Pacific West Van Lines

Reviews

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1. P

   Paul

   Source: MoveAdvisor

   26 Apr 2012Paid C$2,180

   Horrible Experience.

   Let me start off by saying that we will never ever trust a moving company again after this experience. The company came early in the morning and were very professional but it goes downhill from there. They ended up being a day late ( hey things happen and we understand ) they even offered to put us in a hotel for the night but we declined, they ended up taking $100.00 off of our final bill. When they delivered our stuff the movers were very nice, and we signed off on the paperwork and were very happy to just get our stuff and start our new life in Alberta. Now it gets interesting. Broken: brand new tv, the leg from our coffee table, full upright mirror. Damaged: portable dishwasher, antique table. Missing. Lots and lots. Kitchen items, hammock stands, there are boxes missing with lots of our stuff we are still going through.   Compensation: .60 per pound ( really great when my tv is 90lbs but costs $1400.00) $350.00 deductible we have to pay with an estimated 800 pounds of stuff leaves us $50.00? If that with and I'm sorry from the driver who I have to say was a very nice guy, not his fault.   This was a horrible experience, anything really we had the company move that was worth money and expensive was destroyed. I will pass this along by word of mouth to. Never ever ever ever will I recommend this company to anyone. We are out thousands of $$, missing so much stuff that it makes us feel sick, we are still unpacking and finding out more things we are missing. This is a lesson learned for us, and please make it be a warning to you, do not let this happen to your family, it's not fun. Below is pictures of our tv that was destroyed and dishwasher damage. I could add so many more of the other stuff that was damaged if there was an area to do it.