Primeway Movers

Reviews

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1. S

   Susan

   Source: MoveAdvisor · Woodbridge, VA to Tampa, FL

   1 May 20183-bedroomPaid $3,164

   Thank you for your Wonderful Services.

   What a pleasant working out with primeway movers, they have been amazing from the begging to the end, starting with the lady in office over the phone to the workers crews, they came to our house on time and packed everything professionally and load everything in less than 5 hours since I had a meeting later that I was a afraid I will not make it, but the movers worked even harder to make sure I get to my meeting on time. which is I did make it later that day. since we were moving to florida I thought it would take so long for delivery but primeway made our delivery 6 days after they picked up which is perfect, it gave us time to drive down to florida and close on our new house. I would definitely use them again and recommend all families and friends if they ever mover. also to everyone in need to moving, primeway was the perfect choice for us. again Thank you for your Services, Susan.

2. A

   Aleja H.

   Source: MoveAdvisor · Richmond, VA to Durham, NC

   25 Jan 20183-bedroomPaid $3,750

   They were truly dependable.

   Let me start by saying that I waited for one month to take my decision weather I am going to move or not. Finally I decided to move. It was my first move with my husband. I was happy with Primeway movers. All our items were set up in our new home. The quote was close to the estimate we were provided and the service was great. I appreciate the care they took in our brand new home! They were truly dependable.

3. A

   Alexis

   Source: MoveAdvisor

   5 May 20173-bedroomPaid $2,685

   Highly recommendable!

   I just got a new job had to move unexpectedly, primeway quoted me and gave me rates I couldn't refuse, after searching endlessly, I couldn't be happier than with the choice we made to have primeway move us! I'm in the process of moving and thanks to primeway and their super friendly staff I was able to move quickly and fill my new home, the guys were above and beyond Mike and Q, were two of the guys that just stood out when it came to handling my belongings with care and quick pace! Thank you sweet hearts! We were moving from virginia to south dakota and I was so overwhelmed with gratitude when I arrived to our new home with all our belongings in place, not a scratch or damage to any of my furniture. All my belongings were accounted for, I was constantly updated by the nice gals on dispatch, any and every update was thoroughly explained! I recommend primeway to anyone! Thank you guys sooooooo much!! We appreciate all that you guys do, very professional!!

4. J

   Jacob

   Source: MoveAdvisor

   31 Mar 20174-bedroomPaid $3,200

   They did a beautiful job.

   Primeway movers did a beautiful job with our move. They did everything for us. They even wrapped everything and provided the materials. They are highly skilled and efficient. The best part was that they gave us a very good deal. They were very friendly and polite. We didn’t face any problems with them. They made my move very easy. Thanks.

5. T

   Tracy

   Source: MoveAdvisor

   14 Mar 20171-bedroomPaid $1,150

   I am amazed.

   I am amazed. I needed to relocate from DC to be closer to my family. I was under a lot of pressure to get things done in little time. This company took care of my belongings, packed most of my things for me and I was able to complete my move sooner than I could have ever expected. I was met with nothing but kindness not only from the office liaison but even the movers themselves. Everyone was so courteous and professional. I couldn't have asked for anything more from primeway movers.

6. M

   Michele

   Source: MoveAdvisor

   11 Mar 20174-bedroomPaid $3,850

   What Such a professionalisim company.

   Just moved from VA to LA, and I must say I am so impressed with everything this company did! From the sweet lady in the office who helped set my price, to the gentleman who came and did the in-home pricing, to the lovely young men who moved my stuff the whole way here.. Wow!! I have never experienced such professionalism from one company in my entire life! To have everything picked up in the time frame they gave me AND delivered in such a timely manner. Oh my goodness.. I truly cannot express how grateful I am that I found this company. Other than a few scratches on my dining room chairs, and on my bed set (all are easy fixes, so I'm not too concerned), my experience with them was incredible. When my daughter moves to Florida this summer, I will make sure she goes with Primeway!! I truly cannot express how amazing this entire move was for me!! Thank you to everyone at the company that made my experience extraordinary.

7. K

   Kasen

   Source: MoveAdvisor

   9 Mar 2017Paid $3,900

   Sooo impressive.

   Excellent service from the guys at PrimeWay movers! They were punctual, helpful and courteous, made the whole experience look graceful. There is every reason that we would call them for our next move and recommend them to anyone. When we asked for a quote for the move, we had few companies said they wouldn't be able to do the move due to tough parking access and few companies asked very high price, but they made it happen without any complain and within a very reasonable price. They have reached the delivery address very quickly and began unloading as soon as they arrived. No messing around, a great service all together. Thank you!

8. R

   Robert

   Source: MoveAdvisor · Manassas, VA to Sanford, NC

   5 Jan 20193-bedroomPaid $5,000

   Crooks Continue to Rip Off.

   Can't believe this company is still in business..don't trust them!! They will steal, cheat and lie..they don't even honor their measly offers to pay for damaged, stolen and lost property.

9. R

   Robert

   Source: MoveAdvisor · Manassas, VA to Sanford, NC

   5 Sep 20183-bedroomPaid $5,000

   This Company - Poor at Best.

   What a Disaster!! Quote from Manassas to Sanford NC was $2300, end total was nearly $5000. They charged extra for wrapping beds, furniture and televisions..they lost all the legs on the bed frames, stole a two drawer tool box with over $1,000 worth of tools, stole a ladder, cooler and damaged almost every piece furniture we own. Ruined a beautiful $3000 china cabinet and hutch and table. To top it off, they were late delivering our goods in North Carolina and left most of the boxes in the garage instead of moving them into the house. Both thugs constantly complained about their bad backs!! This outfit is nothing more than criminal thugs who should be renamed "Two Thugs and a Truck"!! Worst Moving experience ever and I have moved more than 12 times in the military and in civilian life. Save yourself a bunch of grief and run from this company, they should not be in business and will absolutely rip you off!! Grace talks sweet on the phone, but it's all part of the Con!! To top it all off, just got my claim offer from these criminals, 70 dollars?? They are committing felonies without repercussions!! I'm taking my case to DOT!!

10. A

    Albert E.

    Source: MoveAdvisor · Athens, AL

    30 Aug 20184-bedroomPaid $7,000

    My Moving Experience.

    I am posting my review again. I have posted three reviews but they keep taking them down. I guess they don’t like people telling the truth about their experience with the moving company. I have tried numerous times to contact them, but they won’t return calls. I did send a memorandum to “12OnYourSide”, hoping they would investigate and show it on their daily news. Stay away from this company. I am a retired service member with disabilities and was told by the people on the phone they supported the military and even gave discounts for service members. So I contracted them to move me from Virginia to Alabama. I read the reviews and did not see any negative comments so I went them. Their original estimate was higher than other companies but I was told they came in higher and then dropped the price down. They increased their price by almost 50% when they arrived, and they were not on time. The increased their storage fee over $300 after they had the goods in their possession. They offered me “their” additional insurance incase I wanted it. I asked if I really needed it or did they not take care of goods in their possession. They stated they did and I did not take “their” additional insurance. They were late on delivery – two days late and would not return phone calls. They unloaded and hid damages to 4 boxes, most had been marked “Fragile – China”. The only damages/broken items were from those 4 boxes. The damages came to $234.50 (I paid over $7,000 to be moved) but they came back with only wanting to pay $66.00. The reason was because I didn’t take “their” insurance and they were not liable for the other damages. I filed a complaint with the BBB only to get a response from the company that the damages were done while intransit and they were not responsible. Remember they were contracted to move my boxes from Point A to Point B and be responsible for them. I then filed a lawsuit through the Small Claims Court. I gave the court their address from my contract and they mailed the packet by certified mail just to get it returned stating insufficient address. I searched the internet and found another address on their website. The court mailed the packet to that address just to have it returned again for the same reason. I called them (took over 3 days to reach them – they would not return calls). I got lucky and actually spoke to a person who told me that we would have to have the lawsuit served to them. I paid the Sheriff’s department their fee to serve the lawsuit. They elected to not respond to the Court. The court gave them an extra week to respond and then the lawsuit was sent to the County Judge for a decision. The lawsuit was judged to be in my favor, damages plus court costs. This was mailed to them but again they elected to not respond. I was in Virginia for my granddaughter’s graduation and rode to their office. I met someone outside smoking who identified herself as Melissa, the office manager. She would not let me go in the building stating ongoing construction work. We talked for a few minutes and I asked what bank did the company bank with. She named a bank and when I returned to Alabama, I went back to the Small Claims Court and they sent a Letter of Garnishment to the bank and to PrimeWay Movers, just to have it returned stating they had not accounts with this bank.