they cannot enter. It cost us an additional $1,250 and $100 for the shuttle service. Additionally, the guy wanted cash for the two local movers. I drew a line. In Deb's words, "US Post Office Money Orders are accepted, so I'll use those." It took two hours to finish, and the payment was accepted. We went from the original quote with two stops at $5400 to now $11,236. Take their quote and double it at the very least. Buying new will save you a lot of stress.
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T
13 Dec 2024 · MoveAdvisor
5.0 out of 55.0
From my search to my pick up, Moving Mania was fantastic. Whenever I had a question or even a thought, someone was there to answer. The week of my move, I got a call from Debi who went over everything in detail with me, from my inventory to my move in date and time. When moving day was here, I got a call at exactly when I was told telling me the movers were about an hour out. They called again when they were about 5 minutes out so I could meet them and have the pull in the service entrance for my apt building. When they arrived, they came up and double checked the inventory. There were some additional charges, but I am aware this happens as things can't always be described perfectly on the phone.I also know they have to ensure they have room for everything in their truck so if my item size and amounts don't match the initial inventory, they will have to do quite a bit of rearranging. Plus, the wrapping of my furniture adds extra costs and I appreciate it as I don't want anything broken! Debi (who is a rockstar by the way!) called again during the pick up move to triple check everything and sent me everything via email to sign off on. Moving is an extremely stressful process and the fact that I just got to sit back and have these gentlemen take care of this for me is a true luxury. It has taken so much off my plate and I cannot thank this team enough for their work!
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B
9 Dec 2024 · MoveAdvisor
2.0 out of 52.0
I moved across the country. It took them 50 days to deliver my belongings. The people they had to pack my things seemed careless in the way they handled my belongings, for example, they applied packing tape to the fabric of furniture I owned which ruined the fabric. They also charged extra to wrap cardboard around my television, which to them, apparently is worth more than 100 dollars. My things arrived mostly fine. The movers (not the same set of people) were mostly nice and they seemed to handle my possessions fine. So I suppose the following occurred in transit. The company broke a bookcase, a table, a water heater, rendering them all unusable. They lost a lampshade, a bunch of screws and frames which rendered some objects unusable. There were damages to my other belongings, scrapes, ruined fabric, cracks in wood, etc. Damages of all the unusable things by themselves is roughly 370 dollars. I am uncertain how to value the damage that did not render my things unusable, but let's say its another 50 dollars to be modest. The company only covered 75 dollars, which is the minimum they have to cover under an insurance agreement that a broker lied about. I would not trust these people. You're better off trying to sell your more valuable furniture.
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R
25 May 2024 · MoveAdvisor
1.0 out of 51.0
worked thru a broker who (first mistake) who choose moving mania(second mistake) moving from NC to NY. Showed up at 11:00 0n 5 /7 and proceeded to take inventory before loading (already went thru this with the broker). Moving Mania said there was more items the before ( BS) cost us another $3000. didn't finish loading until 5:30 that afternoon. The truck was a 26" van and it was fully loaded with only our stuff. When I called for delvy I was told it would be in a few days as they were coming from Kentucky ? Why ? They called and said they would be In NY around 1 to 4 on 5/12 ( Happy Mothers day). Showed up in a different van at 5:30 with only a driver . Had to divert to a storage unit first because they loaded the van wrong. Told only the drive could unload due to insurance regs. We helped the driver anyway. Showed up the next 5/13 around 10:00 with a zombie day laborer who didn't speak English They couldn't get the couch in the apt. Had to get the apt Maintenace crew to show them how to get the couch into the apartment. Had a missing cooler and some items were broken. If you ever n think about using these %%$$$,put a gun to your head it will less painful
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