Moving Nation

Reviews

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1. L

   Linda S.

   Source: MoveAdvisor · Midway, UT to Philomath, OR

   5 Oct 20203-bedroomPaid $14,410

   Kirk Breckonbauer.

   Excellent service & would recommend to everyone! Kirk was the best mover professional I’ve ever worked with. He told me at the beginning that he would stick with me to the end, and he kept that promise! He was an excellent foreman & participant of the moving out crew & singlehandedly did all of the moving in. He was amazing, cheerful, respectful, and deserves a huge bonus! The company contacts by phone were terrific throughout the entire process. I’m a super satisfied customer! Thank you!

2. S

   Sham I.

   Source: MoveAdvisor · The Villages, FL to Blackstone, VA

   27 Aug 20201-bedroomPaid $4,500

   Great company.

   My first interaction with Moving Nation was with the office manager who coordinated my move. They were able to give me an accurate, no-b.s. quote with all the potential extras clearly spelled out. While others quoted me lower estimates, they were less open about those extras and I naturally chose Moving Nation.

3. A

   Alex S.

   Source: MoveAdvisor · Dover, DE

   7 Jul 20202-bedroomPaid $6,900

   Our experience with Moving Ntaion has been a real pleasure from start.

   The first interaction was a simple phone call from my wife to their office about a quote. Their proactive response was very welcome and quite different from the noncommittal ballpark figures everybody else was giving us. For first time movers like us, it automatically pushed us towards the most open and informative people. After we accepted the quote, they went straight into coordinating a time that worked well for us for the pickup and delivery. On the day itself, the movers called in advance to give us a heads up and arrived on time. Their experience is obvious when we saw how professionally they do the loading. Ditto with the unloading and unpacking, which again was right on schedule. We couldn’t have wished for a better first move and are eternally grateful to Moving Nation for their help!

4. V

   Valerie M.

   Source: MoveAdvisor · Oakland, CA to Rainsville, NM

   12 Feb 20203-bedroomPaid $6,750

   I would use them again.

   I made a lot of inquiries with a lot of companies and asked a lot of colleagues for recommendations before deciding to hire Moving Nation for my move to New Mexico. They were very polite and understanding on the phone despite the fact that I must have asked a hundred questions about the procedure and the pricing. The main reason I settled on hiring Moving Nation was that they offer a good price as compared to other companies that have a similar rating.

5. L

   Leslie M.

   Source: MoveAdvisor · Carrollton, TX to Bladenboro, NC

   8 Jul 2021Partial movePaid $3,500

   Move from Texas to NCC

   Our experience was absolutely terrible! They were much later than they said they would be, furniture was damaged, boxes were lost - and there was NO financial remuneration!!! Find someone else!!

6. S

   Scott G.

   Source: MoveAdvisor · Los Angeles, CA to Phoenix, AZ

   15 Jun 20213-bedroomPaid $8,500

   Moved me for 8K and broke/lost a bunch of stuff

   They get an F- for my move across state lines. Now I know what the worst looks like. Sadly it was an 8k lesson. Do yourself a favor and don't use them if you value your time, stuff and sanity...

7. S

   Sean O.

   Source: MoveAdvisor · San Jose, CA to Seattle, WA

   6 Mar 20214+ bedroomPaid $8,000

   Scam

   BEWARE! They offer low bids that seem too good to be true after shopping around and all the horror stories you hear and read about, but.... They will jack up the price after the fact, and if you can't pay the new price (thousands of dollars) they keep your entire house full of things until you can (assuming you can ever afford to pay). Stuff is still in their possession after months, they also stop responding until you pay. No cash, no response, no stuff.... Guess they will be keeping a house full of things. All the special mementos from a life, all gone. You also sign a contract agreeing to it, regardless of what is said verbally, so you'll have no legal recourse. BEWARE!

8. K

   Kate S.

   Source: MoveAdvisor · Mountain View, CA to Vancouver, WA

   8 Feb 20212-bedroomPaid $10,500

   Avoid. Bait and Switch pricing, poor packing and communication

   My move with Moving Nation cost me 46% more than their estimate, an additional $3400. In addition, it was the worst move I have experienced. I have moved 6 times in the past 12 years, so I am familiar with the routine things that can go wrong, but this was much worse. There was bait and switch pricing, horrible packing, and poor communication. The support team doesn’t work on weekends. I attempted resolve the issues after the move, with detailed documentation. After repeated attempts to contact them, I was told to work with a 3rd party to resolve it. When I completed that process, I was told Moving Nation no longer had a contract with them. I notified Moving Name several times, with no response. Move This was a full pack move of a two bedroom house from California to Washington state in early Oct 2020. I spent early Nov to January trying to get a resolution with Moving Nation. Cost The original estimate was based on a verbal walkthrough. I keep a list of furniture and the furniture sizes because I’ve moved so much. I gave accurate list of items and pointed out that we had more books and art than most households, giving details. • Five days before the move, a person from The Moving Nation reviewed the items to be moved, and “discovered” that many items I had listed previously weren’t included in the estimate. The price was raised by $1600. On the day of the move, after packing, we were told we exceeded cubic feet limits, and the price would be additional $1800. Packing The packing was very bad. Here’s a small sample of packing issues. • Part of the reason the cubic feet increased is that furniture wasn’t disassembled, and that there were boxes contained one lamp shade, or one power cord and small umbrella. In addition, the team used a lot of wardrobe boxes, and did things like put a microwave oven on top of a Roomba docking station, and a sewing machine on top of leather shoes. • Despite the fact I’d called out that I had a lot of art, they didn’t pack it properly, stuffing framed pictures into boxes with Christmas ornaments. The pictures weren’t even wrapped in paper. I pulled an oil painting out of a box that also had laundry supplies. • Packing tape was applied directly to an antique desk, and it was put in a wardrobe box. Communication • Move out was supposed to be Day 1 to pack, Day 2 to load the truck. Instead, pack team arrived in the afternoon of Day 1, and said they were going pack and load in one day. They didn’t finish til 9 PM. Rushing to do two days’ work in one day probably contributed to bad packing and increase of cubic feet, leading to my additional cost. • No useful information on move-in date. The tentative move-in date was Oct 10. On the Oct 8 I contacted The Moving Nation to see if that was the date. The next day I was told “I haven't heard anything yet”. Later the same day I asked again and got no response. Oct 10 was a Saturday. I called and emailed repeatedly asking if the move-in was happening. I was unable to contact anyone from the Moving Nation from Oct 9 til Oct 12 to get a status on move-in date. I was told “We don’t work weekends”. Not getting an update on the status of the move-in date is completely unacceptable. I understand the date can shift, but to not tell me what the status is completely unacceptable. We waited for the movers all day on the original date and had to scramble to get lodgings each day when we had no additional information. Summary I could go on for a long time about the issues, but the takeaway is to avoid this company. They do a poor job at a high cost. Sorry about the useless photos, couldn't figure out how to delete.

9. M

   Millie L.

   Source: MoveAdvisor · Pittsburgh, PA to Henderson, NV

   21 Dec 20202-bedroomPaid $5,400

   LIARS, CHEATERS, SCAM ARTISTS..NON RESPONSIVE TO CLAIM FOR DAMAGES

   I CAN NOT ADEQUATELY DESCRIBE WHAT THIS COMPANY HAS DONE TO ME SINCE I BOOKED WITH THEM IN MID AUGUST, 2020. It took them 7 wks to deliver my property, never told me where my possessions were being stored and cannot OR REFUSE TO account for 10 boxes and a valuable Serigraph that are missing. I filed a claim for damages over 2-wks ago which to date has not been acknowledged. I have learned that they do not have insurance and their FMCSA license is REVOKED. My next steps are to file complaints with the Better Business Bureau in the USA. Further I will send personal Letters of Complaint to every one of the Officers of this LLC. It will probably not do any good, however, I will have the satisfaction of letting these thieves and liars know exactly what I think of them.

10. R

    Raeka A.

    Source: MoveAdvisor · Chicago, IL to Monrovia, CA

    28 Nov 20202-bedroomPaid $5,900

    Absolutely I urge you to NOT USE THIS MOVER A SCAM!

    MOVING NATION located in Columbia, MD. This moving company is A SCAM not honest, nor professional AT ALL COME TO FIND AT THE END OF THIS JOURNEY OF MOVING. What started out to be $5,650 doubled by the end to 4 9, 600. Lied to from the beginning to the end. Supervisors have a THUG attitude. TRUST ME THIS MOVE WAS A MOVE FROM HELL & I HAVE NOT RETURNED to myself yet. Started with a Salesperson by the name of Roland Kg. who I had from the start we went over all of my furniture and belongings and how many boxes etc. etc. I went over this quote with him at least 5 times because I did not want any hidden charges or surprises. He assured me that there would be no extra charges. I was quoted 1 price and at the end left a hostage to my own belongings! The start began with Andrea who said ok you have to pay $900 extra to cover items, this was the 1st start of the move. I explained to him that this was not told tome that Roland said the blankets and tape would be included to cover and taped my sofas, chairs 1 glass top table that they chipped. I had already paid for covers for my mattresses and sofa.-chairs. Charges that were never explained to be from the start. oh that was just the start 2 hours into the move I was told come out to the truck so my niece who was helping me came out with me to see what he wanted to show me Andrau proceeded to tell me see this line this is what you paid for you go over this line there were 3-4 colored ropes your going to pay I said what THIS ABSOLUTELY WAS NOT TOLD TO ME. Lines to tell me that I'm going to pay more and more. What was I to do I had less than a week to move I sold my home and there was not to much more I could do, held against my will with my belongings at stake here. What began to be 2 bedrooms and 8 xmas boxs from the basement- 1 king, 1 queen, 1 office desk, chair, sofa 2 side chairs,2 tables 23 box's and a garage of 11 plastic containers at a cost of $5,200 ended up at $9,500. The rudest Supervisors from the start Andrea from the start of the move to the end of this insane move Alex. It's as if this Company cloned these Supervisors to act this way and they more than likely probably are getting commission. I felt terribly ABUSED as a SENIOR and felt I was being taken for! I was petrified to ask any questions! It was a horrific experience from the start to the end this was a disaster! Thank god I have a witness and smart enough to document and take pictures! If I asked these Supervisors any questions they were upset with me, so unacceptable. The delivery was to be expected on Monday and 1 week later, I received a call that they would have a delivery date of and time they could not make it. So Alex called me again that same day and said he could deliver around 5:00 p.m. I said to him I would have to ask the Apartment Manager if it was ok. No problem all was good UNTIL it was time to pay. Alex said ok I need the money I cant' start taking the boxes down until I'm paid in full. I replied yes here you go in full had a cashiers check ready with the balance of what was due. I took out the payment and gave to Alex, I received a death face remark, I asked you for cash or a money order! I said to him this is a cashiers check for god's sake what's the difference between a money order or cashiers check? I thought that they were the SAME CASH,CASH, CASH! Alex replied no I can't accept this! I as he can see was going through a breathing panic attack I could not breath I had to excuse myself to take my inhaler. I came out and pleaded with him and said please to at least 5 times where am I going to get $ 4,968 CASH or money order at 5:30 pm he starting nodding his head no no no! I pleaded with him to call his supervisor and ask if they could make a exception to accept this CASHIERS CHECK IN FULL. I even told him I would be able to ZELLE pay not the full amount but $ 2,500 at this time. He called his Supv. I believe and were talking Eastern European language that did not sound very good from the tone of both of them the expressions given by Alex would kill. Listen I said to him I'm calling CHASE BANK and asked the Customer Service person to please let Alex know that the Cashiers Check was good! She was even in shock when he said no. She said this is the same thing and yes she did get this and I've checked into her account and this cashiers check is good! I WAS BEING HELD CAPTIVE BY THIS MOVING COMPANY. I ALSO FELT VERY THREATENED BY THESE PEOPLE AS I EXPRESSED I FELT LIKE THIS WAS THE MAFIA! I FELT EXTEMELY THREATENED. I'M A SENIOR OF 65 YEARS OF AGE IF THEY DID THIS TO ME WHAT'S TO SAY HOW MANY TIMES THEY HAVE DONE THIS TO OTHERS. HONESTLY THEY SEEMED LIKE THIS WAS ALMOST REHEARSED. CHARGES UP AND UP BY THE HOUR LITERALLY, WHAT WAS I TO DO I SOLD MY HOME AND I HAD LITERALLY 1 WEEK TO MOVE. I TRUSTED THIS COMPANY, I NEVER EVER IMAGINED THAT THIS WOULD BE THE MOVE FROM HELL. I WAS TREATED WITH DISRESPECT NOT TO SAY I HAD A NUMEROUS PANIC ATTACKS FROM THE BEGINNING TO THE END 3 TIMES!