RMC Movers

Reviews

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1. S

   Shawn A.

   Source: MoveAdvisor · Lawrenceville, GA

   5 Jun 20173-bedroomPaid $600

   Thanks!

   The movers were great. They were committed to finishing as quickly as possible, while also taking tremendous care of my stuff. I have to give a shout out to Bishop, Powder (Kris) and Khalil for a job well done.

   Response from RMC Movers

   Mr. Shawn Athanasios we appreciate the great review. This is your 3rd time using us & we salute terrific repeat customers & as you can see we believe in show up & show out that's our #1 saying around here. 2nd to none in this business. 5 Star Rated 10 years in a row & THE OFFICIAL MOVERS OF THE WNBA TEAM THE ATLANTA DREAM. GO DREAM! Your Confidence-Our Care. This I Promise,Owner L.B.

2. E

   Erica S.

   Source: MoveAdvisor · Lawrenceville, GA

   18 May 20171-bedroomPaid $140

   Life Saver.

   These movers are amazing. I in was a very touchy situation and I needed to move in a hurry. The initial company I reserved started giving me the round around about a time. I explained to Roz that I needed to be moved before my husband arrived. She immediately began making calls and within 10-20 minutes she called me back to let me know the movers were on their way. Mr Lamar Bankhead, Cordell, and Shawn were personable, quick and professional. They made sure multiple times during the move that I was satisfied with everything. I would recommend them to everyone.

   Response from RMC Movers

   Thanks Ms. Erica for the great review & yes we are constantly rescuing customers who are stood up by other moving companies that continue to overbook to line their pockets. Here at RMC Movers reputation & integrity is above all & my guys play for the team & follow my system which has kept us 5 Star Rated 10 years in a row now. 2nd to none in this business & THE OFFICIAL MOVERS OF THE WNBA TEAM THE ATLANTA DREAM. Go Dream! Your Confidence-Our Care & this I Promise. Owner L.B.

3. D

   Deborah

   Source: MoveAdvisor

   29 Apr 20171-bedroomPaid $500

   Moving.

   RMC provided excellent customer service. Everyone was friendly and professional. Movers were careful with my furniture. Thank you Guys!! If you are looking for a moving company that provides a family feeling and is willing to work with your situation - Please call RMC you will be satisfied. DC.

   Response from RMC Movers

   Ms. Deborah thanks for the terrific review & as you can see we give 100% every move at this company. 5 Star Rated 10 years in a row & in the top 500 best moving companies in the U.S. also in the top 16 in the state of Georgia & featured in the Best of Gwinnett magazine 2016. 2nd to none in this business & THE OFFICIAL MOVERS OF THE WNBA THE ATLANTA DREAM.GO DREAM! Your Confidence-Our Care, this I Promise. Owner L.B.

4. I

   Isaac M.

   Source: MoveAdvisor

   24 Apr 2017Paid $310

   Perfect move!

   After trying to schedule my move with Two and Men and a truck they stood me up. Two men and a truck said they would send me confirmation emails which never arrived even after talking to 2 different employees. The fees changed when I called the day of the move and they wanted to charge me a significant increase. At this point I'd had enough of the bad customer service and decided to use another moving company. I called RMC movers and they quickly set up a same day moving appointment. They explained the fees clearly and arrived shortly before scheduled time. They move was completed within the estimated time and free of incidents. To put it shortly, I'm a happy customer and I would gladly use them in the future.

   Response from RMC Movers

   Thanks for the great review Mr. Mungai & as you can see I am not excluded from getting on the truck I sympathized with your situation & me & my operations managers ( Jason & Jerome ) came out & moved you quickly & correctly. 5 Star Rated on 6 national sites & THE OFFICIAL MOVERS OF THE WNBA TEAM THE ATLANTA DREAM! 2nd to none in this business & over 200 years of experience at this company. Your Confidence-Our Care. This I Promise, Owner L.B.

5. G

   Gary

   Source: MoveAdvisor

   8 Apr 20172-bedroomPaid $500

   Rmcmovers.

   Rmc movers arrived as scheduled and were courteous and professional.The morning they came it was raining pretty hard.They wrapped and covered my belongings keeping my furniture clean and dry.I would recommend RMCMOVERS.

   Response from RMC Movers

   Mr. Gary thanks for the great review sir as you can see we try hard & love what we do not perfect but we will be close to it. Thanks for the great review. 5 Star Rated on 6 national sites & THE OFFICIAL MOVERS OF THE WNBA TEAM THE ATLANTA DREAM! Go Dream! Your Confidence-Our Care. This I Promise. Owner L.B.

6. A

   Alvin M.

   Source: MoveAdvisor · Snellville, GA

   4 Aug 20173-bedroomPaid $740

   Excellent Service.

   I recently used RMC Movers and I was totally amazed at the quality of service and professionalism that we received from the beginning to the end. Not only did they work hard but constantly at a good pace which saved us money. They went above and beyond what was expected and I already have told two people who plan on using them in the future. If you want quality service at a competitive price then I suggest you give them a call. You will be more than satisfied.

   Response from RMC Movers

   Mr. Alvin we appreciate the great review my guys said you were a great customer as well. I apologize but you probably meant to give us a 5 Star Rated review but we know you are happy so I am happy. Thanks again, 5 Star Rated on 6 national sites & THE OFFICIAL MOVERS OF THE WNBA TEAM THE ATLANTA DREAM! Your Confidence-Our Care. This I Promise. Owner L.B.

7. A

   Attystaci E.

   Source: MoveAdvisor · Lawrenceville, GA

   6 Oct 20212-bedroomPaid $800

   Beware....do not use this company for your move.

   I used this company for my move and it was a disaster. The owner, Lamar Bankhead is a complete joke. They were an hour late and arrived with no moving truck, what Moving company arrives with no truck?? This hot head of an unprofessional, Lamar was a fast talker who prides himself on arriving late. He claims his motto is I may not be there on time but I will be there. (SMH...such ignorance) The guys in the moving crew were actually cool but I felt sorry for them the way this piece of a joke ass Owner was screaming at them if they didn't wrap or move the items the way he wanted them to. (just sad) This screaming maniac tried to overcharge me and make me pay for the hour he was late including the lunch hour that they took when they stopped off in between my old place to my new one. He changed the original price and then got mad when I wanted clarity on how he arrived at the pricing, this fool actually banged his hand on my glass side table. He stormed out and I called the police because I had no idea what this raging maniac would do next. When my guy friend made it over here to discuss the payments and all that had transpired this fool sat on the public ground to discuss business. I ended up paying him (he didn't deserve a dime) but I wanted this fool out of my life. His poor grandmother Rose Marie Charles would be ashamed that she had a grandson that runs a business in this manner. Again, beware and do your homework, I was in a rush and went with the first movers that came up on google but had I read these reviews first I would have run the other way. Not Everybody who has a Business knows how to properly run one.

8. J

   James J.

   Source: MoveAdvisor · Lilburn, GA to Loganville, GA

   24 Nov 20184+ bedroomPaid $2,000

   Job not complete and damage items.

   Worst moving experience ever damaged my $3000 fridge connfronted them about it would not call back my fridge is also missing screws for handles so I can’t even put the handless on they didn’t move the whole house and I was told I was getting 5 men 2 trucks I got 1 truck and 3 guys who didn’t seem interested in moving me just wanted to get hours stay away at all cost you can move yourself with less headache and not spending $2000 to do it.

9. M

   Meserat Z.

   Source: MoveAdvisor · Lilburn, GA to Stone Mountain, GA

   5 Oct 2018Partial movePaid $960

   Inexperienced movers!

   **BEWARE** I scheduled a move with RMC movers last week as the closing on our house was moved up and we had only a few days to move out. I had heard many horror stories involving moving companies but against their better advice I hired RMC due to their great reviews. That was the worst decision I could have made throughout this whole process. 1. After a great conversation with Carol in the office, I was assured she would be sending experienced movers with over 11 years of experience after reading another review mentioning inexperienced movers. The contract stated that they would be supplying 3 movers and they brought 4 movers instead but the team leader (Lamar) was very clearly the only experienced mover on this job. One mover stated that he had never even worked on a moving job before so the team leader was training him which slowed down the process and cost me more $$. The 2 other movers also did not seem experienced as the team leader kept yelling at them for wrapping furniture incorrectly which again ended up costing me more time and MORE $$ in redo work. The team leader mentioned that he had to bring a Uhaul truck since his other crew had the company truck on another job, I can only believe that this is the experienced crew that I was promised. If I knew I would not be getting the experienced crew, I would have NEVER chosen this company. 2. Inexperienced movers also led to broken furniture. Even more than the broken furniture was the general apathy towards my broken furniture. At one point, I noticed that the team leader had taken out glue and tried to glue a leg back to the dining room table without even consulting with me first!! When I asked what he was doing, I was told that the leg had came apart as if it was simply unscrewed but upon further inspection it was very clearly broken by his guys. He jokingly mentioned that he was not going to say anything to me at first and hoped that I would not notice. How would I not notice MY broken table?!?! He kept mentioning that it’s not that bad and no one is going to look under the table to notice a broken table leg. He assured me that I would not even notice after it was glued back together. From the picture attached, anyone would be able to notice this broken table leg. I was originally told that the furniture would be disassembled and then individually wrapped which would have made it easier and safer to transport this table. The team leader opted to not disassemble and advised me to spend an extra $40 on boxes to help keep the furniture safe which still lead to broken pieces. He kept mentioning that it is not that big of a deal and I did not buy the full coverage insurance (which costs an extra $300 dollars by the way). That is an absurd amount for insurance, I would rather have used that $300 towards buying a brand new table than towards insurance which is what I’m going to do anyways without having to go through the hassle of insurance. In addition to the broken table leg, the glass from our china cabinet was also broken but he offered $60 off of the cost to replace the broken glass. They also unscrewed the door of the dining room cabinet and then lost the screws. The team leader told me I can replace the screws and screw it back on myself.. isn’t that what I am paying you for! I am not naive enough to believe that during a move nothing will end up scratched or possibly even broken but customers are spending their hard earned money for EXPERIENCED movers to treat their belongings with care. At the whopping cost of $160 PER HOUR (way more than some other moving companies), I deserve experienced guys or I could have just hired several inexperienced guys myself to do the job for less than half of what I paid. 3. We requested one living room set, a dining set, 3 dressers, a table, 2 refrigerators, washer/dryer and absolutely NO boxes to be moved 8 minutes down the road. I was told this would not take long but this job took 6 HOURS AND cost ALMOST $1000 ($960 to be exact) which is absolutely egregious!! It took these guys over 4 hours just to wrap the furniture (again the team leader was the only experienced one and was wrapping very efficiently with nothing broken). It took the other 2 guys over an hour to do a shoddy job at wrapping just the dining room cabinet which still ended up broken. Basically inexperience lead to a higher cost and broken furniture. We have moved all of the same furniture on our own before with nothing broken. As the saying goes, don’t expect others to care for your belongings as much as you. When our new home is ready I will most definitely NOT be giving RMC movers a call BUT LET THIS SERVE AS YOUR WARNING!!

10. L

    Leathers

    Source: MoveAdvisor · Atlanta, GA to Fort Lauderdale, FL

    30 Jul 20174+ bedroomPaid $7,200

    Rmc Horrible Experience.

    I attempted to do business with RMC earlier this year for a move to Florida. We talked for 2 weeks and I signed a contract. At the end everything feel apart, because of them being unreliable and changing payment at the last minute. I wrote a complaint to BBB and they responded with a lot of hostility and lies. What I said I stand behind it, because I have no reason to make up false information on no company. I can tell from the demeanor the person who responded was Rosilyn. She is very obnoxious to deal with. She is the one who instigated all the trouble. In her response she had the gall to evaluate my sanity. I am very much sane and honest, unlike her. She is so evil she had the gall to respond stating GOD is going to do something to me. I think that is about as repulsive anyone can get. It confirm her evilness..this lady is evil to the core. The reason I am responding is because Rosiln do not have the professionalism or competence to operate a lemon aid stand. She do not have the perception of trying to respect and satisfy the customers. We had one agreement that I would pay when my things arrive in Florida. The company suddenly changed that and wanted a substantial deposit, which I agreed to pay. After that they wanted to deliver my property and be paid in full prior to unloading, which was a unreasonable and raised a red flag. I was not going to put myself in the position for them to hold my property hostage or pay prior to setting up my furniture. The owner Lamar came to my house to give a quote. He is aware I have expensive, exquisite furniture and accessories . I am am not hurting for money. I would have paid, but they got to acting crazy. They stressed me out , I have health issues and all the chaos was not worth it. I went to another company and that was the best thing I did. RMC delayed me 3 weeks on moving. I had to get another company and get scheduled. I had workers in place in Florida to help with unpacking and had to reschedule that. Keep a back-up company if use these people. This entire situation was with RMC was a nightmare. " TOTALLY UNRELIABLE & DISRESPECTFUL ".

    Response from RMC Movers

    Ms. Leathers you need to stop. We will be trying to get this review removed.We came out the 1st time to pack & load you with 2 trucks the same day. We arrived at 3pm you didn't even answer the door left my guys outside ringing the doorbell & knocking hard. You called me & said you will not allow an afternoon pack & load I said OK so I sent my guys around the corner from your house paid over 200.00 for per diem (hotels & food) they arrived at your house at 7:30am knocked & rung the doorbell for 45 minutes got no answer. You called me directly on my cell past 11am & said you took some pain pills & overslept I said OK but I need & deposit which we don't accept in order for us to come back out there you said you won't give up 1 dime. I even went as low as 1500.00 deposit which we don't accept deposits but after spending & losing $ I had no choice I advised Ms. Leathers we will not be coming back out there with some type of deposit she got extremely mad & said she would do everything she could to hurt RMC Movers. It won't work. 5 Star Rated on 6 national sites 10 years in a row & THE OFFICIAL MOVERS OF THE WNBA TEAM THE ATLANTA DREAM,KELLER WILLIAMS N.E. DIVISION,BERKSHIRE HATHAWAY COBB COUNTY. Your Confidence-Our Care. This I Promise. Owner, L.B.